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KB Home Reviews in Daytona Beach, FL

What Daytona Beach Homeowners Have to Say About KB Home.

Read all 97 verified reviews from homeowners that built a new home with KB Home in the Daytona Beach area. Daytona Beach homeowners have rated KB Home an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4 out of 5 stars in Daytona Beach Area

97 Reviews in Daytona Beach Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4.1

Responsiveness 3.9

KB Home in Daytona Beach Area

View Homes

Customer Reviews

Love the location

  • Michael D.
  • Verified HomeBuyer
  • August 03, 2021
  • Palm Coast, FL

Not happy to pay HOA for our “gated community “ when the gate is not working more than it does work.

Total Score 3


Quality 2

Trustworthiness 5

Responsiveness 2

KB Home - I was warmly respected from the beginning to end and now after

  • Edgar A.
  • Verified HomeBuyer
  • June 17, 2021
  • Palm Coast, FL

I was warmly respected from the beginning to end and now after too. KB built my family a home that I’m proud of .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We are happy with the home.

  • Autumn G.
  • Verified HomeBuyer
  • March 23, 2021
  • Palm Coast, FL

We are happy with the home. However, we still have some issues with the home. Additionally, we recently found out that our property extends past the fence KB installed along the back of our property. We've learned that we need to maintain our property behind the fence, but we have no access to it. We also risk losing that portion of land we own to the neighboring development if it's not maintained properly.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

KB Home - Nice house, great after sales service

  • Anonymous
  • Verified HomeBuyer
  • February 23, 2021
  • Ormond Beach, FL

Nice house, great after sales service

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Friendly and responsive

  • Lori V.
  • Verified HomeBuyer
  • January 12, 2021
  • Palm Coast, FL

This is the first time I have built a new home. I have enjoyed it so far and any issues that I have had have been resolved quickly. KB folks on site have been friendly and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience overall

  • Joseph K.
  • Verified HomeBuyer
  • January 05, 2021
  • Palm Coast, FL

Quality home delivered as promised.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Jesse was very helpful and made it a great experience for me.

  • Carmen G.
  • Verified HomeBuyer
  • December 10, 2020
  • Ormond Beach, FL

Jesse was very helpful and made it a great experience for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience

  • Donald G.
  • Verified HomeBuyer
  • November 19, 2020
  • Palm Coast, FL

Overall, a pretty good experience. The Design Studio was great. Sonia helped us design a beautiful home. The ability to choose so many options isn't what I expected and the price point for upgrading is very reasonable. This makes each home unique. I do feel that some of the contractors aren't as detailed as others, but the Construction Manager tightens up any concerns promptly and follows up appropriately.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

responsiveness

  • Alan G.
  • Verified HomeBuyer
  • November 18, 2020
  • Palm Coast, FL

it was a very good experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Excellent Experience

  • William K.
  • Verified HomeBuyer
  • September 23, 2020
  • Palm Coast, FL

Excellent Experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Ralph T.
  • Verified HomeBuyer
  • September 22, 2020
  • Palm Coast, FL

Fantastic experience all around

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Mary B.
  • Verified HomeBuyer
  • September 08, 2020
  • Ormond Beach, FL

KB made my looking, buying, financing and insuring experience beyond compare. Easy and pleasant the whole way through. Quick response to any and all questions. Very professional team and great service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home at the Beach

  • Anonymous
  • Verified HomeBuyer
  • August 26, 2020
  • Palm Coast, FL

Thanks to KB, I was able to get the home I wanted, at the price I wanted, in my dream location at the beach. I would have never been able to afford this home by purchasing a beach lot and working with a custom builder, but thanks to KB's affordability and great work, I'm living my dream life at the beach. The quality of work has been great, the issues I had were minor and to be expected on new construction. My superintendent (Matt) is so quick to respond and always makes sure anything I come across is taken care of very quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Buying Experience

  • Patrick R.
  • Verified HomeBuyer
  • July 14, 2020
  • Palm Coast, FL

You will receive excellent customer service from both the on-site builder; and the sales team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Still haven’t gotten items fixed.

  • Sarah P.
  • Verified HomeBuyer
  • July 07, 2020
  • Ormond Beach, FL

3 weeks after my 10 day walk through and I’m still trying to get items fixed. Love the home. Sales was great and the construction was done on time.

KB Home responded:
Hi Sarah, thank you for your feedback. We are sorry for any frustration, if you have not already contacted Customer Care regarding these issues you mentioned, please feel free to email us at CustomerRelations@kbhome.com and we will ensure you are contacted. –Brian

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 2

The home is great! The finishing work was less than expected

  • Nancy A.
  • Verified HomeBuyer
  • June 01, 2020
  • Ormond Beach, FL

The quality of the home overall is great! The finishing work (painting, trim work) and overall cleaning was very messy! We did a lot of work on our own to get the place in tip/top shape. As a new build we expected to move in with most everything ready to go. Our KB sales rep was very responsive and understanding.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 3

Terrible workmanship and followup

  • Joseph A.
  • Verified HomeBuyer
  • May 12, 2020
  • Ormond Beach, FL

Many problems with floors, paint, tile, cabinet and more have made what could have been a great buying experience. The home has energy saving devices and insulation that can save a lot over the years but the nagging problems that remain makes me warn people I talk with to look somewhere else. Punch list items will not be taken care of. So if you don't mind getting irritated every day when you look around at all the problems that have been ignored by KB Homes, you might like their townhomes in Ormond Beach. Couple things to think about if you look at their townhomes, the units on the outside ...

KB Home responded:
Hello Joseph, we are sorry for any frustration. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –Nick

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 1

Great Experience

  • Catherine T.
  • Verified HomeBuyer
  • January 15, 2020
  • Ormond Beach, FL

Wonderful experience from sales to the mortgage process and final construction. Everyone at KB was outstanding!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

More negatives than positives. Incomplete. Amateur jobs.

  • Linda H.
  • Verified HomeBuyer
  • January 14, 2020
  • Ormond Beach, FL

It wasn’t anywhere close to the experience we had hoped to get from purchasing our first home as a family. And unfortunately, we can never get that back. You live and you learn.

KB Home responded:
Hi Linda, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -James

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Excellent Service!!

  • Stephanie E.
  • Verified HomeBuyer
  • January 13, 2020
  • Ormond Beach, FL

As a first time home owner, I am extremely happy that i choose KB Homes, from the sales agents to the contractors, I had nothing but the best experience. Will buy again from then in a heartbeat.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Delay in move in was problematic

  • Pauline D.
  • Verified HomeBuyer
  • November 12, 2019
  • Ormond Beach, FL

Delay in move in was problematic

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst.Buying.Experience

  • Kyle R.
  • Verified HomeBuyer
  • November 12, 2019
  • Ormond Beach, FL

There isn’t enough room here to cover everything that didn't come remotely close to meeting expectations. My advice to prospective buyers, do your research and look for options elsewhere.

KB Home responded:
Hi Kyle, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1