KB Home Reviews in Denver, CO

Overall very easy home buying experience

I loved working with KB... my only thing is that I was told there would be communication after I bought the house and closed. There has been none... not a big deal as I haven’t really needed anything but it was stressed that they would communicate after the process a lot so kind of strange!

Finding a new, quality built ranch style paired home in today’s housing market is rare and needed. My new home in Castle Rock Colorado is perfect in size, energy efficient, and good for both seniors and younger people, with and without families. A great mix for all .

Quality could be a little better but treated well by sales and others involved in the buying transactions and warranty transactions.

We love or house

This by far was the quickest home buying experience my wife and I have ever had! The home builder, loan company and all involved worked so hard to get us in by the first of the year! We love our home and LB has been great making sure everything was as we wanted!

All personnel made this experience easy to navigate, were and continue to be very responsive and helpful.

My hometown is in IL, where the real estate market is much more reasonable than it is in CO, so I found all builders prices outrageous! KB is the best value w/ the best customer service I've found; from the sales rep to the individuals throughout the entire process, you can't find more pleasant, helpful, patient people!

Overall we are pleased with our purchase. We have found the staff at KB to be very good to work with. On the sales, construction and warranty side we have found them all to be responsive to the issues that have come up and to work towards a positive outcome. This is going to be a very nice community once it is complete.

Great

Every staff members, from construction to sales and loan services, were extremely friendly, courteous, and respectful. Their professionalism and knowledge were very helpful.

KB Home staff and work crew were phenomenal in their approach, completion and follow up! They genuinely cared for my satisfaction and took every question, concern and comment I had with patience and willingness to want to correct any concerns and follow up on anything I needed! Any other builder will have quite the shoes to fill if I ever have to move, but I hope to be in this home for a LONG time! :)

Overall, very happy with home except for too many outside and garage stairs (6) for a ranch home. Also, porch handrails do not come sanded so plan on homeowners doing that themselves. Otherwise, good work and done quickly.

We were thoroughly pleased with the process from sales to design and construction. Our KB sales and construction manager contacted us weekly from permitting through closing.

KB Homes has done a very good job at educating the new home owner on the ins and outs of home ownership, and what to expect. We're impressed with the walk through done for the new home, as well as the education on the appliances, warranties, and things we may encounter as a part of owning a KB home. The quality of workmanship is good as well.

Great staff, from the sales office, customer service (warranty) and design studio. Everybody very nice and helpful at all times.

Overall, I am happy with my new home. I am disappointed with the inconsistent communication with the warranty department. I was supposed to meet my rep after a month It's been almost 2 months and still not scheduled. The workmanship is a bit disappointing. I have two walls that are bowed. couple drywall returns around the windows were crooked and had to be fixed. I have a broken kitchen drawer and it feels like attention to detail was ignored. My Superintendent has been great! He's the reason I scored KB as high as I did. He fixed quite a bit that warranty should have handled. Some of these things are minor but communication can be improved. ... More

Jeff, our KB Home sales rep extended our closing date in order to accommodate our difficulty in selling our previous home.

Overall positive but lending side needs improvements

The experience of buying a home with KB Homes was life changing. The entire process was transparent, timely and committed to making this process about our family. Thank you KB Homes!

KB had a weekly update on the progress of the home which I appreciated very much.

KB staff are hard working honest people. Pleasure to work with. Numerous design errors in the house

The KB team we dealt with was very good, all your questions were answered promptly.

We felt supported from the moment we walked into the model home in our new KB Home community. Martin on the Sales team was wonderful at fielding all our questions or finding the answers if he didn’t have them himself. As first-time homebuyers, we were nervous and unsure with some processes, but the entire KB team (sales, construction, design) guided us every step of the way. We’re so happy with our new home!

They respond quickly when you need them. Very pleasant and professional people.