KB Home Reviews in Stockton Lodi, CA

What Stockton Lodi Homeowners Have to Say About KB Home.

Read all 203 verified reviews from homeowners that built a new home with KB Home in the Stockton Lodi area. Stockton Lodi homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Stockton-Lodi Area

203 Reviews in Stockton-Lodi Area

Star Rating Breakdown

Ratings by Category

Overall 4.7

Quality 4.6

Trustworthiness 4.8

Value 4.7

Responsiveness 4.8

KB Home in Stockton-Lodi Area

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Customer Reviews

Bought a bunch of problems with KB house

Anonymous
Verified HomeBuyer
October 16, 2024
Lodi, CA

Multiple issues with the KB house after we moved in. You have to file claims to fix these issues and it takes long time for the construction problems to be fixed. All appointments are scheduled during my work hours. Do I need to quit my job or hire a house sitter to be at home for all these after purchase repairs? It was the worst decision of my life to buy a new construction/KB home

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Overall bad experience with KB Homes

Ashnil K.
Verified HomeBuyer
July 26, 2022
Stockton, CA

I would recommend buyers to be aware of KB homes, they have put my families safety at risk knowingly but selling us base level carpet which has sharp tacks sticking out from it. I have had a number of issues with the new home, damaged cabinets, sliding door not closing properly, bad fence, door handles coming off, cracked windows and the list goes on. I have tried getting answers but they have not been keen or polite in response. We have had 1 walk through through out the build by a person who does not reply to any calls or questions. I highly caution you on your build and please hire a ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Horrible experience

Angelo A.
Verified HomeBuyer
January 15, 2020
Stockton, CA

I felt like I was lied to over and over by the district manager the regional manager sales and so on I had a horrible experience

KB Home responded:
Hi Angelo, we'd love to have somebody contact you regarding your experience. Please feel free to email us at CustomerRelations@kbhome.com and we will ensure a manager reaches out to you as quickly as possible. -James

Total Score 1

Quality 2

Trustworthiness 1

Value 1

Responsiveness 1

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