KB Home Reviews in Santa Rosa, CA

When we asked any types of help, we got response and help the same or the following day. KB at Rohnert Park CA has trustworthy management and workers. Thanks to all of them.

All the staff that we worked with were all knowledgeable, pleasant and super helpful. Keep it up KB Home’s Team.

Our Sales Representative Debra was amazing she went out of her way to ensure we were satisfied with everything about this experience, from start to even after we were in our house, she fought to make sure that we were 100% satisfied with our new home, and given that this was in a COVID year and all the perils and delays, she was amazing, we couldn't be more thrilled with our home

as the home owner I had to stay on top of the builder. They lacked supervision

The people we have dealt with have been great. The attention to detail of the final product needs more quality control. We have had some minor issues that probably should have been caught in the building process.

Our family absolutely loves our KB Home! From the design to the details we were able to add at the studio we're in love. Beginning with the first steps of our purchase with the sales crew (Michael and Deb) I was impressed with their transparency and communication. At the studio, Debbie was extremely helpful as the choices were abundant. She understood we had a price range in mind and with her guidance we were able to design a killer home. Of course, with Covid this wasn't an ideal situation, but the crews pressed on and delivered our home within the time frame given. Lastly, and of course I'm biased, but you can't go wrong with a KB Home. ... More

We had a few issues that were handle, but unsure how they were missed in the walkthroughs. For example the wrong interior paint was used, cracked shower pan, sloppy re paint and cable hider was not installed correctly. Customer service team has done an awesome job.

The process took 6 months, which is about what was expected from the original estimate. The house turned out beautifully, and my family and I are thrilled with the result. In addition to the quality of the final product, all of the KB staff have been and continue to be wonderful in terms of consistent communication and following up on requests/inquiries. I would recommend this branch of KB to anyone looking for a new home.

Minor flaws- but your staff responds quickly.

We have always had an amazing experience with KB Home. SO much so that we just bought another one from there - specifically because they were the builder. Every person we have had the pleasure of interacting with has had optimal customer service and professionalism at the forefront of their mind.

I don't like surprises neither good nor bad. And that's what you get from KB Home. Everything was delivered as promised and as chosen at purchase time. That's a good thing.

Great Home! This is my first home purchase and I got to say that the the whole overall process was great! If you can afford to purchase a home here in this section it's well worth the investment.