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KB Home Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About KB Home.

Read all 552 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.2 out of 5 stars in Jacksonville-St. Augustine Area

552 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4

KB Home in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

Quality home for a great price

  • Zachary W.
  • Verified HomeBuyer
  • June 15, 2023
  • Jacksonville, FL

Overall experience has been great. Especially with getting punch list items done. They are done efficiently and effectively.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb homes buying experience

  • Partha M.
  • Verified HomeBuyer
  • June 13, 2023
  • Jacksonville, FL

Good home buying experience overall

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with KB Homes in Jax

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2023
  • Jacksonville, FL

We thoroughly enjoyed our experience building with KB home. We've heard horrid stories about other builders, so we were nervous building new construction. However, the KB crew from sales to construction to financing as been awesome. They really made it a priority to make sure we were happy with our home. Can't expect more than that!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall a great experience

  • Maryjane R.
  • Verified HomeBuyer
  • June 06, 2023
  • Jacksonville, FL

KB Homes is our very first build experience and we really are glad about it. There wasnt a lot of stress or problems and they really do make sure you love your home and you are satisfied and they make sure they fix any mistakes or mishaps. Overall we are very happy we chose to build wirh KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Homes is Amazing!

  • Brett H.
  • Verified HomeBuyer
  • May 31, 2023
  • Jacksonville, FL

The KB Homes Team has been perfect. From the start of the process it was silky smooth. They answered all of my questions from the beginning, with quality answers. It has been great working with them and can not wait to see what the future looks like in my New KB Home! Thank You Chris and Rob for being awesome!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Copperridge

  • Melissa Diane S.
  • Verified HomeBuyer
  • May 23, 2023
  • Jacksonville, FL

Michelle in sales was always helpful and went above and beyond to help. Our project manager Mike was overseeing that everything in the house was to my satisfaction. I love my new house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Super Experience

  • Julio M.
  • Verified HomeBuyer
  • May 09, 2023
  • Middleburg, FL

Continue support with KB and custumer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Melissa/ Brad

  • Arthur S.
  • Verified HomeBuyer
  • April 19, 2023
  • Jacksonville, FL

Both Very helpful and responsive Thumbs up

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jermaine it was amazing

  • Jermaine B.
  • Verified HomeBuyer
  • April 18, 2023
  • Jacksonville, FL

This was a very scary situation buying a home but KBHOMES made it so much easier

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Kendra D.
  • Verified HomeBuyer
  • April 18, 2023
  • Jacksonville, FL

My KB team..Dario, Alex and Joe was awesome! Very knowledgeable, explained the process with each new phase! I was kept updated and informed from contract to move in! Love my new KB home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Building with KB Home was a fantastic experience and I look forward to building another home with them!

  • Jacob A.
  • Verified HomeBuyer
  • April 18, 2023
  • Saint Augustine, FL

Overall great experience and I will be building another home with KB when the time is right!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

SK

  • Hephzi A.
  • Verified HomeBuyer
  • April 04, 2023
  • Jacksonville, FL

Thank you for the quality of build.

KB Home responded:
Thank you so much for sharing your experience with us here at KB Home, Hephzi! We're glad to hear that you're enjoying your new build.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy process

  • Simone H.
  • Verified HomeBuyer
  • March 23, 2023
  • Jacksonville, FL

I am a first time homebuyer and this process was fairly easy compared to other experiences I’ve heard of. The only thing I wish would have been done differently was information provided regarding changes in rates and full disclosure of how to lock in your rate early on. It took a full year for completion. Our construction manager Joe was very helpful through the build process and especially after closing. Any issues or concerns were addressed in a timely manner. He could use some help given there’s a lot of requests and he supervises the entire subdivision. Overall I would recommend to others

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

No problem whatsoever enjoyable experience with KB.

  • Vincent S.
  • Verified HomeBuyer
  • March 21, 2023
  • Jacksonville, FL

Very responsive When it comes to answering questions on functionality of the home

KB Home responded:
Thanks for taking the time to share your positive KB Home experience with our team, Vincent! We're glad to hear that you're so happy with your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I’m happy with my New Build.

  • Roberto M.
  • Verified HomeBuyer
  • March 21, 2023
  • Jacksonville, FL

If you would like a hassle free experience at new home buying and building, this is your builder. Frequent updates during the build process, better material, craftsmanship and the sales representatives are very attentive. The superintendents maintain communication and they attend to buyers questions or concerns. Don’t hesitate call KB homes!!!

KB Home responded:
Wow, thank you so much for your kind words, Roberto! We're so happy to hear that you had a positive experience working with the team here at KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sandra

  • Michael L.
  • Verified HomeBuyer
  • February 02, 2023
  • Jacksonville, FL

Very professional staff! They were great through the whole process.

KB Home responded:
We appreciate your kind words for the KB Home team, Michael! Thank you so much for taking the time to share.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience Overall

  • Anonymous
  • Verified HomeBuyer
  • January 23, 2023
  • Jacksonville, FL

As a whole I had a great great experience buying with KB. The process was clearly laid out up front. Rodregus was attentive as we moved along and he went above and beyond at several points. There were some hiccups with the translation from Design Center selections to final build. Stacy handled build issues with a great attitude and they were addressed promptly.

KB Home responded:
Thank you for taking the time to share your positive KB Home experience with us! Rodregus, Stacy, and our entire team are glad to hear that you had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I love my house

  • Katherine L.
  • Verified HomeBuyer
  • January 17, 2023
  • Jacksonville, FL

My experience in K H is 10 stars. I am delighted with everything from day one to the delivery of my house. Everything has been incredible. A thousand thanks to the entire KH team, especially Zina and the always attentive Stacy. Thank you very much . Muchas Gracias a todos

KB Home responded:
Thank you so much for taking the time to share your home-buying journey with us, Katherine! We're thrilled to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jerry

  • Jerry B.
  • Verified HomeBuyer
  • January 17, 2023
  • Jacksonville, FL

I had some issues on my end but KB got me over these issues

KB Home responded:
Thank you for sharing your experience with our team, Jerry! We're glad to hear that our team was able to assist you throughout your journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Second KB Home

  • Brian P.
  • Verified HomeBuyer
  • January 11, 2023
  • Jacksonville, FL

Rodregus was a terrific part of our purchasing experience. He went above and beyond to ensure my family was able to purchase and move in to our second KB home parallel to the sale of our first KB home. Stacy was a wonderful superintendent to work with. She kept my family and I regularly updated with photos and texts of the progress of our home. She was excellent with addressing issues and questions we had quickly.

KB Home responded:
We appreciate you sharing these kind words for Rodregus and Stacy, Brian! We're thrilled to hear that you're happy with your second KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Christopher C.
  • Verified HomeBuyer
  • January 10, 2023
  • Jacksonville, FL

I highly recommend KB Homes. Our team did a wonderful job. We couldn't be happier with how they responded to questions and explained what was happening at each point in the process.

KB Home responded:
Thank you so much for sharing these kind words, Christopher! We're thrilled to hear that you're happy with your KB Home home-buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Prompt responses all through process.

  • Adam H.
  • Verified HomeBuyer
  • January 04, 2023
  • Jacksonville, FL

Great overall experience, everyone was very helpful.

KB Home responded:
Adam, thank you for your kind words! We're glad to hear our team provided a great experience for you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer first

  • Edgar O.
  • Verified HomeBuyer
  • January 04, 2023
  • Saint Augustine, FL

A great experience from working with Marianna to getting my keys. Good workmanship and quality.

KB Home responded:
We're excited to hear that you're happy with your KB Home experience, Edgar! Marianna and the rest of our team were honored to work with you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Richard(Job Supervisor) Has been fantastic!

  • Alexander B.
  • Verified HomeBuyer
  • January 04, 2023
  • Jacksonville, FL

My experience with KB Homes has been great! The job supervisor has been attentive and has done everything he can to correct any issues we have found throughout the building process and after closing as well. Thank you for giving my family a great house we can call home!

KB Home responded:
Thank you for sharing your great experience with KB Home, Alexander! We're thrilled to hear that Richard and the rest of our team were able to provide your beautiful new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great communication from Mike

  • Daniel R.
  • Verified HomeBuyer
  • December 27, 2022
  • Middleburg, FL

we were off to a shakey start after closing but Mike has worked with us and continues to respond to our concerns. finally our home is becoming the place we were expecting.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5