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KB Home Reviews in Daytona Beach, FL

What Daytona Beach Homeowners Have to Say About KB Home.

Read all 106 verified reviews from homeowners that built a new home with KB Home in the Daytona Beach area. Daytona Beach homeowners have rated KB Home an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.1 out of 5 stars in Daytona Beach Area

106 Reviews in Daytona Beach Area

Ratings by Category

Overall 4.1

Quality 3.8

Trustworthiness 4.1

Responsiveness 4

KB Home in Daytona Beach Area

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Customer Reviews

Terrible workmanship and followup

  • Joseph A.
  • Verified HomeBuyer
  • May 12, 2020
  • Ormond Beach, FL

Many problems with floors, paint, tile, cabinet and more have made what could have been a great buying experience. The home has energy saving devices and insulation that can save a lot over the years but the nagging problems that remain makes me warn people I talk with to look somewhere else. Punch list items will not be taken care of. So if you don't mind getting irritated every day when you look around at all the problems that have been ignored by KB Homes, you might like their townhomes in Ormond Beach. Couple things to think about if you look at their townhomes, the units on the outside ...

KB Home responded:
Hello Joseph, we are sorry for any frustration. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –Nick

Total Score 2


Quality 1

Trustworthiness 4

Responsiveness 1

Great Experience

  • Catherine T.
  • Verified HomeBuyer
  • January 15, 2020
  • Ormond Beach, FL

Wonderful experience from sales to the mortgage process and final construction. Everyone at KB was outstanding!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

More negatives than positives. Incomplete. Amateur jobs.

  • Linda H.
  • Verified HomeBuyer
  • January 14, 2020
  • Ormond Beach, FL

It wasn’t anywhere close to the experience we had hoped to get from purchasing our first home as a family. And unfortunately, we can never get that back. You live and you learn.

KB Home responded:
Hi Linda, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. -James

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Excellent Service!!

  • Stephanie E.
  • Verified HomeBuyer
  • January 13, 2020
  • Ormond Beach, FL

As a first time home owner, I am extremely happy that i choose KB Homes, from the sales agents to the contractors, I had nothing but the best experience. Will buy again from then in a heartbeat.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Delay in move in was problematic

  • Pauline D.
  • Verified HomeBuyer
  • November 12, 2019
  • Ormond Beach, FL

Delay in move in was problematic

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst.Buying.Experience

  • Kyle R.
  • Verified HomeBuyer
  • November 12, 2019
  • Ormond Beach, FL

There isn’t enough room here to cover everything that didn't come remotely close to meeting expectations. My advice to prospective buyers, do your research and look for options elsewhere.

KB Home responded:
Hi Kyle, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1