KB Home Reviews in Denver, CO

Sales, design, closing and construction staff were all great to work with. In a pandemic year prohibiting in person contact, we had to make many design and construction decisions from afar. Not the best way to do things, but we got them done with the support of the KB Home staffers. Most all glitches and construction issues were corrected and solved under the direction of the construction supervisor.

Builder does not listen to suggestion. Afraid to spend an extra 50 dollars

Like the house like the area, getting some of the repairs done is really frustrating as tradesmen don't show or follow thru.

Home, overall, is great. Sales people and Superintendents are responsive to issues that need to be address. During the walk-thru process, many things were pointed out as "needs to be corrected" and they didn't get fixed, so we continue to point them out, which is frustrating

The experience was great. The staffs were very pleasant to work with. The craftsmanship wasn’t too great. Some of the work were sloppy, Lots of issues to correct afterwards.

Builder needs to improve on the details and finishing touches

Construction process went well. Mortgage and closing was not good

So far the house is coming along fine. No major issues and KB answers within a reasonable time.

Some of the finish work is a bit sloppy, nothing major put details that really should be done better. Very long response times for some warranty issues that should be very simple to resolve.

My new home is OK, nuff said.

Great experience up until turn over of the home. several ongoing issues, no landscaping yet (and no sign of it happening anytime soon). get the feeling that there is a "pass the buck" mentality going on. with all that said, we are really happy with the home. just frustrated that we have/had to deal with some of the issues that should have been done at or prior to closing.

Good house only issue is some items about 6 weeks over due

John our sales guy is awesome! The issues we have faced is with the problems with simple things: with windows that aren't straight, knocking in the walls, cement that was broken never being fixed or scheduled to be fixed. We have been called, but the repair team is awful. Our specific guy has not communicated well, when we have told him issues he has said, "that's just the way it is." When he has scheduled things often times we were at work and we had told him we couldn't be there. When the crews came to fix the issues they have done a great job, unfortunately we still have at least three issues that haven't been fixed. ... More

Be sure your home is ready to your satisfaction before you close on the sale !

SALE AGENT AND CONSTRUCTION MANAGER GAVE AN EXCELLENT SERVICE JUST THE CONCRETE CONTRACTOR DID A TERRIBLE JOB. TWO ISSUES: GARAGE FLOOR WITH HOLDS AND STEPS STOOP IN THE BACKYARD

The home is beautiful but it’s been challenging fixing the issues from building them too fast.

Everyone gets excited to close, but make certain everything is resolved before closing. The staff have been wonderful trying to resolve all of the items that still require paint, or towel racks/tissue paper holders falling off the wall, backyard not cleaned up or fine graded so we can get our landscaper in, and then to add to all of that, the corona virus. We absolutely love the house, just frustrated at how things are being resolved since closing.

Sales people are great, friendly, knowledgeable. Can't comment on the trustworthiness, I've only been in-home about 40 days, that's to-be-determined. Also to-be-determined is my opinion on the quality/workmanship, as I'm having an appliance issue already, as well as an issue with a window.

I work in construction and my jobs are never as messy as the job site was at my new house. Food spilled on the subfloor trash everywhere. I still find trash in my yard from the construction process. Sump pump was in the wrong location, electrical was not correct run, miss matched paint on closet doors, lots of drywall issues, tiles chipped and not grouted, door trim impropriety installed, broken appliances and the house was never properly cleaned before they turned it over. Very disappointed in the construction and delivery of final product, about 45 days after closing and still have outstanding issues. ... More

Overall experience was good. The construction team is excellent and responsive

During construction- take care of the surrounding property for those who have moved in during construction.

We were very excited to work with KB because the sales team is great at making the presentation and making a lot of promises. Unfortunately, many of those promises were not delivered or brushed off. After we moved in, there were too many issues, small and bigger ones that need to be addressed. Yes, the warranty team is responsive but it requires us to be at home each time we wait to someone to show up to fix something. We are in the house for 6 weeks now and I had to take 8 days off from work to be at home. That is incredibly inconvenient for a brand new house.

numerous miner issues (i.e. paint and flooring) among others seem to keep cropping up

The quality of the finished product at final walk through was not as expected. The project manager did not seem concerned that this final issues we pointed out 2 weeks before closing were not fixed the day before we were to close. We had to beg them to get the issues fixed 24 hrs. before closing. We have also had a number of issues after closing. The driveway needed to be redone twice and the roof leaked into the home and things got wet inside. Other than that we like the home and the floorplan works well.

Warranty followup has been good.