KB Home Reviews in Daytona Beach, FL
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What Daytona Beach Homeowners Have to Say About KB Home.
Read all 65 verified reviews from homeowners that built a new home with KB Home in the Daytona Beach area. Daytona Beach homeowners have rated KB Home an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Daytona Beach Area
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Customer Reviews
KB Home People
- Danita W.
- Verified HomeBuyer
- October 21, 2021
- Palm Coast, FL
The KBHome team of people at our community were so easy to work with throughout the whole process. The team was and continues to be thoroughly and so responsive to our needs.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good experience
- Donald G.
- Verified HomeBuyer
- November 19, 2020
- Palm Coast, FL
Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent Buying Experience
- Patrick R.
- Verified HomeBuyer
- July 14, 2020
- Palm Coast, FL
You will receive excellent customer service from both the on-site builder; and the sales team.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great Experience
- Catherine T.
- Verified HomeBuyer
- January 15, 2020
- Ormond Beach, FL
Wonderful experience from sales to the mortgage process and final construction. Everyone at KB was outstanding!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Worked well with us for a few changes we wanted
- Maxine R.
- Verified HomeBuyer
- July 18, 2023
- Palm Coast, FL
Kept us up to date on progress of the build
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Goldberg
- Mark G.
- Verified HomeBuyer
- May 16, 2023
- Palm Coast, FL
Great people and wonderful to work with. We enjoyed the whole process very much. It was a real pleasure to plan our next adventure in Palm Coast.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
KB Home - Nice house, great after sales service
- Anonymous
- Verified HomeBuyer
- February 23, 2021
- Ormond Beach, FL
Nice house, great after sales service
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Pretty good weekly communication as construction was progressing.
- Tyler K.
- Verified HomeBuyer
- January 12, 2022
- Palm Coast, FL
The build process was pretty good. However, getting things truly finalized has been challenging. Little issues that we all knew needed to be fixed or corrected have taken a really long time to complete and communication on progress and status of those issues has been slow.
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
A builder thats wants you to be entirely happy with your purchase
- Edmund D.
- Verified HomeBuyer
- April 28, 2022
- Palm Coast, FL
KB tries to make sure your very happy with your purchase. Overall the house is solid but some attention to details would make it even better.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Trustworthy Honest Builder
- Daniel A.
- Verified HomeBuyer
- May 19, 2022
- Palm Coast, FL
KB has and still is delivering the home they promised to build us. We’re still in the beginning stage of ownership with them but their sales team and building manager are continuing to fulfill promised items and tasks. They are both readily available to assist with issues discovered after closing unlike so many other builders. We feel they truly want us to be completely satisfied. They have limitations due to materials/workers and have not made any false promises. We value their honesty.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
good team of people
- Ralph V.
- Verified HomeBuyer
- November 15, 2023
- Palm Coast, FL
KB does make the home buying as easy as possible
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
responsiveness
- Alan G.
- Verified HomeBuyer
- November 18, 2020
- Palm Coast, FL
it was a very good experience
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
It’s been a long haul. But good.
- Karen R.
- Verified HomeBuyer
- August 15, 2024
- Palm Coast, FL
Well Thad Kathy Anthony were exceptional. House buying was great. House issues are still getting fixed but they’re always on it. I’m happy with everything. They have done a good job taking care of me with my house issues. Thank you all.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Na
- Wendy V.
- Verified HomeBuyer
- August 03, 2024
- Palm Coast, FL
The staff has great communication. And respond quickly to your issues. But th only bad note was the workers that were sent to repair/ fix the issues. Some had bad attitudes & some workers show no pride in there work & leave a mess.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - We are happy with the home.
- Autumn G.
- Verified HomeBuyer
- March 23, 2021
- Palm Coast, FL
We are happy with the home. However, we still have some issues with the home. Additionally, we recently found out that our property extends past the fence KB installed along the back of our property. We've learned that we need to maintain our property behind the fence, but we have no access to it. We also risk losing that portion of land we own to the neighboring development if it's not maintained properly.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Finance.and sale rep were the best
- Conrad C.
- Verified HomeBuyer
- July 05, 2023
- Palm Coast, FL
Be ready ,be patient and flexible
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Kathy the salesperson was great
- George W.
- Verified HomeBuyer
- June 16, 2023
- Palm Coast, FL
We have been here 6 weeks and still the house is not complete. Poorest workmanship I have ever seen. Have been promised numerous times for the completion but, to no avail. Front door was to be painted completely blue which was what we had picked out in the design studio. The door is only painted blue on the outside. Paint droppings on all floors. Several closet frames are 1/2 inch different from side to side. Transition molding in kitchen is not secure. Seal on one window is coming off. Sorry we bought into this house. Walk out the back door and you roll down the hill. Not level at all.
Total Score 4
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The home is great! The finishing work was less than expected
- Nancy A.
- Verified HomeBuyer
- June 01, 2020
- Ormond Beach, FL
The quality of the home overall is great! The finishing work (painting, trim work) and overall cleaning was very messy! We did a lot of work on our own to get the place in tip/top shape. As a new build we expected to move in with most everything ready to go. Our KB sales rep was very responsive and understanding.
Total Score 3
Quality 3
Trustworthiness 5
Value 5
Responsiveness 3
Very Responsive to Issues
- Edwin B.
- Verified HomeBuyer
- February 07, 2024
- Palm Coast, FL
Our home was completed ahead of schedule. Sales personnel were helpful during the process. The construction supervisors, were responsive to concerns during and after construction, and communication with them was very good. They have a challenging job, as the skill-of-the-craft is not what it used to be within the trades, so followup issues kept them quite busy.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
ORDEAL
- Anonymous
- Verified HomeBuyer
- June 15, 2023
- Palm Coast, FL
Took 1 year and 4 months to build a basic house. Floor plans and building materials are very good. Factory built walls and floor platforms are excellent. Local subcontractors are TERRIBLE. Not only did the subs trash our tile, vinyl flooring, cabinets, and granite countertops but even after you move in they will trespass on your property, leave garbage on your lawn, and the ones who come from outside the US will harass and intimidate female members of the household who complain. Expect to be parked into your driveway by workers after you move in. We are still cleaning yard soil out of ...
Total Score 3
Quality 4
Trustworthiness 3
Value 5
Responsiveness 3
The pain in dealing with the loan people--never again
- Brandon D.
- Verified HomeBuyer
- April 13, 2022
- Palm Coast, FL
Get your loan from another company
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
Had 3 Different Building Supervisors .
- Alan H.
- Verified HomeBuyer
- November 07, 2024
- Palm Coast, FL
5 Different closing dates.Not a good experience.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Love the location
- Michael D.
- Verified HomeBuyer
- August 03, 2021
- Palm Coast, FL
Not happy to pay HOA for our “gated community “ when the gate is not working more than it does work.
Total Score 3
Quality 2
Trustworthiness 5
Value 3
Responsiveness 2
Still haven’t gotten items fixed.
- Sarah P.
- Verified HomeBuyer
- July 07, 2020
- Ormond Beach, FL
3 weeks after my 10 day walk through and I’m still trying to get items fixed. Love the home. Sales was great and the construction was done on time.
KB Home responded:
Hi Sarah, thank you for your feedback. We are sorry for any frustration, if you have not already contacted Customer Care regarding these issues you mentioned, please feel free to email us at CustomerRelations@kbhome.com and we will ensure you are contacted. –Brian
Total Score 3
Quality 2
Trustworthiness 4
Value 4
Responsiveness 2
Good at first…
- Jennifer R.
- Verified HomeBuyer
- July 02, 2023
- Palm Coast, FL
At first, Kb Homes was great. So much communication. It was great. However, towards the closing, I was worried. They rushed us to close by the quarter deadline saying that they’ll fix the things later. Well, I’m still waiting: floors to be relaxed because of scratches; a fridge to be replaced because it is dented in two places; 1/4 of my sprinkler heads don’t pop up; my garage door just broke; my shutters need to be punted; and I never received my Wi-Fi AC box that I was told was standard. I’ve only lived here two weeks. Needless to say, I’m extremely disappointed. At first, I told everyone ...
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
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