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KB Home Reviews in Daytona Beach, FL

What Daytona Beach Homeowners Have to Say About KB Home.

Read all 73 verified reviews from homeowners that built a new home with KB Home in the Daytona Beach area. Daytona Beach homeowners have rated KB Home an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 3.9 out of 5 stars in Daytona Beach Area

73 Reviews in Daytona Beach Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 4

Value 4

Responsiveness 3.7

KB Home in Daytona Beach Area

View Homes

Customer Reviews

The pain in dealing with the loan people--never again

  • Brandon D.
  • Verified HomeBuyer
  • April 13, 2022
  • Palm Coast, FL

Get your loan from another company

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 3

Had 3 Different Building Supervisors .

  • Alan H.
  • Verified HomeBuyer
  • November 07, 2024
  • Palm Coast, FL

5 Different closing dates.Not a good experience.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 3

Love the location

  • Michael D.
  • Verified HomeBuyer
  • August 03, 2021
  • Palm Coast, FL

Not happy to pay HOA for our “gated community “ when the gate is not working more than it does work.

Total Score 3


Quality 2

Trustworthiness 5

Value 3

Responsiveness 2

Still haven’t gotten items fixed.

  • Sarah P.
  • Verified HomeBuyer
  • July 07, 2020
  • Ormond Beach, FL

3 weeks after my 10 day walk through and I’m still trying to get items fixed. Love the home. Sales was great and the construction was done on time.

KB Home responded:
Hi Sarah, thank you for your feedback. We are sorry for any frustration, if you have not already contacted Customer Care regarding these issues you mentioned, please feel free to email us at CustomerRelations@kbhome.com and we will ensure you are contacted. –Brian

Total Score 3


Quality 2

Trustworthiness 4

Value 4

Responsiveness 2

Good at first…

  • Jennifer R.
  • Verified HomeBuyer
  • July 02, 2023
  • Palm Coast, FL

At first, Kb Homes was great. So much communication. It was great. However, towards the closing, I was worried. They rushed us to close by the quarter deadline saying that they’ll fix the things later. Well, I’m still waiting: floors to be relaxed because of scratches; a fridge to be replaced because it is dented in two places; 1/4 of my sprinkler heads don’t pop up; my garage door just broke; my shutters need to be punted; and I never received my Wi-Fi AC box that I was told was standard. I’ve only lived here two weeks. Needless to say, I’m extremely disappointed. At first, I told everyone ...

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Poor workmanship

  • Anonymous
  • Verified HomeBuyer
  • May 17, 2023
  • Palm Coast, FL

Do not do your closing until the house is exactly ready and to your satisfaction they promise to do the outstanding work necessary and never have time once they get your money you are in your own.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

The long delay to get it built then the hurried rush to get it finished.

  • Michael C.
  • Verified HomeBuyer
  • October 25, 2021
  • Palm Coast, FL

The long delay to get it built then the hurried rush to get it finished.

Total Score 3


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

10-Day Punch

  • Anonymous
  • Verified HomeBuyer
  • October 10, 2024
  • Palm Coast, FL

The drywall, paint, landscapers, and tile/flooring companies are NO GOOD!! Plumbers & electrical are exceptional! AC company is ok. Brand new build my roof is already leaking due to the ridiculous open vents on roof. Do not allow them to put these open vents on your roof. Every time there is wind and rain you will see water leaking from your ceiling inside your home!! BEWARE!!

Total Score 3


Quality 2

Trustworthiness 2

Value 3

Responsiveness 2

Poor Follow-Up After Closing

  • Christopher H.
  • Verified HomeBuyer
  • October 19, 2021
  • Palm Coast, FL

We closed at the end of August and the house still has many punch list items that have not been addressed.

Total Score 3


Quality 2

Trustworthiness 2

Value 4

Responsiveness 1

experience not as expected for buying this home

  • Roger M.
  • Verified HomeBuyer
  • July 12, 2023
  • Palm Coast, FL

Sales rep, very helpful. Several issues with home during walk through, 6 weeks ago still have not been taken care of. Workmanship terrible, last incident, Clothes rack in walkin closet fell completely off the wall. Been 10 days and no drywaller to fix the problem. Issues with monthly house payment, failed to include escrow amount in the payment.

Total Score 3


Quality 2

Trustworthiness 2

Value 2

Responsiveness 1

Many Issues

  • Andrew N.
  • Verified HomeBuyer
  • May 24, 2023
  • Palm Coast, FL

We have had MANY issues with the house and NONE have been resolved to date!

Total Score 2


Quality 2

Trustworthiness 3

Value 3

Responsiveness 2

Terrible workmanship and followup

  • Joseph A.
  • Verified HomeBuyer
  • May 12, 2020
  • Ormond Beach, FL

Many problems with floors, paint, tile, cabinet and more have made what could have been a great buying experience. The home has energy saving devices and insulation that can save a lot over the years but the nagging problems that remain makes me warn people I talk with to look somewhere else. Punch list items will not be taken care of. So if you don't mind getting irritated every day when you look around at all the problems that have been ignored by KB Homes, you might like their townhomes in Ormond Beach. Couple things to think about if you look at their townhomes, the units on the outside ...

KB Home responded:
Hello Joseph, we are sorry for any frustration. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –Nick

Total Score 2


Quality 1

Trustworthiness 4

Value 3

Responsiveness 1

Based on my experience, I can't recommend KB Homes to new home buyers.

  • Robert A.
  • Verified HomeBuyer
  • January 31, 2025
  • Flagler Beach, FL

It has only been a little over two months since my closing date, and my homebuilder, Tyler, is no longer responding to issues that I've brought to his attention for the past month. The main issue now is the irrigation system. I've paid over $2,000 in water bills for a five week period. In a past phone call, Tyler accepted blame for the issue, and we discussed a reimbursement plan. I have followed through with that plan, and Tyler hasn't responded to my email, texts, or phone call. I'm not willing to accept that loss, so it looks like I'm going to need to contact a lawyer concerning that ...

Total Score 2


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Forever waiting

  • Kirk D.
  • Verified HomeBuyer
  • August 23, 2023
  • Palm Coast, FL

I waited on doing this review for things to get fixed but Im just constantly let down. Appointments missed, appointments where people come out with no materials, craftsmen coming and making more of a mess, I am just not happy at ALL.

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Flagler Beach

  • Leann A.
  • Verified HomeBuyer
  • December 05, 2024
  • Flagler Beach, FL

We closed two months ago and are still awaiting major repairs, roof, driveway, flooring etc. maybe buy a fixer as the work would be done more timely and to a better standard.

Total Score 2


Quality 2

Trustworthiness 1

Value 2

Responsiveness 2

Frustrating Overall

  • Madalyn R.
  • Verified HomeBuyer
  • April 17, 2024
  • Palm Coast, FL

I expected some problems when building a new house but was shocked at the subpar craftsmanship and communication I experienced during this process. I still have many items on my to-do list that I brought up before closing that haven't been addressed four months later. After moving in, I was rushed to take my 30-day survey early and pressured to give a good review, even though one was not deserved, and then literally forgotten about. This whole time, I have been patient and understanding as I know they are busy and overworked, but sadly, that has only gotten me pushed around and overlooked.

Total Score 2


Quality 1

Trustworthiness 2

Value 2

Responsiveness 2

Not good

  • John H.
  • Verified HomeBuyer
  • July 12, 2024
  • Palm Coast, FL

We are very disappointed. We made a list of items that need to be fixed. We were told contractors were coming but we had mostly no shows. We would text and make calls and no response. Painters came in to do touch ups. No drop cloths and got paint on our rugs. My wife had to get paint out. There are no transition strips down and the rug is fraying. Never have I seen rugs installed and transition strips not put down. We only been in the house 3 months. The ceiling in the lanai is wavy due to the trusses/rafters being bowed. Garage floor is full of stains. Ledge in garage is crumbing. Tile ...

Total Score 2


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Worst.Buying.Experience

  • Kyle R.
  • Verified HomeBuyer
  • November 12, 2019
  • Ormond Beach, FL

There isn’t enough room here to cover everything that didn't come remotely close to meeting expectations. My advice to prospective buyers, do your research and look for options elsewhere.

KB Home responded:
Hi Kyle, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1


Quality 3

Trustworthiness 1

Value 3

Responsiveness 1

Working with KB Home has been a ridiculous experience

  • Rodney D.
  • Verified HomeBuyer
  • July 05, 2023
  • Palm Coast, FL

Closing was set for March 24th. I did everything on my end to make it happen. The house needed at least another month's worth of work to complete along with a water leak in a bathroom. It was ridiculous to see. No hole for a dryer vent, broken trim, concrete in the garage a total disaster with spills and chipped concrete along with noticeable cracks already. Finally closed on May 15th with issues still existing. As for the inside of the house, I told the Superintendent I would finish the inside of the house myself because it was obvious the subs don't care about quality and don't have ...

Total Score 1


Quality 1

Trustworthiness 2

Value 1

Responsiveness 2

More negatives than positives. Incomplete. Amateur jobs.

  • Linda H.
  • Verified HomeBuyer
  • January 14, 2020
  • Ormond Beach, FL

It wasn’t anywhere close to the experience we had hoped to get from purchasing our first home as a family. And unfortunately, we can never get that back. You live and you learn.

KB Home responded:
Hi Linda, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -James

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 2

Disappointing

  • Anonymous
  • Verified HomeBuyer
  • December 25, 2024
  • Flagler Beach, FL

Too many issues to list, workmanship is subpar, KB says they will send back contractors to make repairs and nothing gets followed up on. Disappointed, just bought the home and considering trying to sell it.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

7 Time Home Buyer

  • Thomas B.
  • Verified HomeBuyer
  • July 20, 2024
  • Palm Coast, FL

We purchased a KB Home in Las Vegas and had a great experience. We purchased a more expensive home in Florida and it has been a total disaster from the day we got here.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

The Worst builders!

  • Patricia B.
  • Verified HomeBuyer
  • May 27, 2023
  • Palm Coast, FL

KB Homes are a nightmare!

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1