KB Home Reviews in Jacksonville St. Augustine, FL
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What Jacksonville St. Augustine Homeowners Have to Say About KB Home.
Read all 553 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Jacksonville-St. Augustine Area
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Customer Reviews
Highly recommend
- Audrey D.
- Verified HomeBuyer
- November 15, 2024
- St Johns, FL
Needed a home with ADA accommodations. With the help of our sales person, designer, superintendent, realtor, and the awesome work crew, we are now in our beautiful new home. Couldn’t ask for better!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love, love, love
- Tracy W.
- Verified HomeBuyer
- October 24, 2024
- Green Cove Springs, FL
We absolutely love our new home! Couldn’t be happier with the builders and their subs. Rick was very responsive and sent updates weekly. We definitely would look at getting another KB, if I ever wanted to move again. Which I don’t.
KB Home responded:
Congratulations on your beautiful new home, Tracy! We're glad to hear that you had a positive experience with Rick and the rest of our team.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Out of State Move
- Danuta P.
- Verified HomeBuyer
- October 23, 2024
- Jacksonville, FL
Michelle met us with her beautiful smile. She listened to our wants and needs and then took us to see the type of home we were looking for. The next day we took the plunge. We felt confident in our decision. The site was beautiful. KB offered options to design the house to our liking. Since we lived out of state Michelle sent us weekly updates on the progress. We eventually met with Dustin who walked us through the construction of the house. Now that we have moved in we couldn’t be happier with the result.
KB Home responded:
Thanks so much for sharing these kind words with Michelle, Dustin, and the rest of the team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Richard and Rob
- Lajuane V.
- Verified HomeBuyer
- October 18, 2024
- Jacksonville, FL
Richard, the superintendent of the KB homes at Panther Creek is a great guy if any issue he gets on it right away. Rob was my real estate agent great personality very patient.
KB Home responded:
We're thrilled to hear that Richard, Rob, and the rest of our team were able to provide such a positive experience for you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional and Knowledgeable
- Brian N.
- Verified HomeBuyer
- October 17, 2024
- Green Cove Springs, FL
Spencer, Rick, and Brandon did a great job getting us in our new home. Spencer listened during the sales process. He only showed us what we wanted to buy. He didn’t show us what he wanted to sell us. Rick and Brandon did a great job making sure the house was 100% move in ready before closing. By the way start to finish was 20 days. Very efficient purchase process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Glad to be home
- Donna N.
- Verified HomeBuyer
- October 16, 2024
- Jacksonville, FL
It was smooth from the choosing to the walk thru.. I’m so glad to be home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very straight forward buying experience
- Susan Zgodava S.
- Verified HomeBuyer
- October 02, 2024
- Jacksonville, FL
Richard has been great since I moved in and kept me informed as the house was being built!
KB Home responded:
Thanks so much for taking the time to share your positive experience with Richard and the rest of our team, Susan!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Easy Process
- John C.
- Verified HomeBuyer
- October 02, 2024
- Jacksonville, FL
We toured a KB Home community and fell in love with the design of the homes and picked the one we liked the best. The approval process was smooth and everyone did a great job keeping tho far moving so that we could close sooner than our original date for the house.
KB Home responded:
We're glad to hear that you had a positive experience working with our team, John!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Thomas & Heather @ Panther Creek
- Thomas S.
- Verified HomeBuyer
- September 12, 2024
- Jacksonville, FL
From the time my husband and I walked through the door to inquire about the possibility of building our home, to the day we closed, everyone involved was not only knowledgeable and professional, but went above and beyond to make the our experience a pleasant one. We especially want to thank Richard. He made sure that the builders did a tremendous job!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Dream Realized
- James G.
- Verified HomeBuyer
- September 08, 2024
- Jacksonville, FL
From December 2023 until July 2024 was the smoothest process we could have asked for. They kept us updated with options and never went a week without an update.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Jodie - Superintendent
- Tammy G.
- Verified HomeBuyer
- August 16, 2024
- Saint Augustine, FL
Great experience. We moved from 3 miles away to this community. Our sales rep and home design rep were great to work with. Our superintendent we spent the most time with was easy to communicate with and adressed all the little details pointed out for fine tuning. I would recommend friends and family for sure.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
had very good experience with Chris
- Sridharan K.
- Verified HomeBuyer
- August 03, 2024
- Jacksonville, FL
Dustin and Chris are great guys and were always on top of things and resolve any issues/ findings
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
great communications and quick response to the issues.
- Haider A.
- Verified HomeBuyer
- July 13, 2024
- St Johns, FL
Smooth and easy process from purchasing, financing, building to closing, very happy and satisfied, thank you all the team for the help and support in this journey!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home went above and beyond throughout the entire process
- Katherine H.
- Verified HomeBuyer
- July 13, 2024
- Green Cove Springs, FL
There are many builders to choose from, however, we found KB Home to provide the most custom options, with the ability to select any lot that will fit your home selection. From sales and site selection to structural and design options, to the construction process and follow through, KB Homes did a superior job. Everyone engaged was professional and they went above and beyond to ensure we were completely satisfied. We are thrilled with our home, thank you KB.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience, love the new house.
- Margaret S.
- Verified HomeBuyer
- July 06, 2024
- Saint Augustine, FL
KB made the experience a pleasure.
KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Margaret!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great work all around from the build team
- Jetmir I.
- Verified HomeBuyer
- May 07, 2024
- St Johns, FL
Happy with the team
KB Home responded:
We're glad to hear that you're so happy with your KB Home experience!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB built our dream home!
- Frank A.
- Verified HomeBuyer
- April 24, 2024
- Jacksonville, FL
Working with our sales advisor Michelle and with our superintendent, Dustin during and post construction made building our house remotely a pleasure. They communicated regularly at each significant phase of construction, provided trustworthy advice, and are still here to address our needs post closing. Couldn’t have gone better. It’s unlikely we will want to move from our dream home, if we did, we would build with KB homes again!
KB Home responded:
Congratulations on your new dream home, Frank! Thanks so much for sharing your experience with us!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Anthony
- Si Tien D.
- Verified HomeBuyer
- April 18, 2024
- Jacksonville, FL
Anthony does a fantastic job doing his tasks.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Moved into Sabal Estates in February
- Mark S.
- Verified HomeBuyer
- April 04, 2024
- Saint Augustine, FL
Our last construction supervisor was outstanding at making sure that we closed on our original date after taking over for another supervisor. Any post move in repairs gave been handled quickly and satisfactory.
KB Home responded:
We're glad to hear that you had such a positive experience working with the team here at KB Home, Mark!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Good
- Gobind S.
- Verified HomeBuyer
- April 03, 2024
- Jacksonville, FL
Very good experience from start to finish. Keep up the good work.
KB Home responded:
Thanks for sharing your KB Home experience with us, Gobind!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Owner
- Eduardo S.
- Verified HomeBuyer
- February 28, 2024
- St Johns, FL
This house exchange our life
KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us, Eduardo!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing Superintendent
- Ashleyvette A.
- Verified HomeBuyer
- January 18, 2024
- St Johns, FL
Stacy was incredible. If there were ever any issues, she took care of them right away! She is so sweet and knows yer stuff! KB is lucky to have her.
KB Home responded:
We appreciate you taking the time to share these kind words with Stacy and the rest of the team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Tyrone B.
- Verified HomeBuyer
- January 16, 2024
- Jacksonville, FL
Great….wonderful….trusting…..honest……professional…….follow up was great. This is more than 5 words to describe the experience.
KB Home responded:
Thank you so much for sharing these kind words, Tyrone! We're glad to hear that you had such a positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very professional team
- Barney O.
- Verified HomeBuyer
- January 11, 2024
- Jacksonville, FL
The whole KB home team is outstanding, from the first day to the last day. Every question asked was answered. We asked for a rush, and they jumped through hoops to get the home to us. It was a pleasure dealing with everyone.
KB Home responded:
We're thrilled to hear that you had such a positive experience with our team, Barney! Thanks for sharing your journey with us.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Justin
- Sharon B.
- Verified HomeBuyer
- January 02, 2024
- Jacksonville, FL
Great experience with Justin and completing any final touch ups. He is so responsive and made sure everything was perfect
KB Home responded:
Thank you so much for taking the time to share these kind words with Justin and the rest of the team here at KB Home, Sharon!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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