KB Home Reviews in Jacksonville St. Augustine, FL

It was pretty good I guess

A pretty good experience buying from kb.

Great experience! Love my new home. KB Home made the home buying experience smooth.

Home has been wonderful. We love the neighborhood and the neighbors.

The individual from KB Homes who sold me the home was great. Always there to help and get answers quickly.

THEY ARE KNOWLEDGEABLE, TRUST WORTHLY. WORK WITH YOU TO GET WHAT YOU WANT AND QUICK TO RESPOND.

KB really needs to do a review of the landscaping subcontractors. Too many weeds in the sod, sod placed with gaps in between. It will eventually grow together, but will take a couple of growing seasons. Each home is elevated, which is good in case of flooding, but leaves a water-logged trench between the homes, after a heavy rain, which takes days to dry out due to sunlight only hitting the areas for a short time due to the zero-lot-line layout of the development. So far, I am very happy with the construction of the house.

Be sure and hire an inspector before signing.

On-site Project Manager/Superintendent, Jodie, does an outstanding job in responding to any questions or issues. He deserves a 10 star rating and he needs to get some manpower resources on the KB side to help his outstanding efforts.

Our experience with the design center was very frustrating. We were unable to get all the upgrades we wanted due to cost restrictions. The building manager ( Brian ) was awesome, he was very responsive and helpful for what ever our needs.

Buying a brand new home is the best feeling anyone can experience. Buying with KB home just makes it better. Great people! Thanks so much

Home was delivered as a functional turn key house but lacked attention to detail on many finishing touches.

This year was affected with raw material delays but the kb team kept us well informed

I really enjoyed buying my first home with Kb. The buying process was weird so to me being remote most of the times. The major problems came with communication. It was times where I’d bring up an issue that myself or my lender needed an answer too and wouldn’t hear back for days. Also upon moving in there was and still is problem such as the appliances in my home that have not been addressed.

They did a good job considering the current challenges of the market. It had some bumps in the way but overall I am happy and feel like I got a great house.

I must say the initial process of working with Derek and Andrea was GREAT. They walk me through and explain everything that I needed to do to make sure I wasaproved.

How the Jonathan one of the Superintendent was helpful and always answering our questions. Always their when something needs to get done. How Demetrious is always trying to work with us with how things are and letting us know if things are getting done and else need to get done.

Great job by the sales department

My new home is great now that it's almost complete. The loan process was inefficient in that I continually had to send the same information to 2 different people working on the same thing. The sales team and design studio staff were top notch and very helpful. The construction manager is stretched out across multiple neighborhoods and has hard time keeping control. Therefore my house was incomplete on closing day and made what is supposed to be a great day, a super stressful day. The quality and value of my new home is great,

Job Super Stacey was great!

I would buy from them again.

Working with the Dan, the Supervisor post closing, he was very communicative and thorough in checking in on my satisfaction with quality of the work and addressing any concerns.

Good customer service. KB were quick to address any issues my wife and I had with the home after moving in.

We were not thrilled with our realtor as the updates were always 2 weeks behind, we didn’t receive our mailbox keys once we closed and then I had to drive out of my way to get them to avoid my power being turned off, and we initially had to change lots from our original pick which put us a month behind. Our superintendent was awesome and really helped with our experience. He always addressed all of our issues and never seemed annoyed with questions or concerns. He kept us up to date throughout the process as well. Overall quality of home was good and I’m happy for the price, I was not thrilled with the tile in the bathroom shower and paint on doors; thankfully we didn’t upgrade our bathrooms and planned to do it in the future. ... More

At first it was not a good experience with the home not being ready when originally advised, however once we moved it and we found we have issues/small imperfections in the home, the Superintended Brian was always available and came to the house to checkout what we needed. He also contacted all parties and made appointments to come fix the small issues. This made the process a bit less stressful as I have been told once you move in, the builder will Forget about you.