KB Home Reviews in Daytona Beach, FL
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What Daytona Beach Homeowners Have to Say About KB Home.
Read all 60 verified reviews from homeowners that built a new home with KB Home in the Daytona Beach area. Daytona Beach homeowners have rated KB Home an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Daytona Beach Area
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Customer Reviews
Many Issues
- Andrew N.
- Verified HomeBuyer
- May 24, 2023
- Palm Coast, FL
We have had MANY issues with the house and NONE have been resolved to date!
Total Score 2
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Terrible workmanship and followup
- Joseph A.
- Verified HomeBuyer
- May 12, 2020
- Ormond Beach, FL
Many problems with floors, paint, tile, cabinet and more have made what could have been a great buying experience. The home has energy saving devices and insulation that can save a lot over the years but the nagging problems that remain makes me warn people I talk with to look somewhere else. Punch list items will not be taken care of. So if you don't mind getting irritated every day when you look around at all the problems that have been ignored by KB Homes, you might like their townhomes in Ormond Beach. Couple things to think about if you look at their townhomes, the units on the outside ...
KB Home responded:
Hello Joseph, we are sorry for any frustration. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –Nick
Total Score 2
Quality 1
Trustworthiness 4
Value 3
Responsiveness 1
Forever waiting
- Kirk D.
- Verified HomeBuyer
- August 23, 2023
- Palm Coast, FL
I waited on doing this review for things to get fixed but Im just constantly let down. Appointments missed, appointments where people come out with no materials, craftsmen coming and making more of a mess, I am just not happy at ALL.
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Frustrating Overall
- Madalyn R.
- Verified HomeBuyer
- April 17, 2024
- Palm Coast, FL
I expected some problems when building a new house but was shocked at the subpar craftsmanship and communication I experienced during this process. I still have many items on my to-do list that I brought up before closing that haven't been addressed four months later. After moving in, I was rushed to take my 30-day survey early and pressured to give a good review, even though one was not deserved, and then literally forgotten about. This whole time, I have been patient and understanding as I know they are busy and overworked, but sadly, that has only gotten me pushed around and overlooked.
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
Not good
- John H.
- Verified HomeBuyer
- July 12, 2024
- Palm Coast, FL
We are very disappointed. We made a list of items that need to be fixed. We were told contractors were coming but we had mostly no shows. We would text and make calls and no response. Painters came in to do touch ups. No drop cloths and got paint on our rugs. My wife had to get paint out. There are no transition strips down and the rug is fraying. Never have I seen rugs installed and transition strips not put down. We only been in the house 3 months. The ceiling in the lanai is wavy due to the trusses/rafters being bowed. Garage floor is full of stains. Ledge in garage is crumbing. Tile ...
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Worst.Buying.Experience
- Kyle R.
- Verified HomeBuyer
- November 12, 2019
- Ormond Beach, FL
There isn’t enough room here to cover everything that didn't come remotely close to meeting expectations. My advice to prospective buyers, do your research and look for options elsewhere.
KB Home responded:
Hi Kyle, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James
Total Score 1
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Working with KB Home has been a ridiculous experience
- Rodney D.
- Verified HomeBuyer
- July 05, 2023
- Palm Coast, FL
Closing was set for March 24th. I did everything on my end to make it happen. The house needed at least another month's worth of work to complete along with a water leak in a bathroom. It was ridiculous to see. No hole for a dryer vent, broken trim, concrete in the garage a total disaster with spills and chipped concrete along with noticeable cracks already. Finally closed on May 15th with issues still existing. As for the inside of the house, I told the Superintendent I would finish the inside of the house myself because it was obvious the subs don't care about quality and don't have ...
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
More negatives than positives. Incomplete. Amateur jobs.
- Linda H.
- Verified HomeBuyer
- January 14, 2020
- Ormond Beach, FL
It wasn’t anywhere close to the experience we had hoped to get from purchasing our first home as a family. And unfortunately, we can never get that back. You live and you learn.
KB Home responded:
Hi Linda, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -James
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 2
7 Time Home Buyer
- Thomas B.
- Verified HomeBuyer
- July 20, 2024
- Palm Coast, FL
We purchased a KB Home in Las Vegas and had a great experience. We purchased a more expensive home in Florida and it has been a total disaster from the day we got here.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The Worst builders!
- Patricia B.
- Verified HomeBuyer
- May 27, 2023
- Palm Coast, FL
KB Homes are a nightmare!
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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