KB Home Reviews in Boulder Longmont, CO
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What Boulder Longmont Homeowners Have to Say About KB Home.
Read all 30 verified reviews from homeowners that built a new home with KB Home in the Boulder Longmont area. Boulder Longmont homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Boulder-Longmont Area
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Customer Reviews
my new kb home
- Anonymous
- Verified HomeBuyer
- November 06, 2019
- Firestone, CO
check out the HOA before you buy.
Total Score 3
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
Not upholding commitments
- Khristina Gail G.
- Verified HomeBuyer
- June 27, 2023
- Longmont, CO
We do not advise other home buyers to get the idea that you are buying a new home. Home was not and still is not after 2 months 100% completed. Quality of workmanship is lacking and not upheld by supervisors. People seem to have good intentions but actions are not reflecting this. Issues that had been pointed out before are simply being deferred to
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Still waiting…
- Elizabeth B.
- Verified HomeBuyer
- August 31, 2023
- Longmont, CO
Waiting for completion and repair of fencing (overall- poor execution) miscellaneous broken items inside and outside the home. Lack of response and therefore attention to these matters is unacceptable
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Remember, KB is a tract home builder
- Kent V.
- Verified HomeBuyer
- January 18, 2019
- Longmont, CO
Workmanship is as a traditional tract home builder. Maybe even sub par against that benchmark and the associated competition. Limited attention to detail. Lower end components for the money; faucets, appliances, toilets, and carpet. Interior painters are terrible. I don't think they know what blue tape is or what it used for. Other than that, the house seems to be solidly built, so far.
KB Home responded:
Hello Kent, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. Enjoy your home. --Brian
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 1
Quantity over Quality
- Anonymous
- Verified HomeBuyer
- September 21, 2022
- Longmont, CO
My title sums it up, quantity over quality. Two months after closing and they still can't finish off the list of items needing to be corrected, for any one removed, two are added (poor workmanship). Contractors show up and either don't know how to fix correctly (they sent the new guy), the fix is worse than the original issue, they just don't show up at all, or cancel the day of. Someone might respond to your concern, but don't expect it to be fixed for months (if ever?! TBD...). I no longer trust in the follow through to be sure work is actually completed well, all the way up to regional ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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