KB Home Reviews in Denver, CO

My home is great, but I have been having issues getting my furnace working properly. Hopefully this gets fixed soon before it starts snowing. Beautiful home, but it would be better with working heat.

1st time home buyer, no complaints other than from KB financing team. They are like used car salesmen. Constantly calling after I told them we went through an outside company. One week I got 8 calls by 5 different people... Annoying and very unnecessary.

Supply chain and lack of workers made things difficult. Not KBs fault.

That to stay on top of all inspections so that they do not run into water leaks. Then have to have home ripped up so the can dry and repair. Also.make sure all parts are there for any appliances they buy fom KBhomes.

Warranty person ignored my request.

Overall the home buying process was pretty easy. I had been in the home now about 40 days. I do feel KB needs to hire better contractors who actually value their work rather than just slapping together a house. I have already had warranty out to address issues and they had to send 5 companies to fix the everything. Warranty has been very good and are quick to get things fixed which is nice. Overall I’m satisfied with the house.

As I said in the title, so far, so good. Looking forward for that to continue.

4.5 stars. Subcontractors should be supervised more, just giving them notes on the upgrades failed several times.

Sales guys- A+, Design center- A+, Construction Guys-A Follow up/Warranty- D

Attached home Arvada CO. Excellent-sales lead and crew, KB home loan personnel and weekly communication. Design studio-process to customize interior-was also excellent. Build quality is average. Value is harder to quantify given rapid price increases in neighborhood at time of purchase.

The overall experience was good. The sales team was great, the kb home design studio was great, the kb home mortgage team was excellent, closing went well. The only hiccups are with the finishing of the home. I would have expected it to be in a better shape when closing. We have numerous issues that will need to be resolved over the next few months, like creaking floors, furnace problems, toilets and hardware not well aligned, some aesthetics with paint and drywall. It appears like this is common with new builds but I just wished there was a higher attention to detail prior to closing. These should be addressed as part of the warranty, but it's definitely an inconvenience. ... More

Overall was a good experience

The overall process is really smooth and pretty easy to navigate. The staff is knowledgeable and responsive. We are pretty happy with our house and the construction quality but the finitions (paint, trims, baseboards, drywall alignment, etc.) didn't meet our expectations. Finally, the only thing we disliked in the process was the closing experience which felt rushed and pushy.

The house was finished on time for closing.

Martin, Tucker and Bryan have all been wonderful!

My experience was very good with KB homes. Some Things were delayed but it’s pretty standard right now. I looked forward to the weekly phone calls and updates with Diane and JP. It made the process go much smoother and quicker for me. Waiting is hard, but in retrospect it wasn’t bad and worth the wait. I’m very happy with my new home.

Support team is very responsive

Very good builder. Easy to work with.

She was helpful, personable, returned calls timely, and we appreciate her!!!

Responsive but nothing being fixed

Sales are great, a lot of honest suggestions, very responsive too. Construction supervisors are very responsive. But I guess the covid and logistics made things a lot difficult, many jobs were done in a rush, some problems still waiting to be fixed.

Finishing not very well

Love the supers on the build side. Sales a little difficult. Design center is amazing, but you have to really realize when they say no changes, they mean it. Mortgage a bit frustrating because you gather everything to be pre-approved, then have to do it all over again within 30 days of closing. Who has time for that??? Nice people, though. I recommend checking progress on new builds at least once a week to avoid surprises.

Sign for our home on 20 August and after 5 appointments we still have not received the dishwasher washed that we paid for. Just not a priority they put in a temporary one and Whirlpool just gives excuses on why they don’t deliver one. This is really Unacceptable!

Overall the process was great. Our finished home was amazing. I am satisfied I chose KB homes to build our home. One thing I would suggest for future homebuyers is to know your model from the inside/out, to know if anything is missing.