KB Home Reviews in Jacksonville St. Augustine, FL
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What Jacksonville St. Augustine Homeowners Have to Say About KB Home.
Read all 561 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Jacksonville-St. Augustine Area
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Customer Reviews
Price Park
- Nageshwar R.
- Verified HomeBuyer
- April 08, 2019
- Jacksonville, FL
It was a good experience buying a home with KB homes. We had few hiccups along the way but those were taken care after sometime.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A pleasant home buying experience! We had few problems and KB employees (Brian, Angie and Rena were so helpful).
- Joseph S.
- Verified HomeBuyer
- January 30, 2019
- St Johns, FL
Great attention to features we wanted in our new home. Two visits to design center to chose and finalize selections. Would buy KB again. They build a good house for the money.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Overall great experience
- Maria M.
- Verified HomeBuyer
- December 20, 2018
- Jacksonville, FL
I’d highly recommend KB Home! Great customer service and the buying process went smooth from start to finish. Very happy with my new home.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New home.
- JOSE D.
- Verified HomeBuyer
- December 19, 2024
- Green Cove Springs, FL
This our second home and our first was with KB Homes. We loved the experience and care we received that we had to buy our second home with KB. They rally treat you like family.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
None
- Inthasone Sone S.
- Verified HomeBuyer
- May 30, 2024
- Jacksonville, FL
Nothing to add at this time
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Bulider Experience
- Warren W.
- Verified HomeBuyer
- April 04, 2024
- St Johns, FL
Our experience with KB has been excellent, the salesperson Nancy was attentive with our real estate agent when she needed to be, KB was very accomodating to us once we were in contract as far as access to the home. Melissa the Project Manager has been very communicative & attentive with addressing issues prior to and after the closing. I recommend this builder everyday.
KB Home responded:
We're thrilled to hear that Nancy, Melissa, and the rest of the team here at KB Home were able to provide such an excellent experience for you!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I love my new home
- David Vincent D.
- Verified HomeBuyer
- December 14, 2023
- Jacksonville, FL
My Superintendent Dustin was absolutely wonderful !! Also, from the time of ground breaking, to closing, was just over 3 months.
KB Home responded:
Thank you for sharing these kind words with Dustin and the rest of the team here at KB Home, David!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB staff
- Katarzyna K.
- Verified HomeBuyer
- November 30, 2023
- Green Cove Springs, FL
Such a pleasant experience. Kerry Abt was helpful, accommodating and informative in the search of the perfect home. Brandon made things top notch and followed through with a gentleman like approach! Great experience and great staff!
KB Home responded:
We're glad to hear that you had such a pleasant experience with Kerry, Brandon, and the rest of the team here at KB Home!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great Experience
- Carolyn L.
- Verified HomeBuyer
- August 16, 2023
- Green Cove Springs, FL
Wonderful experience with Kerry and Brandon while building our home and after the fact. Everyone has been very responsive in getting things taken care of. We love our new home!!
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
I love my KB home
- Anonymous
- Verified HomeBuyer
- August 01, 2023
- Jacksonville, FL
The Process from start to finish was fast.The quality and the value of the house is great.The experience with the builders wasn’t as fast after the walk through; However they started completing the job. New buyers make sure you follow through making sure everything is completed in a timely fashion.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great experience
- Samuel M.
- Verified HomeBuyer
- June 13, 2023
- Jacksonville, FL
Everything good and professional people working there. Recomended 100%
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Can believe we built a new home.
- Aaron C.
- Verified HomeBuyer
- March 15, 2023
- Jacksonville, FL
Ultimately I am just amazed that we got to build a new home for our family and also customize it to meet our budget and needs. While things have not been perfect Mellisa and the teams have been putting in a great effort to get things corrected. Definitely been recommending KB to our friends and family.
KB Home responded:
Congratulations on your new home, Aaron! We're glad to hear that Mellisa and the rest of our team have been able to provide a positive experience for you.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Great home for the price
- Raymond O.
- Verified HomeBuyer
- February 16, 2023
- Middleburg, FL
Overall, we are pleased with the sales, construction and financing. We have an irregular driveway that did not get resolved properly. We were compensated which we do appreciate. The quality of the construction is better than expected. Insulation for the internal walls should be a standard for construction.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Joe had been great to work with and very communicative on the issues ive had.
- Megan K.
- Verified HomeBuyer
- January 24, 2023
- Jacksonville, FL
Ive had a decent amount of issues that were not completed before the closing and the team has been very helpful and communicates and responds quickly to messages.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great experience,wonderful people to work with-always ready to help.
- Rada O.
- Verified HomeBuyer
- January 19, 2023
- Saint Augustine, FL
My experience was really fantastic in every aspect.The crew is really highly professional, very patient, always ready to explain every single detail and help .I give grade 10/10 to Marianna, Adam and Ty.Very kind , polite and trusting people. It was a big pleasure working with them!
KB Home responded:
Thank you so much for taking the time to share these kind words with Marianna, Adam, Ty, and the rest of the KB Home team, Rada!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Happier than I thought I would be!
- Virgina G.
- Verified HomeBuyer
- December 27, 2022
- Saint Augustine, FL
I’m very happy with my new townhome. It’s in a great location and the entire staff was wonderful to work with.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Yolanda
- Yolanda M.
- Verified HomeBuyer
- November 22, 2022
- Jacksonville, FL
First time home owner and the experience with KB homes was excellent. I had a great team working with me.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
KB Homes is the way to go.
- Janet W.
- Verified HomeBuyer
- October 04, 2022
- Jacksonville, FL
My KB homes experience was a great. Carmen & Ilya was an awesome pair to work with. They provided me with weekly updated on the building process. Anytime I called for problems that occurred; they was definity on point on how to resolve & don't stress. I have no regrets for selecting KB homes as my builder.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Highly recommend KB Homes
- Frank B.
- Verified HomeBuyer
- July 23, 2022
- Jacksonville, FL
I have found the entire KB home buying experience to be a pleasant transition from construction to occupy
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Very responsive to follow-up and address any concerns
- Donald M.
- Verified HomeBuyer
- June 28, 2022
- Jacksonville, FL
Very responsive to follow-up and address any concerns
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
The people involved in the construction follow up to details is great
- Arnulfo V.
- Verified HomeBuyer
- April 06, 2022
- Jacksonville, FL
Every person involved in the process from actual signing of the contract to detailed follow ups and updates during the construction process is great. Then the follow ups are done in a very timely manner.:,
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Timelines in going under contract and closing on my home.
- Alexis B.
- Verified HomeBuyer
- November 23, 2021
- Jacksonville, FL
My entire team was helpful in ensuring I was ready to move into my home in a timely manner. From start to finish my questions were answered quickly. The staff was very professional and knowledgeable which increased my level of comfort and trust while working with the KB Home staff/team.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Excellent community and environment to grow a family
- Anonymous
- Verified HomeBuyer
- August 10, 2021
- Jacksonville, FL
Excellent community and environment to grow a family
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
LOVE MY NEW KB Townhome
- Susan M.
- Verified HomeBuyer
- March 02, 2021
- Jacksonville, FL
I can't say enough about my new KB Townhome. It's centrally located, offers a beautiful design aesthetic and thrilled that my equity is growing!! KB staff are excellent, friendly and down to earth.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Long story short, the KBHomes staff were really great on every
- Alexis P.
- Verified HomeBuyer
- November 25, 2020
- Jacksonville, FL
Long story short, the KBHomes staff were really great on every section of the buying purpose.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
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