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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 369 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

369 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.4

Value 4.4

Responsiveness 4.4

KB Home in Orlando Area

View Homes

Customer Reviews

Timely Response to Issues

  • Rosemarie R.
  • Verified HomeBuyer
  • May 28, 2021
  • Clermont, FL

During construction and prior to construction the salesman responded with any issues or questions I had. After closing KB personnel were responsive and any problem was handled in a timely manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Experience with KBHomes excelent loved the house

  • Elizabeth R.
  • Verified HomeBuyer
  • January 19, 2021
  • Kissimmee, FL

Experience with KBHomes excelent loved the house

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Karen make you feel you are literally part of her family.

  • Angel N.
  • Verified HomeBuyer
  • December 01, 2020
  • Clermont, FL

Karen make you feel you are literally part of her family. Her knowledge and personal treatment made the while process the difference. Be ready for the underwriting process, is not an easygoing.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - kB homes is really good, outstanding customer service with sales

  • Scott M.
  • Verified HomeBuyer
  • November 17, 2020
  • Mascotte, FL

kB homes is really good, outstanding customer service with sales and the builder

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thank you DAndre

  • Michael M.
  • Verified HomeBuyer
  • April 21, 2020
  • Orlando, FL

After I moved in there has been a few issues that has to yet be resolved but are on hold due to COVID 19. DeAndre has been great taking care os everything. Tom did a good job as well.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall, We had a great experience

  • Mary D.
  • Verified HomeBuyer
  • January 24, 2020
  • Saint Cloud, FL

Overall, the staff was very helpful and did a great job specially the construction manager and his name is John. John is very responsive with our house concerns. Rita & Maricela did a great job as well. Please always thank them for being a good source of KB. Overall, It was very nice to have a good staff and ensuring that you live in a comfortable place.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Jose A.
  • Verified HomeBuyer
  • January 22, 2020
  • Clermont, FL

May new home is great.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great buying experience!

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Mascotte, FL

Great buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Satisfied with the service

  • Johanny C.
  • Verified HomeBuyer
  • January 07, 2020
  • Clermont, FL

Overall satisfied. There are a couple things that need attention. Working on it as we speak . Hopefully by the end of this week all will be taken care of. Everyone is very cooperative . Easy access to representatives. Kudos to Karen for always answering my calls and resolving concerns .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Some contract problems

  • Mark L.
  • Verified HomeBuyer
  • December 18, 2019
  • Clermont, FL

Some contract problems

KB Home responded:
Hi Mark, thanks for the feedback. If we can help with anything, let us know at CustomerRelations@kbhome.com. –James

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

We love our KB Home

  • Daniel M.
  • Verified HomeBuyer
  • November 25, 2019
  • Clermont, FL

Thus far we are very happy with our purchase. Great neighborhood, great house , and the few minor issues we've found have been addressed with urgency. Our only complaint would be in some materials used, particularly the quality of grass used. Overall, moving into a KB home seems to have been the best choice for us!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Jose C.
  • Verified HomeBuyer
  • September 10, 2019
  • Saint Cloud, FL

Is always a great experience to see the construction process since the beginning.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Delivered as promised

  • Gustavo L.
  • Verified HomeBuyer
  • May 17, 2019
  • Windermere, FL

The hole experience was fantastic, starting with the visit to the different home options and sizes, the lotes and the clubhouse. The design center is the best we have visited and the staff attitude is amazing. They finished the home a month earlier and everything was as promised.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Everything has been good but I have been waiting for my grass to get replaced because the one they put down is dry

  • Barbara M.
  • Verified HomeBuyer
  • January 10, 2019
  • Orlando, FL

Pleasant experience so far

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Very good

  • Nivaldo N.
  • Verified HomeBuyer
  • January 08, 2019
  • Winter Garden, FL

Everything was excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great customer service with good workmanship

  • Jonathan Y.
  • Verified HomeBuyer
  • December 28, 2018
  • Winter Garden, FL

Fantastic and responsive customer service that goes above and beyond which provides quality value for our home and peace of mind.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy purchase

  • Reid Salvo W.
  • Verified HomeBuyer
  • November 15, 2024
  • Clermont, FL

We built a house in Sanctuary and the home experience so far has been great. Builders always will be there for you. So happy I choose this community.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Una experiencia agradable recomendado para todos

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2023
  • Clermont, FL

La ubicación de esta casa fue genial,

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Excellent service.

  • Romel S.
  • Verified HomeBuyer
  • June 06, 2023
  • Saint Cloud, FL

They are professional people, they know their job, excellent customer service and after sales service, I am very grateful for the support they gave us, especially Rodolfo and Kyle. Thank you so much,,

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good home buying experience

  • Dimitry Vigny P.
  • Verified HomeBuyer
  • April 28, 2023
  • Clermont, FL

KB home will give you the flexibility to customize your home for your needs. Most of the other builders are cookie cutter options.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality and value

  • Michael M.
  • Verified HomeBuyer
  • August 25, 2022
  • Saint Cloud, FL

Happy! Happy! Happy happy

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Easy process to start our new Home with excelente support!

  • Victor C.
  • Verified HomeBuyer
  • December 29, 2021
  • Saint Cloud, FL

Easy process to start our new Home with excelente support!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

KB Home - Communication was a little lack luster.

  • Nikita J.
  • Verified HomeBuyer
  • July 13, 2021
  • Groveland, FL

Communication was a little lack luster. Cracks in kitchen grout and moved in to a house already infested with ants and crickets.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Solid home, however process at times feels rushed.

  • Anonymous
  • Verified HomeBuyer
  • March 04, 2021
  • Clermont, FL

Solid home, however process at times feels rushed. Overall happy with experience

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Smooth process and constant communication with the team.

  • Ian R.
  • Verified HomeBuyer
  • March 26, 2020
  • Kissimmee, FL

Smooth process and constant communication with the team.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5