KB Home Reviews in Lakeland Winter Haven, FL

Everything is fine good experience

Very good purchase experience except KB loan.

We don’t have anything that we want to write

The people and the product were exceptional.

Excellent sales person, the construction supervisor excellent person

Very happy with all the management and attention of the staff of each of those who work in KB from the saleswoman and maintenance staff As the guarantee staff all very friendly and attentive

my sales person Alan was great. His boss Rita was great as well. I'm very happy with the house.

KB Home is the Industry Leader and it shows!!!! You will love your new home!!!

KB Homes at Lake Lucerne are great!

Very Responsive very organized and responsible

My experience overall was great with a few hiccups here and there. John, Camille,Joe and Glauciene are a pleasure to deal with.

Excellent service Erick and Debbie were excellent always there to help.

The translation to becoming a first time homeowner was amazing mainly because of KB Homes entire team from sales to construction was extremely helpful and responsive to all my questions or concerns.

Everything great had a great expiwrence

Some issues but they were solved, still waiting for some new request that kerlyn is trying to solve

Love everyone I dealt with in the company

Helpful and we love it.

I have purchase home before but have not been treated as well as the KB Homes employees. Starting with the sale representative Cliff who guided me through the process of home buying. Hector who took the time from his busy scheduled to show me step by step of the construction process all the way and even now when I have questions or concern. Wilfredo very helpful and willing to help me with any issues with my new home. Alex very concern about the homeowner satisfaction and always followed up with any homeowners' issues and assured me that it will be taken care by repairing or replacing anything that I find wrong with my new home. The above-mentioned KB employees went beyond and above to make sure I was satisfied with my new home. They all deserve recognition for their professionalism and concern for homeowners' satisfaction. ... More

It was a great experience to purchase at KB home.

Johnny in construction went above and beyond to address all of my concerns I am impressed with the customer service he gives and got things done. Mary in sales realtor awesome answer all my questions very professional and knowledgeable. Camila in showroom expertly guide me through all upgrades. My experience was great with all throughout

GREAT!!!! GOOD ATTENTION AND EXCELENT WORK!

I am tremendously satisfied with the experience of having bought a house in Mirabella, from KB Homes. The experience in the purchase process, guided by Sergio Mogollón, was essential to decide on the house. After buying, the attention was even better. The after-sales service offered by Kerlyn Marcelino is unmatched. Kerlyn makes you feel like part of a family. He shares his personal cell phone with you and lets you know that he will be there to solve any question or problem 24 hours a day, 7 days a week. If he cannot answer you, he will let you know by SMS and will call you back to resolve any concerns. I am satisfied, not only for the house, but for the excellent service of its representatives, Sergio and Kerlyn especially. ... More

Mr Alex is a good guy to work with. He goes beyond to make sure you are taken care of and his word is bond. He never lets you down. Thank you KB

Going with KB Homes as my builders was the best choice i could've made. I was very satisfied and extremely happy with the end results. The team i had was the best, they my first time home purchase worthwhile

Only had minor issues: Eric and Isabeau were very efficient in acting upon any issues promptly. Debbie has been fabulous from start to finish in every way she can. Isabeau made a personal visit to connect with us regarding warranty. She went above and beyond to be sure we received customer satisfaction. Eric was phenomenal in addressing any issues, specific needs and with follow-up on questions or concerns and making sure things were done correctly. All three of them are pleasant, personable, professional and get the job done in an efficient manner.