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KB Home Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About KB Home.

Read all 561 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.2 out of 5 stars in Jacksonville-St. Augustine Area

561 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4

KB Home in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

KB Homes

  • George S.
  • Verified HomeBuyer
  • January 09, 2020
  • St Augustine, FL

Great job by KB Homes. We’ve built several homes in the past, and this was by far the easiest transaction ever

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home and great location

  • Anonymous
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

Home layout is great and just the right size. Neighborhood is small and quiet. Rob was a fantastic salesman to work with. Extremely helpful in finding funding and working through issues. Logan and Tyler have been great supers to respond to questions and issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great value....

  • James E.
  • Verified HomeBuyer
  • January 07, 2020
  • Saint Augustine, FL

exceptional superintendent....

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy with our KB home

  • Pattie A.
  • Verified HomeBuyer
  • September 17, 2019
  • Saint Augustine, FL

We have been in our KB home for a little over 1 month. So far, we are very happy here.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The quality of the products and the work is excellent.

  • Marcelo L.
  • Verified HomeBuyer
  • July 25, 2019
  • Jacksonville, FL

The quality of the products and the work is excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great Home

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2019
  • Jacksonville, FL

My wife and I are very pleased with our expectations as to what we received. The people that helped us went above and beyond, I really only have great things to say about the people, and that helped us tremendously as this was our first home buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Love Our Cozy New Home!

  • Kandy S.
  • Verified HomeBuyer
  • May 07, 2019
  • Jacksonville, FL

We love the Covington floor plan! The kitchen has tons of cabinets and the island is huge. The combined family/dining/kitchen room is huge, yet very cozy. The master bedroom is cozy yet holds our king bed and three large pieces of furniture with ease. And the master closet is basically the size of a small bedroom. KB landscaped nicely and our driveway holds four cars easily, unlike all the others we looked at. Overall, very pleased!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Feel like I’m really home at last.

  • Johnnie G.
  • Verified HomeBuyer
  • May 07, 2019
  • Jacksonville, FL

So pleased, comfortable & blessed to have our own stand alone home with garage after years of living in army quarters. Nicest, reliable people to work with - we are really home sweet home!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Jason

  • Jason C.
  • Verified HomeBuyer
  • October 16, 2024
  • Jacksonville, FL

Over all everything has been good

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

WE HAD NICE EXPERIENCE WITH BUILDER

  • Prudhvi Raju I.
  • Verified HomeBuyer
  • August 20, 2024
  • St Johns, FL

SALES REPRESENTATIVE - NAZ is responsive until we completed our sale but KBHOME credits were not given as expected and upon checking lookslike policies were changed after initiated our talk so we thought like KB HOME should have stick to their words regarding the closing credit. LOAN ORIGINATOR - DERRICK is helpful and provides us required details upon checking with him whenever needed. Construction Manager - Always responsive and provides us the updates quickly

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • Cepeda R.
  • Verified HomeBuyer
  • January 23, 2024
  • Jacksonville, FL

Everything was great and Madison was awesome.

KB Home responded:
Thank you so much for sharing your awesome experience with Madison and the rest of the KB Home team, Cepeda!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Michelle - Sales

  • Mildred Z.
  • Verified HomeBuyer
  • May 31, 2023
  • Jacksonville, FL

Overall experience was painless because we paid cash and didn’t go through the process of mortgage application. Although there are issues with new home construction, major or minor, we expect it will be resolved in due time. Some issues were resolved quickly which we appreciate. KB personnel we dealt with, were quick to update, and responded with ease . I commend KB with their professionalism and knowledgeable experience. Thank you, KB Homes!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Love our home

  • Kevin N.
  • Verified HomeBuyer
  • April 30, 2023
  • Middleburg, FL

Brian our sales rep and Rick our super were fantastic. They helped make the home buying experience alot easier and based on their performance I would recommend Kb Homes to Family and friends

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Gina & Timothy

  • Timothy H.
  • Verified HomeBuyer
  • April 26, 2023
  • Jacksonville, FL

KB Homes kept in contact with us throughout the entire build. Considering we lived 3 hours away, we were able to get weekly updates as our home was being built. From sales to design studio to closing on our new home has been a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Proud to be with KB!

  • Mohammad I.
  • Verified HomeBuyer
  • April 05, 2023
  • Middleburg, FL

Moved into a new house. Loving it. Best part is the warranty. Issue occurs right? But the Superintendents made my life happy. Quick fix of any issues ,,,,not many but amazing customer service by these guys.....(FYI-Sales person is not getting this rating,,dont want to talk about him)

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Enjoying

  • Sanchina C.
  • Verified HomeBuyer
  • January 12, 2023
  • Jacksonville, FL

Luke made the whole experience pleasant!

KB Home responded:
We're glad to hear that you had a pleasant experience, Sanchina! Luke and the rest of our team appreciate you sharing these kind words with us.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I love my new home!

  • Siarhei C.
  • Verified HomeBuyer
  • June 22, 2022
  • Jacksonville, FL

I love my new home!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Smoothest Home Purchase I Ever Made

  • Stephen S.
  • Verified HomeBuyer
  • June 20, 2022
  • Saint Augustine, FL

From start to finish, this was a stress free experience. The KB Home staff at Orchard Park exceeded my expectations every step of the way. Marianna's constant communication and responsiveness was very much appreciated. I knew exactly what was going on with my new home and the process every day. Likewise, Ty got involved when closing time approached and worked with Marianna to keep me updated on every detail. The final inspection was better than expected with only a very small punch list of incomplete items. Ty had almost all of those completed within one day. I would also be remiss if I ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Very helpful team

  • Jayda D.
  • Verified HomeBuyer
  • May 26, 2022
  • Jacksonville, FL

Great community and they will get your house to your liking

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Understanding of individual needs

  • Luis L.
  • Verified HomeBuyer
  • May 04, 2022
  • Jacksonville, FL

Understanding of individual needs

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

They took care of me

  • Erick A.
  • Verified HomeBuyer
  • February 15, 2022
  • Jacksonville, FL

Home had some issues when we closed but they took care of me fast and fix everything. I am very satisfied with my house and would definitely recommend KB to the people I know.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Beautiful Home!

  • Lindsay J.
  • Verified HomeBuyer
  • January 20, 2022
  • Jacksonville, FL

We absolutely love our new home! It is beautiful and well-built and our new neighborhood is lovely!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Happy new home owners

  • Brandon P.
  • Verified HomeBuyer
  • January 06, 2022
  • Jacksonville, FL

KB is a great home builder and would recommend them to anyone in the market to build. Love the options and how swiftly KBHS (kb’s lender) took care of things for me along the way.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - The staff at KB are wonderful and helped make our home buying

  • Jenna G.
  • Verified HomeBuyer
  • June 15, 2021
  • Jacksonville, FL

The staff at KB are wonderful and helped make our home buying experience awesome!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The house was built in a timely manner and any repairs that were

  • Alexus A.
  • Verified HomeBuyer
  • April 22, 2021
  • Jacksonville, FL

The house was built in a timely manner and any repairs that were needed have been completed in a quick time frame. Everyone was super nice and helpful.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5