KB Home Reviews in Lakeland Winter Haven, FL

Great experience from the 1st day to the last.

Customer service Felt like I had to keep quiet and allow the process to happen was told that I need to relax and take it easy and then I shouldn’t have to fight so hard for the things I want that things aren’t going to be perfect but I do feel things can be close to perfect or at least some kind of compromise I also feel unheard and put in my place by Desh A top management position should be able to comfort the homeowner during the purchase felt like I was pushed to the side told no and asked if that was all I should’ve been told something nicer or I should’ve felt like someone was looking into my concerns I feel some people need to act more like a boss due to their insecurity with themselves being A bully to others to feel stronger I hope that he learns that he doesn’t have to push people around to be a boss you can still hug embrace and inspire people and And still be a powerful boss ... More

very grateful to all the team that attended us

They are great , informative , they listen to what you want and care about you

Even though our process was much longer than normal due to COVID and furloughs, our sales team was amazing at checking in weekly (especially during the period I was out of work). KB canceled our contract but honored the prices when I went back to work. Not something they had to do, and it showed me they cared about us. Throughout the process everyone was prompt at responding to questions or any issues we may have had. I couldn’t imagine doing this process without the great people at KB.

The people I work with were very professional, specially George.

We had the best experience with kB The process was really ease and fast George the construction guy was always available for any questions We are really happy in this house Thanks you all great job

I was kept up to date on the process and the house was worth the wait

our house is incredible, the community is very beautiful, an excellent place to live as a family

the kb home builder is very good.

I wanted to share and thank KB homes and especially the builders for the hard work they put together to accomplish our new Dream House in Lake Lucerne that we are very proud of it. As a first-time homeowner moving from Puerto Rico. I purchased the build to contract home while being deployed in California. And made it so much easy and simple. Especially when the pandemic started in April everything was done virtual including the showroom. The builder’s project manager was very professional, amazing and, would go out of his way to assist us through the pre-construction virtual meeting with our expectations, floor plan design, building process of permits, weekly updates, pics during all stages, always kept us informed throughout the full construction. We also really enjoyed our final walkthrough inspection with the Builder they were very thorough interior, exteriors the quality and detailed was awesome. I would highly recommend KB Homes and the builders to anyone who wants to buy a new home. Job well done!! ... More

Very pleased with all the process.

Thankful to have my house built by KB Homes

The build from the ground up concept as well as the design center make the company stand out.

Excellent !! I would buy again with KB Home. The first quality treatment of both the sales staff and the construction team. They always answer my concerns.

The home is super energy efficient and very well built. I know because I sold lumber and building materials for over 40 years. I also built several homes in Pennsylvania and know that KB homes are built with extra care and quality.

The overall experience was good but the loan process was an ordeal due to covid reasons

Everyone was very helpful. We did not feel rushed

Very happy with my overall experience with KB home. Definitely would recommend KB homes to new potential homebuyers.

I love my home

The whole experience was excellent. You have an outstanding crew working for you from Rod, Ed and everyone else. I would recommend your company to everyone. We really feel like everyone went out of their way to make us feel comfortable. Each and every person we dealt with was professional and an expert at what they're doing. Thanks for the great experience KBi

Excelente

We did our research on builders in Central Florida and couldn't be more please with our selection of KB Home. They aren't the cheapest, but we fell like we got what you paid for. This is our forever home and we wanted to ensure we were picking a builder that we could feel comfortable with the quality of the workmanship. After move in, they've been quick to come address small issues that have creeped up (stuck door, paint and caulk touch-ups, etc). Very pleased after 6 weeks in.

My experience with KB Homes was great. My kids and I are very happy with our home! As a single parent, the whole experience was convenient. From sales to design studio, I felt informed on my options; then home insurance had an affordable and easy option straight through a company partner that communicated to the in financing directly. Everything was made simple for the busy life we lead. Our sales representative kept us informed on the progress of our home with text messages and pictures regularly, and our construction manager was easy to work with and kept us informed on all progress.

They helped me a lot and they have a great team. Excellent service