KB Home Reviews in Jacksonville St. Augustine, FL

So pleased, comfortable & blessed to have our own stand alone home with garage after years of living in army quarters. Nicest, reliable people to work with - we are really home sweet home!!

We are pleasantly surprise that KB Home Builders as a production builder has done such a great job. That the staff overseeing the building of our home was responsive to our questions and comments and made every effort to try accommodate us where they could and if they could not accommodate they explain to us why. The staff at the design studio was accommodating, understanding, and of great help in making the many choices we were faced with. Overall our experience was very positive and we are pleased to have chosen KB Home Builder as our builder. Great Job KB Home Builders we give you 5 Stars.. ... More

Communicate communicate communicate and do no settle.

Our contractor John is very nice and reliable.

Just moved a few weeks ago. Everything as KB. Promised

We were extremely satisfied with the level of professionalism and quality of workmanship we experienced with KB Home. Highly recommend them!

Ask questions even the ones you think are common sense, because when I finally moved in I was shocked that stuff I thought was common and found in almost every apartment was not available. I still haven't unpacked my bathroom because I don't have any where to put my stuff because nobody advised to upgrade to cupboards with drawers. Very frustrating.

It was a good experience buying a home with KB homes. We had few hiccups along the way but those were taken care after sometime.

My wife and I love our new home and the location. Our salesman was wonderful, he took the time to explain everything that would be happening..guesstimating on the timeline of how fast/slow things would happen. He answered all of our questions. Our first walk thru on the house went well and what we found wrong wasn't that bad. The disappointment has been getting the problems taken care of that were pointed out prior to our move in.

Better quality work in some areas

Great attention to features we wanted in our new home. Two visits to design center to chose and finalize selections. Would buy KB again. They build a good house for the money.

At first it was not a good experience with the home not being ready when originally advised, however once we moved it and we found we have issues/small imperfections in the home, the Superintended Brian was always available and came to the house to checkout what we needed. He also contacted all parties and made appointments to come fix the small issues. This made the process a bit less stressful as I have been told once you move in, the builder will Forget about you.

Overall a great experience, however like any builder you will need to make sure you are keeping track of everything that is supposed to be a part of your home and checking progress regularly. Our superintendent was great and always reachable. I would purchase from KB again.

We closed before the certificate of occupation was issued and could not move in until a day after signing. The house has many issues from poor construction to a yard that floods. The poor construction was identified and we were told that it would be fixed. We are now over a month into this process and very little has been fixed and nothing major.

Home wasn’t even finished when we closed (rushed to make their nov. 30th deadline) paint quality is terrible it’s comes off with the slightest scrape, closed almost 2 months ago and still don’t have a screen door, asked for a fence quote 3 times and never got one. And home was filthy after closing, had to ask for it to be cleaned. After talking to neighbors it seems like we’ve all had this same experience so it’s not a 1 time fluke.

Be sure and hire an inspector before signing.

I’d highly recommend KB Home! Great customer service and the buying process went smooth from start to finish. Very happy with my new home.