KB Home Reviews in Santa Cruz, CA
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What Santa Cruz Homeowners Have to Say About KB Home.
Read all 66 verified reviews from homeowners that built a new home with KB Home in the Santa Cruz area. Santa Cruz homeowners have rated KB Home an average 4.8 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.8 out of 5 stars in Santa Cruz Area
66 Reviews in Santa Cruz Area
KB Home in Santa Cruz Area
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Customer Reviews
KB Home - It was very friendly .
- Bhim C.
- Verified HomeBuyer
- November 23, 2021
- Hollister, CA
It was very friendly . Respect all the time
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Excellent!
- Manuel B.
- Verified HomeBuyer
- November 03, 2021
- Hollister, CA
Excellent! Would build again with KB!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
. Never go anywhere else
- Stuart M.
- Verified HomeBuyer
- October 19, 2021
- Hollister, CA
How amazing they were with any issues that needed sorting. Their customer service is second to none. I could not rate them high enough. Professional, price point was great and 2 months in and they still check in on our experience and anything we need.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - First time home buyers great overall experience
- Eric S.
- Verified HomeBuyer
- October 05, 2021
- Hollister, CA
First time home buyers great overall experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - good price,great quality materials,great location
- Didier J.
- Verified HomeBuyer
- October 05, 2021
- Hollister, CA
good price,great quality materials,great location
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - We had an amazing experience purchasing our first home through
- Alexandra M.
- Verified HomeBuyer
- September 14, 2021
- Hollister, CA
We had an amazing experience purchasing our first home through KB!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - As a first time homebuyer I was very nervous about the home buying
- Gabriela R.
- Verified HomeBuyer
- August 04, 2021
- Hollister, CA
As a first time homebuyer I was very nervous about the home buying process. Everyone with KB Home made sure I was informed every step of the way!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Was a great experience buying my house with KB Homes, excellent
- Adolfo O.
- Verified HomeBuyer
- June 22, 2021
- Hollister, CA
Was a great experience buying my house with KB Homes, excellent customer service.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The whole experience, was very easy, and exciting!
- Ernesto L.
- Verified HomeBuyer
- June 15, 2021
- Hollister, CA
The whole experience, was very easy, and exciting!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - The super Intendants went out of their way s to make my dream
- Stephanie M.
- Verified HomeBuyer
- June 13, 2021
- Hollister, CA
The super Intendants went out of their way s to make my dream home happen. Studio didn't offer some of the products I wanted for my home and different super intendants helped me find the products that studio did not have and make my dream home happen.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer service was excellent! They were also going out of their way making sure we were satisfied with our home. If we needed help with anything they were always there to help us with anything we needed!
- Michael M.
- Verified HomeBuyer
- March 16, 2021
- Hollister, CA
Customer service is excellent! They’re always making sure we are satisfied with our home! Any questions we have we quickly get a response! Highly recommend!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - KB homes has been great in our first home buying experience!
- Kyle F.
- Verified HomeBuyer
- January 19, 2021
- Hollister, CA
KB homes has been great in our first home buying experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Home, Wonderful Staff!
- Michael A.
- Verified HomeBuyer
- November 24, 2020
- Hollister, CA
Smooth process from Sales to Closure. Accommodating and friendly staff!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - This builder will try to make you happy!
- Madison M.
- Verified HomeBuyer
- November 10, 2020
- Hollister, CA
This builder will try to make you happy!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great service!
- Andrew D.
- Verified HomeBuyer
- November 10, 2020
- Hollister, CA
Very happy with the whole experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great service
- Gerardo P.
- Verified HomeBuyer
- August 25, 2020
- Hollister, CA
The sales office is very helpful, Debbie sent e-mails to me regularly to update the building process. she replied all my questions very fast.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent
- Tomas C.
- Verified HomeBuyer
- January 21, 2020
- Hollister, CA
The whole staff at KB did an excellent and amazing job throughout the buying process! They were always readily available when needed. I definitely recommend KB!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Michael R.
- Verified HomeBuyer
- January 16, 2020
- Hollister, CA
Nothing great experience, everything went smoothly!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Positive Review
- Eduardo V.
- Verified HomeBuyer
- January 07, 2020
- Hollister, CA
Office- Debbie, Yvonne, and Renee, All Best, Caring, Honest Customer Service
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good
- Frida P.
- Verified HomeBuyer
- January 07, 2020
- Hollister, CA
Good service
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Michelle, Blanca and Luis have been outstanding through the process
- David C.
- Verified HomeBuyer
- October 30, 2023
- Hollister, CA
From start to finish the KB team was so helpful and kind. They attended to my needs and made it feel easy and seamless. They all had great communication and I felt very well taken care of!
KB Home responded:
We're thrilled to hear that you had a great experience with us, start to finish, David! Thank you so much for sharing these kind words with our entire team.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Time well spent
- Anonymous
- Verified HomeBuyer
- January 02, 2023
- Hollister, CA
Loving the new and neighborhood is super nice and quit.
KB Home responded:
Thank you for taking the time to share your KB Home experience with us! We're thrilled to hear that you're loving the neighborhood.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home
- Hezle B.
- Verified HomeBuyer
- September 13, 2022
- Hollister, CA
We had a great experience with KB Home. Staff are amazing, friendly and very helpful making our dreams come true!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great sale representative Renee did a great job.
- Reynolds S.
- Verified HomeBuyer
- January 18, 2022
- Hollister, CA
KB Homes builder did a great job. Sun Power Solar company no follow through on there solar product.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
sales people are very profissioal
- Shirlei G.
- Verified HomeBuyer
- March 30, 2021
- Hollister, CA
Great location. Beautiful houses. Great Customer Services.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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