KB Home Reviews in San Jose, CA

Forced us to close even though house construction wasn't finished and 2 months later still didn't fix windows, kitchen cabinets and leaking HVAC. KBHome recommendation for us to use bucket whenever we AC and pray to God leaking doesn't cause electrical damage to HVAC.

I have lived in a KB home all my life. My parents have owned two KB Homes and when given the opportunity to purchase my very own KB Home came about, I was excited. Unfortunately, the experiences I have had were not the same as my parents. I expected more from a long time and reputable builder such as KB Home. For the amount of money I have paid, you would think the workmanship would be at the ultimate highest level. What was even more disappointing is the "talking out of both sides of the mouth" that occurred. I was told things probably just to appease me and then there was no follow through; totally "ghosted". What made matters even worse, one customer service person tried to coerce me into giving a dishonest review, when I only spoke the truth from my experience, and because of that review, I was told they would not be doing something they said they would do, which I ended up having to come out of pocket for. Furthermore, I have taken to managing the "fixes" needed in my "new" house and currently working with a great person from another department to get things taken care of. ... More

dishonest and lack of knowledge