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KB Home Reviews in Denver, CO

What Denver Homeowners Have to Say About KB Home.

Read all 436 verified reviews from homeowners that built a new home with KB Home in the Denver area. Denver homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Denver Area

436 Reviews in Denver Area

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

KB Home in Denver Area

View Homes

Customer Reviews

Fast construction means several misses

  • Scott K.
  • Verified HomeBuyer
  • December 19, 2024
  • Thornton, CO

We have been in our house for about 3 months and have learned the speed with which they build translates into countless misses. And if you don't get them fixed before you close, good luck getting traction afterward. In 3 short months, we already have failing caulk (they don't fix caulk) an upgraded railing that has a large gap underneath (they won't fix it) and has had to be refinished once and still doesn't look good, subfloor glue all throughout my basement floor that they never removed, crooked drawers in the kitchen, numerous paint mismatches from the numerous "touch ups"that have ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Best Home Buying Experience!

  • Lisa P.
  • Verified HomeBuyer
  • December 07, 2024
  • Thornton, CO

From our first visit with a sales person through every step forward to moving in and through the warranty experience has been amazing! Each person we have interacted with has been very focused on helping us and doing everything possible to ensure we were happy with our purchase - and we are!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great build, quick process, but poor attention to detail

  • Jarred G.
  • Verified HomeBuyer
  • November 15, 2024
  • Thornton, CO

Overall, we had a good experience with KB Home. The issues we ran into were their attention to detail and execution of the final product. Many things were not followed up on, and left to be finished when we did our walk throughs. Kyle (construction) was the best one to work with, because he actually came back to address everything and is a nice person to work with. Emma in sales is tremendous and I would recommend working with her any time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Bying a KB home

  • Stephen H.
  • Verified HomeBuyer
  • November 07, 2024
  • Castle Rock, CO

This experience of bying a new home was seamless, Marianne KB sales rep, listened to what we said, addressed or knew who to ask to get our issues resolved, kept us informed throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2024
  • Thornton, CO

The entire team—Sales, Construction Manager, and Customer Service Representative—were an absolute pleasure to work with. Everyone was extremely detail-oriented and eager to resolve any issue we encountered, no matter the size, without hesitation. The KB home buying process sets a standard that all other home builders should aspire to achieve.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Bridson

  • Bridson W.
  • Verified HomeBuyer
  • June 18, 2024
  • Castle Rock, CO

Slow to get things repaired correctly

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Amazing experience!

  • Candice A.
  • Verified HomeBuyer
  • June 03, 2024
  • Aurora, CO

Sam, John, Jayson, and Erik were fantastic. They made my homebuying experience great and a pleasure. Definitely would buy another KB Home.

KB Home responded:
We're glad to hear that the entire team here at KB Home were able to provide such a positive experience for you, Candice!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good

  • Randy H.
  • Verified HomeBuyer
  • May 13, 2024
  • Arvada, CO

Like the house like the area, getting some of the repairs done is really frustrating as tradesmen don't show or follow thru.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Excellent customer service.

  • Revocable T.
  • Verified HomeBuyer
  • May 07, 2024
  • Parker, CO

Sales associate Cheryl was friendly and keep us inform through out the buying process. Construction superintendent Santiago always taking care of informing us about the construction process and taking care of any issues with the house. The KB team when above and beyond to keep us inform and happy during the entire buying experience. Excellent customer service

KB Home responded:
We're so thrilled to hear that Cheryl, Santiago, and the rest of our team were able to provide an excellent experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Regina S.
  • Verified HomeBuyer
  • April 18, 2024
  • Parker, CO

This was a great home buying experience. Everyone I worked with was friendly and knowledgeable from sales to construction to mortgage.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent first time home buyer experience

  • Aaron S.
  • Verified HomeBuyer
  • April 10, 2024
  • Aurora, CO

Theresa was amazing, always available, even on unannounced visits. She was such an excellent salesman and truly cared to make sure we had the best home buying experience. John was great as our mortgage consultant and available even after we closed for an issue. Eric was amazing at consistent communication with the progress of our home. We thought about meritage, Richmond American and lci but are so glad we went with kb!

KB Home responded:
Thanks so much for sharing these kind words with Theresa, Eric, and the rest of the team here at KB Home, Aaron!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Superintendent Eric

  • Anonymous
  • Verified HomeBuyer
  • April 08, 2024
  • Aurora, CO

My realtor said that Eric was the best Superintendent he's worked with and he's been a real estate agent for several years!

KB Home responded:
Thank you so much for sharing these kind words with Eric and the rest of the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Overall Experience

  • Donald M.
  • Verified HomeBuyer
  • February 21, 2024
  • Parker, CO

The overall KB Home buying experience was a great experience.

KB Home responded:
We're thrilled to hear that you had a great experience working with our team, Donald!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome

  • Anonymous
  • Verified HomeBuyer
  • February 14, 2024
  • Aurora, CO

My buying experience was awesome! From the sales office right to the very end! Friendly, courteous and professional!

KB Home responded:
We're thrilled to hear that you had an awesome experience working with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just like other production builders; good at the start, bad at the end.

  • Gregory S.
  • Verified HomeBuyer
  • February 08, 2024
  • Thornton, CO

Record all conversations and take pictures/videos of all stages of construction. Do not close and give them your money until everything is fully completed, including touch ups, repairs and replacements.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Amazing experience!

  • Beth M.
  • Verified HomeBuyer
  • January 30, 2024
  • Parker, CO

I had an amazing experience with kb home from start to finish! I would recommend kb home to anyone looking for a home.

KB Home responded:
We're thrilled to hear that you had such an amazing experience working with the team here at KB Home, Beth!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Artem

  • Artem S.
  • Verified HomeBuyer
  • January 23, 2024
  • Castle Rock, CO

We loved the attention to details and great customer service every time we interacted with KB Team.

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home, Artem!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very nice home buying experience

  • Kalpesh G.
  • Verified HomeBuyer
  • December 26, 2023
  • Parker, CO

Amazing people and service, great work quality.

KB Home responded:
We're glad to hear that your home-buying journey with KB Home was amazing, Kalpesh! Thanks for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful people!

  • Amanda S.
  • Verified HomeBuyer
  • December 21, 2023
  • Parker, CO

This is my first home, and the home buying process was very stressful. The builders at KB Homes have been wonderful and responsive. Huge thank you to Santiago, Jacob, and Victor for going above and beyond to make sure all items on my blue tape list were addressed prior to move in. The house has been wonderful so far.

KB Home responded:
Congratulations on your first home, Amanda! We're so excited to hear that Santiago, Jacob, Victor, and the rest of our team provided such a positive experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

From Contract to Closing

  • Carla C.
  • Verified HomeBuyer
  • December 20, 2023
  • Parker, CO

From working with Cheryl through the contracting and closing, Mallory on the design and Santiago through the build, I enjoyed the whole experience and would recommend the KB team to anyone.

KB Home responded:
Thank you so much for sharing your positive experience with us, Carla! Cheryl, Mallory, Santiago, and the rest of our team were honored to work with you throughout your journey.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Michael G.
  • Verified HomeBuyer
  • December 13, 2023
  • Castle Rock, CO

Jeff was fantastic to work with, and overall the process was quite painless. The quality of KB homes really is a notch above other builders we looked at, and they have been super responsive at resolving some minor issues after the sale.

KB Home responded:
We're thrilled to hear that Jeff and the rest of our team were able to provide such a painless experience and that you're enjoying your beautiful new home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Builder was very helpful in explaining systems and features in the new home. Sales and finance team work very well with builder.

  • Michael D.
  • Verified HomeBuyer
  • December 05, 2023
  • Parker, CO

Cheryl Sales was great, she helped us through every step of the process thank you so much. Chris Loan office was so good, when we got lost at closing and called him, it turns out we went to his building and he came down the floor we were on and helped us locate the Title company. He also helped make sure everything got processed quickly. Jayson was very helpful as well. Builder Santiago made visit to our house to answer all my questions and point out some things that are always good to know. Thanks KB homes Team for a great experience in buying our first New Home!!

KB Home responded:
Thank you so much for taking the time to share your kind words with the entire team here at KB Home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall very Happy

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2023
  • Parker, CO

I would highly recommend KB homes.

KB Home responded:
We're thrilled to hear that you're happy with your KB Home home-buying journey! Thank you so much for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So far, so good.

  • Robert S.
  • Verified HomeBuyer
  • November 14, 2023
  • Arvada, CO

As I said in the title, so far, so good. Looking forward for that to continue.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Eric, the superintendent was fantastic.

  • Gary L.
  • Verified HomeBuyer
  • November 01, 2023
  • Parker, CO

Great experience…from the sales office to the super, everything went very smooth.

KB Home responded:
We're thrilled to hear that you had a great experience with our team, Gary! Thanks so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5