KB Home Reviews in Fort Collins Loveland, CO
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What Fort Collins Loveland Homeowners Have to Say About KB Home.
Read all 40 verified reviews from homeowners that built a new home with KB Home in the Fort Collins Loveland area. Fort Collins Loveland homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Fort Collins-Loveland Area
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Customer Reviews
Solidly Built House
- Patrick A.
- Verified HomeBuyer
- March 22, 2020
- Loveland, CO
They are quite good to deal with but would consider the construction to be middle of the road. Not having landscaping included has been beyond frustrating as the side and back of the house are all clay that sticks to your shoes and takes a lot of time to get off of everything.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall great but with a few issues.
- Anonymous
- Verified HomeBuyer
- January 22, 2020
- Loveland, CO
The quality of materials could be better. So glad that kB offers a one year warranty on the home. Great working with KB employees.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Sloppy clean up before move in
- Kenneth B.
- Verified HomeBuyer
- August 27, 2019
- Loveland, CO
Nails and metal pieces along back of house. Towel racks not secure. Light fixture in main bathroom not straight. Drip system in front yard not working for plant next to entrance stairs. cement dropping on driveway (hard will take hammer and chisel to remove, Front light fixture not straight
KB Home responded:
Hi Kenneth, we are very sorry for any frustration with the move in process. If you have not already contacted Customer Care regarding the issues you mention, please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - The sales, design and construction teams did a great job and
- Anonymous
- Verified HomeBuyer
- July 19, 2022
- Loveland, CO
The sales, design and construction teams did a great job and were very helpful throughout the process. Kris, Reggie and Debra are awesome at what they do. Two months after moving in, they continue to help us out any chance they get. However, KB's loan division was very unprofessional and a pain to deal with. Being forced to apply for a loan with them as a part of the homebuying process (whether or not you plan to use them) is a downside. After hearing about our neighbor's poor experience with them, we're so glad we decided to use our own lender.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Great price, but the quality is a little compromised
- Anonymous
- Verified HomeBuyer
- March 09, 2021
- Loveland, CO
The price is great but what we get for the base price are things 10 years old in fashion and technology. I hope we had upgrade options that was not priced so high. Also the house is very loud, some thought should have gone into sound proofing the baths or floorboards.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - A lot of the workmanship of the home was crooked or off-center
- Terra O.
- Verified HomeBuyer
- November 24, 2020
- Berthoud, CO
A lot of the workmanship of the home was crooked or off-center when it came to the construction crew. Overall, great for the price! Love the area we chose and couldn’t have asked for more. I enjoyed working with KB home representatives as well because they were always friendly and responsive!
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
KB Home - More front end attention to detail would eliminate the need for
- Anonymous
- Verified HomeBuyer
- June 23, 2020
- Loveland, CO
More front end attention to detail would eliminate the need for so many 'fixes' at close and periodic walkthroughs. Have built 3 homes prior to this one, never had so many 'fixes' at 30 days. Most are just sloppy trades work.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Overall great experience.
- Ronald R.
- Verified HomeBuyer
- June 14, 2022
- Loveland, CO
Overall great experience. It was great to have so many options and be involved
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - KB Homes has created and been an overall great experience for
- Gabrielle R.
- Verified HomeBuyer
- October 28, 2020
- Berthoud, CO
KB Homes has created and been an overall great experience for my husband and I as first time home buyers!
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - The people are great.
- Keaton B.
- Verified HomeBuyer
- April 12, 2020
- Loveland, CO
The people are great. Very nice and helpful to work with. Disappointed in the quality.
Total Score 4
Quality 3
Trustworthiness 4
Value 2
Responsiveness 5
New home
- Anonymous
- Verified HomeBuyer
- December 18, 2019
- Berthoud, CO
I am on the field at the options and the basic price were quite high. Or Charithing but KB Home has been responsive when we have had warranty issues so far.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Kind of Disappointed with the warranty process.
- James W.
- Verified HomeBuyer
- February 06, 2023
- Loveland, CO
Kind of Disappointed with the warranty process.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
Details matter
- Blake R.
- Verified HomeBuyer
- September 15, 2020
- Loveland, CO
Overall just another large builder that slaps things together. Not much attention to the details, which build on each other, and the finish product reflects that. A common statement is 'you won't notice once blind/pictures/etc are installed'... that's covering up shotty work, which should have just been done correctly to start with. Wouldn't go with same builder again.
KB Home responded:
Hi, Blake, we're very sorry for any frustration. If you would like to speak with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James
Total Score 2
Quality 3
Trustworthiness 3
Value 2
Responsiveness 2
KB Home - I feel KPH Holmes builds a good home, But their responsisiness
- Cory S.
- Verified HomeBuyer
- December 22, 2020
- Berthoud, CO
I feel KPH Holmes builds a good home, But their responsisiness to the customer is poor, They pulled back a $2000 offer at the sales office, And refused then negotiate anything for a better deck, I ended up with a tiny deck.. Very poor customer satisfaction at the management level.. I would not recommend kbh homes the anyone else.
KB Home responded:
Hi, Cory, We're sorry for any frustration. If you would like to speak with a representative, we can put you in touch with a manager to look into any concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. – Brian
Total Score 1
Quality 4
Trustworthiness 1
Value 4
Responsiveness 1
The lack of ownership for issues
- Gail R.
- Verified HomeBuyer
- June 10, 2021
- Loveland, CO
Extremely unhappy with the way the sale was handled.
KB Home responded:
Hi, Gail, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. Best wishes. -- Nick
Total Score 1
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
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