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KB Home Reviews in Fort Collins Loveland, CO

What Fort Collins Loveland Homeowners Have to Say About KB Home.

Read all 40 verified reviews from homeowners that built a new home with KB Home in the Fort Collins Loveland area. Fort Collins Loveland homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in Fort Collins-Loveland Area

40 Reviews in Fort Collins-Loveland Area

Ratings by Category

Overall 4.4

Quality 4.2

Trustworthiness 4.6

Responsiveness 4.5

KB Home in Fort Collins-Loveland Area

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Customer Reviews

Exceptional Experience with KB Home – Highly Recommend!

  • Wilbur H.
  • Verified HomeBuyer
  • November 30, 2024
  • Johnstown, CO

Building a new home can be stressful and comes with its challenges, but KB Homes made the experience phenomenal. From the salesperson and design studio to the project manager and closing title company, the entire team was attentive, professional, and solutions-focused. Throughout the process, issues and concerns naturally arose, but the KB Home staff and their partners were diligent, courteous, and committed to addressing them. Most importantly, they did what they said they would—delivering on every promise at every step of the way. We couldn’t be happier with our experience and are so ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kind of Disappointed with the warranty process.

  • James W.
  • Verified HomeBuyer
  • February 06, 2023
  • Loveland, CO

Kind of Disappointed with the warranty process.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Reggie and Kris and Debora

  • Tracie O.
  • Verified HomeBuyer
  • January 11, 2023
  • Loveland, CO

They were all 3 very communiticive and on top of everything. Very prompt to respond when questions were asked.

KB Home responded:
Thank you for sharing these kind words for Reggie, Kris, and Debora, Tracie! Our entire team is happy to hear that you're happy with your KB Home experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

My exsperiance with builder was great,received updates everyweek once construction started.

  • Joseph R.
  • Verified HomeBuyer
  • January 10, 2023
  • Loveland, CO

Reggie,Chris and Mitch were available most times when i called or cslled later that day.

KB Home responded:
We're excited to hear that Reggie, Chris, Mitch, and the rest of our KB Home team were able to provide a great experience for you, Joseph!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

still need a doorknob

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2022
  • Loveland, CO

Mostly a positive experience. The doorknob in a bathroom has not been replaced in 2 months. Unfortunately, too, all during the summer, the swimming pool was unusable due to problems. It should have been fixed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

KB Home - The sales, design and construction teams did a great job and

  • Anonymous
  • Verified HomeBuyer
  • July 19, 2022
  • Loveland, CO

The sales, design and construction teams did a great job and were very helpful throughout the process. Kris, Reggie and Debra are awesome at what they do. Two months after moving in, they continue to help us out any chance they get. However, KB's loan division was very unprofessional and a pain to deal with. Being forced to apply for a loan with them as a part of the homebuying process (whether or not you plan to use them) is a downside. After hearing about our neighbor's poor experience with them, we're so glad we decided to use our own lender.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Mike and Debi

  • Michael B.
  • Verified HomeBuyer
  • July 19, 2022
  • Loveland, CO

The experience was wonderful throughout. We have a few issues that need to be resolved, but overall a good experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Overall great experience.

  • Ronald R.
  • Verified HomeBuyer
  • June 14, 2022
  • Loveland, CO

Overall great experience. It was great to have so many options and be involved

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great house

  • Vanda N.
  • Verified HomeBuyer
  • May 11, 2022
  • Loveland, CO

Wonderful experience with sales and the building process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - From sales staff to our construction superintendent to the design

  • Nicole P.
  • Verified HomeBuyer
  • April 19, 2022
  • Loveland, CO

From sales staff to our construction superintendent to the design center - every experience was delightful. I always felt informed with exactly where our house was at in terms of status. It was a very collaborative and supportive process. We recommend anyone looking for a new build to find a KB home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service & integration

  • Rhonda F.
  • Verified HomeBuyer
  • August 11, 2021
  • Loveland, CO

I was nervous to work with a "big builder" but the KB Home team in Loveland was fantastic to work with. They were very personable, professional & informative. They engaged with me at every part of the process. I was confident my home was built with quality in mind. Thank You KB!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Amazing experience.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Loveland, CO

We are first time homebuyers, and we just happened upon the Centerra neighborhood. The KB sales rep at the office was warm, welcoming, kind, and informative. He wasn’t pushy and just wanted us to find the perfect house. Our loan officer was awesome too. He lead us step by step through the process answering all of our questions. Our construction superintendent was AMAZING! He kept in contact with us once a week and answered all of our questions. Watching our home progress week by week was just awesome. Our home came out perfect for us. We love it. And, bonus, we got some really cool neighbors.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a great team!

  • Lonnie R.
  • Verified HomeBuyer
  • June 22, 2021
  • Loveland, CO

Our construction team went out of their way to make this experience a first-class act. The follow-up and responsiveness to our individual needs was so very appreciated.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The lack of ownership for issues

  • Gail R.
  • Verified HomeBuyer
  • June 10, 2021
  • Loveland, CO

Extremely unhappy with the way the sale was handled.

KB Home responded:
Hi, Gail, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. Best wishes. -- Nick

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

KB Home - We have built three homes, and KB was by far the best company

  • Zechariah A.
  • Verified HomeBuyer
  • April 07, 2021
  • Loveland, CO

We have built three homes, and KB was by far the best company to work with!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Everyone was so helpful and responsive!

  • Kaleb K.
  • Verified HomeBuyer
  • March 25, 2021
  • Loveland, CO

Everyone was so helpful and responsive! We loved the entire process!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great price, but the quality is a little compromised

  • Anonymous
  • Verified HomeBuyer
  • March 09, 2021
  • Loveland, CO

The price is great but what we get for the base price are things 10 years old in fashion and technology. I hope we had upgrade options that was not priced so high. Also the house is very loud, some thought should have gone into sound proofing the baths or floorboards.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Trustworthy and well thought out approach to business

  • Samuel O.
  • Verified HomeBuyer
  • January 12, 2021
  • Loveland, CO

The overall experience of Buying a KB home was very smooth from start to finish. We did the financing and even got the homeowners insurance through KB home simply because they have such well integrated systems. We are really excited to have such a well built home for the value.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I feel KPH Holmes builds a good home, But their responsisiness

  • Cory S.
  • Verified HomeBuyer
  • December 22, 2020
  • Berthoud, CO

I feel KPH Holmes builds a good home, But their responsisiness to the customer is poor, They pulled back a $2000 offer at the sales office, And refused then negotiate anything for a better deck, I ended up with a tiny deck.. Very poor customer satisfaction at the management level.. I would not recommend kbh homes the anyone else.

KB Home responded:
Hi, Cory, We're sorry for any frustration. If you would like to speak with a representative, we can put you in touch with a manager to look into any concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. – Brian

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

KB Home - A lot of the workmanship of the home was crooked or off-center

  • Terra O.
  • Verified HomeBuyer
  • November 24, 2020
  • Berthoud, CO

A lot of the workmanship of the home was crooked or off-center when it came to the construction crew. Overall, great for the price! Love the area we chose and couldn’t have asked for more. I enjoyed working with KB home representatives as well because they were always friendly and responsive!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Very professional service and high quality craftmanship.

  • Dale N.
  • Verified HomeBuyer
  • November 14, 2020
  • Berthoud, CO

We were very pleased with KB Homes from the sales, service, construction and communication. Would recommend KB to anyone looking to buy a new home from an honest and trustworthy company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The design studio offers so many customizations too make your home truly yours. So fun!

  • Anonymous
  • Verified HomeBuyer
  • November 05, 2020
  • Loveland, CO

KB Homes had been great to work with! The process was fun, service was great and the staff was amazing. Would recommend their Colorado homes to anyone!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - KB Homes has created and been an overall great experience for

  • Gabrielle R.
  • Verified HomeBuyer
  • October 28, 2020
  • Berthoud, CO

KB Homes has created and been an overall great experience for my husband and I as first time home buyers!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Details matter

  • Blake R.
  • Verified HomeBuyer
  • September 15, 2020
  • Loveland, CO

Overall just another large builder that slaps things together. Not much attention to the details, which build on each other, and the finish product reflects that. A common statement is 'you won't notice once blind/pictures/etc are installed'... that's covering up shotty work, which should have just been done correctly to start with. Wouldn't go with same builder again.

KB Home responded:
Hi, Blake, we're very sorry for any frustration. If you would like to speak with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James

Total Score 2


Quality 3

Trustworthiness 3

Responsiveness 2

2909 Prairie Creek Drive

  • Linda L.
  • Verified HomeBuyer
  • September 10, 2020
  • Loveland, CO

The KB team have been great to work with in every aspect

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5