KB Home Reviews in Jacksonville St. Augustine, FL

Communication was horrible when it came to updates or just anything in general. I had to ask what was going on or if anything had changed. It got to the point where I took the initiative and checked on my own with the permits, construction, etc. I love my home but the experience could have been a lot better. Not to mention my home was delayed for over 30 days because of the first superintendent leaving and nobody gave notice to the homeowners about it.

Good experience buying a KB Home. Love the house, but sloppy work from contractors. Slow process getting defects fixed.

We were amazed by the time and effort put into helping us make our home our own. The selections are amazing and plentiful. Even with COVID they were able to timely plan with us and provide ample time to get selections down.

I was able to close on my house sooner with the builder being done before the expected date.

Happy with the KB Home. Many unfinished issues that are taking a long time to get done. KB selling rep. was great. The house is very comfortable, the layout is very functional. The neighborhood is very good.

KB Home builds a beautiful home. Because they are not using there normal contractors our home has a lot of issues that still haven't been resolved. In the final phase of our home before we moved in, they didn't take the time to pay attention to the details of completing our home correctly.

Writing reviews is a good thing. But when you move into a new home and things are not right. I'm not a happy home owner. Too many problems in this home and nothing has been done about the problems I'm having. I need someone visit my home to see and understand why I'm not a happy homeowner and should be.

Very satisfied with the superintendent. He is professional, curtesies and very helpful

On-site Project Manager/Superintendent, Jodie, does an outstanding job in responding to any questions or issues. He deserves a 10 star rating and he needs to get some manpower resources on the KB side to help his outstanding efforts.

My experience with KB homes was pleasant.

Best response by construction superintendent.

I like my KB townhome a great deal and find that the building is high quality and the supervisor is extremely helpful as I transition through the buying, moving and living process. I am extremely disappointed in KB home loan who sold the loan within two weeks and the Second lending institution sold the loan again. Two months living here and three banks. It’s outrageous that customers have to go through the inconvenience of chasing banks to pay their mortgage. This needs to be rethought and changed to focus on the Customer/buyer experience and not the money grab that comes with the continuous selling of mortgage loans. I have no idea how many more times this loan will be sold. ... More

Had our up’s and down’s with closing date that kept changing month to month.

Our experience with the design center was very frustrating. We were unable to get all the upgrades we wanted due to cost restrictions. The building manager ( Brian ) was awesome, he was very responsive and helpful for what ever our needs.

I'm very happy with the house however after living there for a month we've got some issues with house. Heating is not working, nails protruding on the carpet and problem with bathroom door

I would definitely recommend going with KB! The whole process went very smoothly from start to finish. When we had a couple of things that needed touched up, they came and took care of it right away. I love my new home!

The overall home-buying experience with the financial portion was awful. Had to send it my documents multiple times and not much communication then to pass us to another lender. Rick with construction has made this process great. He responds to any new issues that we have with the hike of the house. The overall price of the house would of been fine if a fence was added. Fencing needs to be added to the property for it to be perfect

Very knowledgeable and professional

Check everything before you move in walls, floors ceilings and diagram. For the most they were pretty fast to come fix the items that were wrong.

It was pretty good I guess

Overall a good experience in building.

Buying a brand new home is the best feeling anyone can experience. Buying with KB home just makes it better. Great people! Thanks so much

A pretty good experience buying from kb.

Home was delivered as a functional turn key house but lacked attention to detail on many finishing touches.

Just really stay on top of your house being built