KB Home Reviews in Jacksonville St. Augustine, FL

I Had a decent experience. Best part was how consistent the property manager at Carter landing Keri was. She was the best with keeping me informed of progress of the home while it was being built . I didn’t care for how inconsistent the superintendent was. Seemed like he was overwhelmed with his work load. He could use an assistant covering so many communites

My new home is great now that it's almost complete. The loan process was inefficient in that I continually had to send the same information to 2 different people working on the same thing. The sales team and design studio staff were top notch and very helpful. The construction manager is stretched out across multiple neighborhoods and has hard time keeping control. Therefore my house was incomplete on closing day and made what is supposed to be a great day, a super stressful day. The quality and value of my new home is great,

The service is great! Thanks!

We’ve had several issues most of which have been dealt with but the quality of the workmanship was poor lack of communication throughout the process was poor,and I feel we should have gotten some sort of compensation from kb for the inconvenience caused to have the repairs done to our new home…

My home buying experience were very fast. Did not have any waiting to do. So far, I can say that the workmanship and quality is superb.

The staff at KB are wonderful and helped make our home buying experience awesome!!

Job Super Stacey was great!

If wasn't because of pandemic time everything would be on time ,and on the other hand I had the builder inspector helping on everything he could to get my house soon is possible which he accomplish by doing all we needed, Thank You Don

I loved that I was kept up to date with everything and every step. I have always gotten quick responses on any questions I have had.

Completely horrible experience. No one reached out to you when you complain. No matter how respectful and understanding you have been.

Love our home and had a great experience with KB Home purchasing our first home.

The house was rushed at the end, and a lot of things should have been done a lot better. Interior walls have very little strength and the flooring trim work is terrible. the lawn was done poorly and has to be redone.

Good experience buying a KB Home. Love the house, but sloppy work from contractors. Slow process getting defects fixed.

Overall experience was good.

Still waiting on drawer for guest bath. Move date 3/19/2021 2 months still waiting

The builder does not know how to lay down sod .My yard is currently a ankle hazard and can't cut without the lawn mower coming to an abrupt stop in various areas because of uneven areas and holes.

1st, I myself build homes for a living, and I learned a lot from KB about great service! The communities are amazing, especially for the price. The build quality is great for the price point, and much better than other builders in this price range. With every week we become happier with our home and I want to thank KB for selling it to us, especially in this market (2021).

My process was a little complicated to begin with - but with the help of KB homes knowledgeable team - it was all worth it! I'm excited to be in my beautiful, spacious and quality-built home.

Still waiting for things they promised and home isn’t done. Closed two months ago...

The house was built in a timely manner and any repairs that were needed have been completed in a quick time frame. Everyone was super nice and helpful.

The process from beginning to end was smooth considering this is my first home. Each time I had a question it was answered in a timely manner. Thank you KBHOMES.

Home has been wonderful. We love the neighborhood and the neighbors.

Our sales person was great

Dan the construction supervisor was great

Overall thru all the obstacles at times I'm still very happy with my experience.