KB Home Reviews in Jacksonville St. Augustine, FL

This our second home and our first was with KB Homes. We loved the experience and care we received that we had to buy our second home with KB. They rally treat you like family.

Over all everything has been good

SALES REPRESENTATIVE - NAZ is responsive until we completed our sale but KBHOME credits were not given as expected and upon checking lookslike policies were changed after initiated our talk so we thought like KB HOME should have stick to their words regarding the closing credit. LOAN ORIGINATOR - DERRICK is helpful and provides us required details upon checking with him whenever needed. Construction Manager - Always responsive and provides us the updates quickly

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Our reps at KB were all great to work with. They communicated regularly and were all very responsive.

Our experience with KB has been excellent, the salesperson Nancy was attentive with our real estate agent when she needed to be, KB was very accomodating to us once we were in contract as far as access to the home. Melissa the Project Manager has been very communicative & attentive with addressing issues prior to and after the closing. I recommend this builder everyday.

Spending almost half of a million dollar for this 2566 plan house, I found several poor workmanship from bent, crack pre-drywall structural wood to uneven corners of drywall installation. Everything seems built in rapid manner with lack of attention to detail.

Everything was great and Madison was awesome.

My Superintendent Dustin was absolutely wonderful !! Also, from the time of ground breaking, to closing, was just over 3 months.

Such a pleasant experience. Kerry Abt was helpful, accommodating and informative in the search of the perfect home. Brandon made things top notch and followed through with a gentleman like approach! Great experience and great staff!

Wonderful experience with Kerry and Brandon while building our home and after the fact. Everyone has been very responsive in getting things taken care of. We love our new home!!

The Process from start to finish was fast.The quality and the value of the house is great.The experience with the builders wasn’t as fast after the walk through; However they started completing the job. New buyers make sure you follow through making sure everything is completed in a timely fashion.

Everything has been taken cared for in my process of buying this House!

Everything good and professional people working there. Recomended 100%

Overall experience was painless because we paid cash and didn’t go through the process of mortgage application. Although there are issues with new home construction, major or minor, we expect it will be resolved in due time. Some issues were resolved quickly which we appreciate. KB personnel we dealt with, were quick to update, and responded with ease . I commend KB with their professionalism and knowledgeable experience. Thank you, KB Homes!

Brian our sales rep and Rick our super were fantastic. They helped make the home buying experience alot easier and based on their performance I would recommend Kb Homes to Family and friends

KB Homes kept in contact with us throughout the entire build. Considering we lived 3 hours away, we were able to get weekly updates as our home was being built. From sales to design studio to closing on our new home has been a great experience.

Moved into a new house. Loving it. Best part is the warranty. Issue occurs right? But the Superintendents made my life happy. Quick fix of any issues ,,,,not many but amazing customer service by these guys.....(FYI-Sales person is not getting this rating,,dont want to talk about him)

Ultimately I am just amazed that we got to build a new home for our family and also customize it to meet our budget and needs. While things have not been perfect Mellisa and the teams have been putting in a great effort to get things corrected. Definitely been recommending KB to our friends and family.

Overall, we are pleased with the sales, construction and financing. We have an irregular driveway that did not get resolved properly. We were compensated which we do appreciate. The quality of the construction is better than expected. Insulation for the internal walls should be a standard for construction.

Ive had a decent amount of issues that were not completed before the closing and the team has been very helpful and communicates and responds quickly to messages.

My experience was really fantastic in every aspect.The crew is really highly professional, very patient, always ready to explain every single detail and help .I give grade 10/10 to Marianna, Adam and Ty.Very kind , polite and trusting people. It was a big pleasure working with them!

Buying a home is a lot of work, I liked the fact that KB offered a Fannie Mae video explaining all the steps, some of the things that they talked about I had already gone through the process, it would have been more useful if I had none of some of the do's and don'ts. So I suggest when you are ready to purchase your new home to watch this video. Prepare and save for all the expenses that you will have, from you moving , storing, delays etc. Make sure your credit is Good and do our homework. Overall purchasing my home was great and exciting. This was my second time purchasing a home. KB studio was a big plus for me, being able to select and see items going into your home was the best part to me. I was able to design my home just for me inside and out, I didn't have this choice with my first purchase. It seemed like a long process, however if you are prepared and ready to purchase a home KB is a excellent choice. KB got the job done. ... More

Luke made the whole experience pleasant!

I’m very happy with my new townhome. It’s in a great location and the entire staff was wonderful to work with.