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KB Home Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About KB Home.

Read all 296 verified reviews from homeowners that built a new home with KB Home in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Lakeland-Winter Haven Area

296 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.4

Value 4.5

Responsiveness 4.4

KB Home in Lakeland-Winter Haven Area

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Customer Reviews

KB Home - We lived out of state when we purchased and built our home.

  • John M.
  • Verified HomeBuyer
  • August 10, 2021
  • Davenport, FL

We lived out of state when we purchased and built our home. The process was surprisingly easy and problem free. We appreciated the weekly updates from Ray, Jacquelyn and Rita. In the end KB delivered a beautiful home to us

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This has been a great house buying experience!

  • Joseph Y.
  • Verified HomeBuyer
  • August 10, 2021
  • Davenport, FL

This has been a great house buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - All the team has responded our question and requests very fast

  • Jose H.
  • Verified HomeBuyer
  • August 03, 2021
  • Davenport, FL

All the team has responded our question and requests very fast and resolved all our concerns

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My new home

  • Hector A.
  • Verified HomeBuyer
  • July 26, 2021
  • Winter Haven, FL

Overall I had a good experience with all the personal and the same house in other places is very expensive so I had a great deal!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I’m so verry happy with my new house

  • Mariella G.
  • Verified HomeBuyer
  • July 20, 2021
  • Davenport, FL

I’m so verry happy with my new house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was wander full

  • Gerardo L.
  • Verified HomeBuyer
  • July 13, 2021
  • Winter Haven, FL

It was wander full

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

TRUSTED BUILDER

  • Keith B.
  • Verified HomeBuyer
  • June 30, 2021
  • Lakeland, FL

BEST BUILDER from start to finish!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - From the experience of pocking the house, then to Studio from

  • Alexandra Q.
  • Verified HomeBuyer
  • June 15, 2021
  • Winter Haven, FL

From the experience of pocking the house, then to Studio from the process to closing everyone was so amazing and helpful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service

  • Amanda K.
  • Verified HomeBuyer
  • June 10, 2021
  • Lakeland, FL

George and Isabeau have been great since day one of purchasing this home. They go above and beyond what's asked of them, and just overall great folks. This company is lucky to have great associates like them!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This has been a wonderful experience from beginning to end, I

  • Little P.
  • Verified HomeBuyer
  • May 18, 2021
  • Lakeland, FL

This has been a wonderful experience from beginning to end, I worked with a great team and I’m very satisfied with the home. I have no complaints! I would do it again!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - An Excelente buying process experience

  • Mariely C.
  • Verified HomeBuyer
  • May 06, 2021
  • Davenport, FL

An Excelente buying process experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All around service!

  • Bryan V.
  • Verified HomeBuyer
  • April 28, 2021
  • Davenport, FL

We love our home and KB did a fantastic job. From our sales consultant to all the way of closing it was a great journey.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Team Members Make the Difference

  • Joshua H.
  • Verified HomeBuyer
  • April 22, 2021
  • Winter Haven, FL

Debbie is an excellent sales rep that obviously cares about the purchasers. Ed also goes above and beyond when your home is being built.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I am very pleased with my decision to go with KB home after looking

  • Canasie M.
  • Verified HomeBuyer
  • April 17, 2021
  • Lakeland, FL

I am very pleased with my decision to go with KB home after looking at 5 different builders!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great.

  • Branden K.
  • Verified HomeBuyer
  • April 16, 2021
  • Davenport, FL

Great. Everything was good but the financing department

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience from the 1st day to the last.

  • Julio F.
  • Verified HomeBuyer
  • April 16, 2021
  • Davenport, FL

Great experience from the 1st day to the last.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service

  • Michael K.
  • Verified HomeBuyer
  • April 15, 2021
  • Davenport, FL

Customer service Felt like I had to keep quiet and allow the process to happen was told that I need to relax and take it easy and then I shouldn’t have to fight so hard for the things I want that things aren’t going to be perfect but I do feel things can be close to perfect or at least some kind of compromise I also feel unheard and put in my place by Desh A top management position should be able to comfort the homeowner during the purchase felt like I was pushed to the side told no and asked if that was all I should’ve been told something nicer or I should’ve felt like someone was looking ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - very grateful to all the team that attended us

  • Deismer G.
  • Verified HomeBuyer
  • April 12, 2021
  • Davenport, FL

very grateful to all the team that attended us

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The people involved

  • Mark R.
  • Verified HomeBuyer
  • April 07, 2021
  • Davenport, FL

They are great , informative , they listen to what you want and care about you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great People, Great Experience

  • Christopher G.
  • Verified HomeBuyer
  • March 09, 2021
  • Davenport, FL

Even though our process was much longer than normal due to COVID and furloughs, our sales team was amazing at checking in weekly (especially during the period I was out of work). KB canceled our contract but honored the prices when I went back to work. Not something they had to do, and it showed me they cared about us. Throughout the process everyone was prompt at responding to questions or any issues we may have had. I couldn’t imagine doing this process without the great people at KB.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The people I work with were very professional, specially George.

  • Edward C.
  • Verified HomeBuyer
  • March 09, 2021
  • Lakeland, FL

The people I work with were very professional, specially George.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We had the best experience with kB The process was really ease

  • Onel R.
  • Verified HomeBuyer
  • March 03, 2021
  • Lakeland, FL

We had the best experience with kB The process was really ease and fast George the construction guy was always available for any questions We are really happy in this house Thanks you all great job

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I was kept up to date on the process and the house was worth

  • David E.
  • Verified HomeBuyer
  • January 26, 2021
  • Winter Haven, FL

I was kept up to date on the process and the house was worth the wait

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful experience

  • Juan C.
  • Verified HomeBuyer
  • January 26, 2021
  • Winter Haven, FL

our house is incredible, the community is very beautiful, an excellent place to live as a family

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - the kb home builder is very good.

  • Jose C.
  • Verified HomeBuyer
  • January 19, 2021
  • Winter Haven, FL

the kb home builder is very good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5