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KB Home Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About KB Home.

Read all 556 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.2 out of 5 stars in Jacksonville-St. Augustine Area

556 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4

KB Home in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

The construction process.

  • Karen M.
  • Verified HomeBuyer
  • January 12, 2022
  • Jacksonville, FL

The process is slow, however is worth it. Really happy with my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Nice home with great construction crew

  • Sharon A.
  • Verified HomeBuyer
  • January 04, 2022
  • Jacksonville, FL

Nice home with great construction crew

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We thought the home options experience was the most fun and interactive time we had during our build!

  • John F.
  • Verified HomeBuyer
  • December 21, 2021
  • Saint Augustine, FL

KB Homes knows what customer care means and acts upon that meaning from day one with sales, thorough the entire build process until the final closing day and even stays committed to their clients months and years after closing. Applying this approach to their already awesome line up of homes available to build and amazing options to add to them makes this an out of this world home buying experience. You will walk from the KB options studio into your actual new home feeling empowered and educated but most importantly feeling 100% IMPORTANT!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

the work and the team

  • Leidy J.
  • Verified HomeBuyer
  • December 02, 2021
  • Jacksonville, FL

Working with KB Homes team was amazing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Profetionals

  • Miguel M.
  • Verified HomeBuyer
  • November 25, 2021
  • Jacksonville, FL

Quality, Warranties and service by far the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I was pleased with the outcome

  • John M.
  • Verified HomeBuyer
  • November 17, 2021
  • Jacksonville, FL

I was pleased with the outcome

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB home did a great job

  • Carlos T.
  • Verified HomeBuyer
  • November 16, 2021
  • Jacksonville, FL

KB home did a great job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The relationship and communication

  • Antwan G.
  • Verified HomeBuyer
  • October 26, 2021
  • Jacksonville, FL

This builder is very responsive!! There were challenges with materials due to the pandemic, but KB was with us every step of the way!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We had a great experience with everyone from sales until delivery.

  • Anonymous
  • Verified HomeBuyer
  • October 26, 2021
  • Jacksonville, FL

We had a great experience with everyone from sales until delivery. Weekly communication with photos to update us of progress was reassuring. Our house was delivered as promised on time, even during the pandemic! Will definitely recommend KB Home to family and friends! Thank you!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Had a great home buying experience with KB.

  • Jeremiah W.
  • Verified HomeBuyer
  • October 26, 2021
  • Jacksonville, FL

Had a great home buying experience with KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Keeps you up to date on the progress of your home and always

  • Byron W.
  • Verified HomeBuyer
  • October 26, 2021
  • Jacksonville, FL

Keeps you up to date on the progress of your home and always respond to phone calls.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is The Best

  • Malik F.
  • Verified HomeBuyer
  • October 19, 2021
  • Jacksonville, FL

My House is perfect these people are very good at communicating and they made me feel like family

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism

  • Simon G.
  • Verified HomeBuyer
  • October 13, 2021
  • Jacksonville, FL

Excellent place at good value.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loan Officer/Sales Agent/Customer Service- Great Service

  • Keyanna M.
  • Verified HomeBuyer
  • September 30, 2021
  • Jacksonville, FL

I will say this from my title you can tell my experience was great with the individual departments above. However from the building process and dealing with the building superintendent that was my less desirable experience. KB needs to perform an overall of their building superintendent department and provide proper training. Building superintendents are suppose to be project managers and should be able tell customers exactly what’s going on with their home during the process. It took my house 11 1/2 months to be completed and that time included the closing date being pushed back 2 times. I ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Super Satisfied Customer!! Recommend to all!!

  • Marilyn V.
  • Verified HomeBuyer
  • September 16, 2021
  • Jacksonville, FL

Jason our salesman was incredibly helpful, kept us informed throughout the whole process, not one question that we asked was ever not answered. If we needed something he would make some calls and get us the information we needed. Joe was also amazing. He kept us informed throughout the whole building process, step by step. Stayed on tip of any issues that came up and made sure the quality of our house was perfect. Man of his word as he quickly responded to any detail that needed touch up even after the closing. True assets to KB Homes and would highly recommend KB Homes Sandler Lakes to ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It's not a million dollar mansion but they treat you like it is

  • Kevin M.
  • Verified HomeBuyer
  • September 14, 2021
  • Saint Augustine, FL

Title says it all in a nut shell. We know it's not a mansion but My rep Peter M. always kept us in the loop every week. Ty the construction manager followed up with us and while we are dealing with little things due to vendors they are always on top of it. They fixed small issues super fast and we feel like family with these two. TY does what it take to make sure your home is what you expect. Design center was great they listened to our wants and we didn't feel pressured. This is a vacation home for us so we weren't going crazy with fancy upgrades but did do the main ones and Stepfanie was ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Joe the contractor

  • Frank Y.
  • Verified HomeBuyer
  • July 21, 2021
  • Jacksonville, FL

Joe was fantastic to work with, top notch

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent communication from all parties during entire building process.

  • Joseph M.
  • Verified HomeBuyer
  • July 20, 2021
  • Jacksonville, FL

Have built new homes with other developers past 10 years. Kb far exceeds all others in all aspects but mostly in communication. materials & workmanship. Would not hesitate to build again or recommend to new nuyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Builders will inform you as every steps that are taken.

  • Shantell E.
  • Verified HomeBuyer
  • July 20, 2021
  • Jacksonville, FL

Builders will inform you as every steps that are taken.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent!

  • Viktor K.
  • Verified HomeBuyer
  • July 20, 2021
  • Jacksonville, FL

Everything is excellent! God bless America!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall we are very happy with our home.

  • Denis D.
  • Verified HomeBuyer
  • July 15, 2021
  • Saint Augustine, FL

Overall we are very happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Our sales consultant was amazingA pleasure to work with!

  • James T.
  • Verified HomeBuyer
  • July 14, 2021
  • Jacksonville, FL

Our sales consultant was amazing A pleasure to work with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - great experience for new home buyer.

  • Kevin D.
  • Verified HomeBuyer
  • June 23, 2021
  • Jacksonville, FL

great experience for new home buyer. building a house with KB was so simple and amazing. we love it

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I had an overall good experience with KB.

  • Timothy H.
  • Verified HomeBuyer
  • June 22, 2021
  • St Johns, FL

I had an overall good experience with KB. All of the issues I had with my house after I moved were fixed in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall good experience and positive

  • Anonymous
  • Verified HomeBuyer
  • June 22, 2021
  • St Johns, FL

Overall good experience and positive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5