KB Home Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About KB Home.

Read all 326 verified reviews from homeowners that built a new home with KB Home in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Lakeland-Winter Haven Area

326 Reviews in Lakeland-Winter Haven Area

Star Rating Breakdown

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.4

Value 4.5

Responsiveness 4.3

KB Home in Lakeland-Winter Haven Area

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Customer Reviews

The lack of communication and honesty on the entire process. Not a good experience, lots of minor issues with home that the builder refused to fix.

Richard J.
Verified HomeBuyer
March 09, 2021
Davenport, FL

Very bad experience with KB home, not a recommended builder.

KB Home responded:
Hi Richard, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Nick

Total Score 1

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

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