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KB Home Reviews in Denver, CO

What Denver Homeowners Have to Say About KB Home.

Read all 433 verified reviews from homeowners that built a new home with KB Home in the Denver area. Denver homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Denver Area

433 Reviews in Denver Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

KB Home in Denver Area

View Homes

Customer Reviews

Snow Removal Sucks

  • Kenneth B.
  • Verified HomeBuyer
  • December 29, 2019
  • CASTLE ROCK, CO

My home is nice. So far warranty issues are taken care of in a satisfactory manor. But: I live 3 doors down and across the street from the Model Homes. I have Lived in this soon to be nice community and THE Walk IS NOT SHOVELED. Here is the Beauty of My side of the Street not Getting Shoveled. The Snow removal starts at the Model Homes and they will NOT SHOVEL THE HOUSES ACROSE THE STREET FROM THE MODEL HOMES?

KB Home responded:
Hi Kenneth, we sincerely apologize for your frustration. Snow removal for sidewalks, excluding those in front of the model homes, is managed by the homeowner’s association. We’d be happy to help put you in touch with a representative from the HOA if you have concerns about snow removal. Please email your address and contact information, with a reference to your review, to CustomerRelations@kbhome.com so we can assist you. -James

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 2

So happy!!

  • Scott B.
  • Verified HomeBuyer
  • December 14, 2019
  • Thornton, CO

We recently purchased a brand new KB home in Thornton! We could not be happier! Amanda and Stefan took such great care of us throughout the entire process! Come be our neighbor at Homestead Hills Villas!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A good move from the mountains.

  • Anonymous
  • Verified HomeBuyer
  • December 11, 2019
  • Brighton, CO

KB Homes made it as easy as possible for us, there time schedules were on time and we were notified every week of the progress of the home while being built.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor Communication Skills

  • Diana T.
  • Verified HomeBuyer
  • December 11, 2019
  • Thornton, CO

I purchased the Redwood home model that did not meet my expectations. What I saw at KB Home model, the master bedroom had a bay window and he porch was bigger. But based on the the elevation that was selected, the bay window was eliminated and the porch was was too small. I could not even fit any furniture on the porch. My sales agent Did Not communicate this information to me. This was a major disappointment to me. After moving in I noticed lots of mistakes on the home and sloppy work which took additional time for the workers to come out to fix.

KB Home responded:
Hi Diana, we apologize for any frustration and will be sure to pass your feedback over to KB Home division management. In the meantime if you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. -Brian

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 5

KB Home - Everything was very impressive.

  • Brad H.
  • Verified HomeBuyer
  • December 10, 2019
  • Castle Rock, CO

Everything was very impressive. No complaints

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great team to work with would have liked more finish options.

  • Stephanie W.
  • Verified HomeBuyer
  • December 10, 2019
  • Denver, CO

Great team to work with would have liked more finish options.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Great

  • Reggie S.
  • Verified HomeBuyer
  • December 10, 2019
  • CASTLE ROCK, CO

Great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good! We are happy

  • Carlos P.
  • Verified HomeBuyer
  • December 05, 2019
  • Thornton, CO

Good quality the materials and work according to the price. KB home team excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super Happy with KB Home

  • Kathleen V.
  • Verified HomeBuyer
  • December 04, 2019
  • Aurora, CO

I am over-the-top pleased with my home buying experience with KB Home. Their customer service is World Class. They truly care about the buyer and focus on service and quality. :)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home

  • Robyn G.
  • Verified HomeBuyer
  • December 04, 2019
  • Castle Rock, CO

So far the house is coming along fine. No major issues and KB answers within a reasonable time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

More than expected

  • Carisa C.
  • Verified HomeBuyer
  • November 19, 2019
  • Aurora, CO

The staff was amazing, knowledgeable, and answered every question we had. The weekly calls were so nice to have every step of the way from building to closing. We’d definitely build with KB again in the future but hoping to not move again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

You get what you pay for

  • James H.
  • Verified HomeBuyer
  • November 19, 2019
  • Denver, CO

The final product is decent but to get there you have to spend a lot of time walking the house and working with the superintendent to get things corrected. It takes multiple times requesting corrections before they happen. We walked the houses around us that were not being checked up on and the quality was pretty poor. As long as you can stay on top of the build, the final product is a good value for the money.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

our building experience was fun, stress free and very rewarding

  • Josh T.
  • Verified HomeBuyer
  • November 05, 2019
  • Brighton, CO

The hardest part of the entire experience was taking the trip to the sales office at The Villages at Prairie Center. Believing that we could make the happen was the toughest part. Then we walked in and met with the sales team. The rest kind of happened, very quickly. Seems like yesterday we walked in and today we are enjoying the home. We did not have a single question go unanswered. Not knowing the process is the hardest part of having a home built. KB Home made us very comfortable and at ease about the entire process. They kept us on schedule with our duties and they simply did what ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great home, will buy from KB again.

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2019
  • Denver, CO

Great home, will buy from KB again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Staff are very professional, courteous, friendly, knowledgeable, and respectful!

  • Paul H.
  • Verified HomeBuyer
  • November 02, 2019
  • Denver, CO

Every staff members, from construction to sales and loan services, were extremely friendly, courteous, and respectful. Their professionalism and knowledge were very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing leadership

  • Peter S.
  • Verified HomeBuyer
  • October 31, 2019
  • Castle Rock, CO

Great job and what an easy process to buy a KBHome. It is definitely worth the money and great craftsmanship.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy and impressed with KB Homes

  • John S.
  • Verified HomeBuyer
  • October 29, 2019
  • Denver, CO

The process from start to finish and even now with warranty has been above average, my Superintenant Drake was unbelievable the quality of the workmanship was top notch and house was built on time, my sales agent Lindsay was awesome being that I was in Florida while house was under construction she would send me a updated picture every Friday without me asking which was so nice to see. Jamie In Waranty has been great to work with she has reached out to me a few times, I keep telling her that the quality was so great that there is no warranty needed. Even the other sales agent Michael in the ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home.

  • Brian H.
  • Verified HomeBuyer
  • October 28, 2019
  • Castle Rock, CO

Some of the finish work is a bit sloppy, nothing major put details that really should be done better. Very long response times for some warranty issues that should be very simple to resolve.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Another great home!

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2019
  • Denver, CO

This is the second home we've purchased from KB Homes. The process has been greatly improved over the last several year, and it was already good enough that we had no qualms about going through it again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy buyer

  • Christin H.
  • Verified HomeBuyer
  • October 08, 2019
  • Denver, CO

KB has been incredible to work with. I absolutely appreciate all the hard work my builder OZ put into my house. The communication was great throughout the process. I would recommend KB in the future.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Couldn't ask for a better home buying experience.

  • Jamie A.
  • Verified HomeBuyer
  • October 01, 2019
  • Brighton, CO

The KB staff was professional, knowledgeable, friendly and extremely responsive. I loved working with everyone from the sales staff, to the design center, to the mortgage staff, to the construction team. Everyone was just fabulous to work with. The quality of work is fantastic. This was such a pleasant experience for me and my family. We love our new home! I highly recommend KB to anyone looking for a brand new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience

  • Mariana G.
  • Verified HomeBuyer
  • September 24, 2019
  • Denver, CO

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication

  • Drew L.
  • Verified HomeBuyer
  • September 23, 2019
  • Castle Rock, CO

The KB Homes team was all very good about communicating, which helped us to feel comfortable for what and when stuff would be done. We have been very happy with the experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Having lot of post closing issues and those are not addressed

  • Dinesh D.
  • Verified HomeBuyer
  • September 18, 2019
  • Denver, CO

Having lot of post closing issues and those are not addressed properly. No point of having 1 month check in of everything has to go through the product warranty.

KB Home responded:
Hello Dinesh, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Very disappointed

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2019
  • Thornton, CO

Poor design, sloppy workmanship and insufficient equipment. Entire experience has been a case of ‘over promise and under deliver.’

KB Home responded:
Hello, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2