KB Home Reviews in Jacksonville St. Augustine, FL

The process is slow, however is worth it. Really happy with my new home.

Nice home with great construction crew

KB Homes knows what customer care means and acts upon that meaning from day one with sales, thorough the entire build process until the final closing day and even stays committed to their clients months and years after closing. Applying this approach to their already awesome line up of homes available to build and amazing options to add to them makes this an out of this world home buying experience. You will walk from the KB options studio into your actual new home feeling empowered and educated but most importantly feeling 100% IMPORTANT!

Working with KB Homes team was amazing

Quality, Warranties and service by far the best.

I was pleased with the outcome

KB home did a great job

This builder is very responsive!! There were challenges with materials due to the pandemic, but KB was with us every step of the way!!!

We had a great experience with everyone from sales until delivery. Weekly communication with photos to update us of progress was reassuring. Our house was delivered as promised on time, even during the pandemic! Will definitely recommend KB Home to family and friends! Thank you!!

Had a great home buying experience with KB.

Keeps you up to date on the progress of your home and always respond to phone calls.

My House is perfect these people are very good at communicating and they made me feel like family

Excellent place at good value.

I will say this from my title you can tell my experience was great with the individual departments above. However from the building process and dealing with the building superintendent that was my less desirable experience. KB needs to perform an overall of their building superintendent department and provide proper training. Building superintendents are suppose to be project managers and should be able tell customers exactly what’s going on with their home during the process. It took my house 11 1/2 months to be completed and that time included the closing date being pushed back 2 times. I understand COVID slowed things down but as a buyer things could’ve been handled better. And let’s be clear I was not one of those customers that was hard to deal with. I actually was very accommodating until my limit had been reached. I wish I could included individual names but the departments above from my title thank so much for everything and I wish each of you the best in the future. ... More

Jason our salesman was incredibly helpful, kept us informed throughout the whole process, not one question that we asked was ever not answered. If we needed something he would make some calls and get us the information we needed. Joe was also amazing. He kept us informed throughout the whole building process, step by step. Stayed on tip of any issues that came up and made sure the quality of our house was perfect. Man of his word as he quickly responded to any detail that needed touch up even after the closing. True assets to KB Homes and would highly recommend KB Homes Sandler Lakes to everyone!! The process was flawless, extremely happy homeowners. Thank you. ... More

Title says it all in a nut shell. We know it's not a mansion but My rep Peter M. always kept us in the loop every week. Ty the construction manager followed up with us and while we are dealing with little things due to vendors they are always on top of it. They fixed small issues super fast and we feel like family with these two. TY does what it take to make sure your home is what you expect. Design center was great they listened to our wants and we didn't feel pressured. This is a vacation home for us so we weren't going crazy with fancy upgrades but did do the main ones and Stepfanie was awesome listening and giving us options. ... More

Joe was fantastic to work with, top notch

Have built new homes with other developers past 10 years. Kb far exceeds all others in all aspects but mostly in communication. materials & workmanship. Would not hesitate to build again or recommend to new nuyers.

Builders will inform you as every steps that are taken.

Everything is excellent! God bless America!

Overall we are very happy with our home.

Our sales consultant was amazing A pleasure to work with!

great experience for new home buyer. building a house with KB was so simple and amazing. we love it

I had an overall good experience with KB. All of the issues I had with my house after I moved were fixed in a timely manner.

Overall good experience and positive