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KB Home Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About KB Home.

Read all 553 verified reviews from homeowners that built a new home with KB Home in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated KB Home an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.2 out of 5 stars in Jacksonville-St. Augustine Area

553 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.2

Value 4.2

Responsiveness 4

KB Home in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

Great experience!

  • Theodore C.
  • Verified HomeBuyer
  • February 22, 2020
  • Jacksonville, FL

From David our salesman to Amy at the design center back to Joe our supervisor for the build, we could not be happier! Matt also helped out when Joe was not there. This is the 3rd house we have had built and by far the best experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best ever!

  • Richard K.
  • Verified HomeBuyer
  • February 18, 2020
  • Saint Augustine, FL

Fadell is the best property manager I have seen in 30 years!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

10

  • Gefrexender B.
  • Verified HomeBuyer
  • February 04, 2020
  • Jacksonville, FL

the company pretty gives a gift as welcome to a new home anything just remember the company.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home Delivers Optimum Home Buying Experience!

  • Thomas M.
  • Verified HomeBuyer
  • February 04, 2020
  • St Augustine, FL

The sales representative, Trish, kicked off the process with a helpful, thorough, and professional approach with our ultimate happiness and satisfaction as her primary goals. Andre, the building superintendent, made certain that each step in the building process was completed to our satisfaction. The KB Home vendor partners were obviously vetted to ensure that they met the high standards of KB Home. Post move-in, Trish has checked in on a regular basis. Andre has been incredibly attentive and helpful in fixing every little "irregularity" that we have brought to his attention. It's been a ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing home great experience

  • Kevin R.
  • Verified HomeBuyer
  • January 18, 2020
  • Jacksonville, FL

Had a great experience buying and building our home with kb at logan pointe in jacksonville

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Michelle A.
  • Verified HomeBuyer
  • January 15, 2020
  • Jacksonville, FL

The home building process was fun, timely, and professional. Any questions I had along the way were answered quickly and confidently. Any initial repairs were also handled in a timely and friendly way as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home meets all expectations on our new Dream Home!

  • Rebecca W.
  • Verified HomeBuyer
  • January 15, 2020
  • Jacksonville, FL

KB Home was wonderful to work with in all areas of the buying experience. From starting with our wonderful sales person, Lucy, to the Design Center with Kristina (so much fun picking from all of the beautiful options) to working with our fantastic Superintendent, Justin! Everyone made sure all of our expectations were met and we were completely happy with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding

  • Jacob K.
  • Verified HomeBuyer
  • January 15, 2020
  • Jacksonville, FL

I’m very much Pls wth the work KBHOMES put into making my dream come alive again for home ownership.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service and Customer service

  • John R.
  • Verified HomeBuyer
  • January 14, 2020
  • Jacksonville, FL

Nothing bad to say about my experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great job

  • Gerald M.
  • Verified HomeBuyer
  • January 14, 2020
  • Saint Augustine, FL

Wonderful home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Excellent

  • Hieu N.
  • Verified HomeBuyer
  • January 14, 2020
  • Jacksonville, FL

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Jerry E.
  • Verified HomeBuyer
  • January 14, 2020
  • Jacksonville, FL

The entire team was very helpful in securing the home as well as the home loan and insurance. Sales staff was very informative, the builder answered all my questions and whenever there was anything that needed attention, it was takes care of in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great Choice

  • Cecilia O.
  • Verified HomeBuyer
  • January 14, 2020
  • St Augustine, FL

The team at KB Home are well trained and easy to interact with. Always willing to assist or office guidance with any questions asked of them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with the finished product.

  • Tiffany C.
  • Verified HomeBuyer
  • January 14, 2020
  • St Augustine, FL

All work was expedited in a timely fashion, anything I needed after the sale was fixed with the Help of Will in Castine Cove.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great

  • Alexander S.
  • Verified HomeBuyer
  • January 14, 2020
  • St Augustine, FL

Great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fidel made everything right!!!

  • Marcia K.
  • Verified HomeBuyer
  • January 13, 2020
  • Saint Augustine, FL

The KB superintendent Fidel was great! He was super responsive and took care of any issues very quickly. I would buy another KB home again as long as I could have Fidel as my point of contact!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding experience!

  • Zeleste S.
  • Verified HomeBuyer
  • January 09, 2020
  • Saint Augustine, FL

My husband and I are first time homeowners and the entire process from start to finish was seamless and a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Friendly staff that has responded quickly to almost all of my

  • Andrew C.
  • Verified HomeBuyer
  • January 08, 2020
  • Saint Augustine, FL

Friendly staff that has responded quickly to almost all of my questions/concerns

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great service and knowledgeable friendly team that worked excellent

  • Brian P.
  • Verified HomeBuyer
  • January 08, 2020
  • Jacksonville, FL

Great service and knowledgeable friendly team that worked excellent in tandem to provide great customer service and get the home done!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The whole process was pretty easy.

  • Stacey M.
  • Verified HomeBuyer
  • January 07, 2020
  • St Johns, FL

The whole process was pretty easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Brian helped out a lot during the building process

  • Tyler P.
  • Verified HomeBuyer
  • January 07, 2020
  • St Johns, FL

Brian helped out a lot during the building process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We Love our KB Home

  • Theodore M.
  • Verified HomeBuyer
  • January 07, 2020
  • Jacksonville, FL

From the beginning of the process of sitting down with the KB salesman to picking out the items we wanted in our home to the building, financing and finally moving in the process went smoothly. KB's finance Department was very helpful and friendly and professional, it was a pleasure working with them. The construction crew gave me weekly updates and actually where able to move up our closing date due to our needs and still were able to meet expectations of a nicely built home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy to be home

  • Alyssa M.
  • Verified HomeBuyer
  • January 07, 2020
  • St Johns, FL

So happy everything was on time and just happy to be in our forever home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Well-built home with all the options one could want.

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2019
  • Jacksonville, FL

Well-built home with all the options one could want. Very happy with the way it turned out.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Truly satisfied

  • Zach D.
  • Verified HomeBuyer
  • December 04, 2019
  • St Augustine, FL

The whole process from sales (Bobby - awesome) to fixing stuff after moving in (Andre - fantastic) was pretty seamless. Everyone has been helpful and quick to respond when we’ve had a question or issue.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5