KB Home Reviews in Orlando, FL

Solid home, however process at times feels rushed. Overall happy with experience

Smooth process and constant communication with the team.

We just settled and moved in so the experience is a new beginning - new townhome, in a new town, etc . and so far the support from KB has been helpful in this transition.

There were some areas in the house that needed attention. They were taken care of by construction manger right away. Overall good experience.

Good attention, materials, and quality in general.

Very accurate on home delivery.

Great House. I like it so far

The customer service from the sales center, design studio and all the way to the contractor in our house buying experience were very helpful and attentive. They all have been there to help and explain anything we ask for. Cant complain about the experience and service provided.

Bryan did a good job and always available when we need help with something.

Purchasing and construction department and personnel were exceptional. However, the person handling the warranty side---is totally unprofessional. If I known that this person --Carlos-- handled our warranty I would have never bought from KB homes. I have said let me have someone else handle any warranty issue---but so far I have not received any response.

Very good communication with customers

I’d like for the rooms to be bigger .

I am still waiting for some issues to be solved.

The team is very professional and easy to get in touch

I love my new KB home but the responsiveness to issues that should have been resolved is horrible. Please continue to work on customer service after the house is sold.

Great company and rgreat costumer service from sales man.

Working with Alex to buy my home was such a pleasurable and enjoyable experience. working with Sam was also a pleasurable and enjoyable experience.

I loved the way in which Kb Home involved us in the entire construction process of the house, from time to time we had contact with Mr. Pet in charge of the construction of our house and we obtained weekly photos where we could see the evolution of this entire process, My husband and I were in New York but they always made us feel very close. Happy for having chosen Kb Home to build our house.

If you're looking for these qualities: a well built home in a quiet neighborhood with nice neighbors you will find these at KB homes

We were so happy about everything but the finance process. A delay resulted in us having to pay for mortgage insurance; due to our floors being back ordered. Also, our lot price made our closing cost of our home, higher than our home is even worth.

Mike and Rita did a great job of keeping me informed and handling small issues.

Great neighborhood! Jim the property manager is amazing. Still have a few kinks to work out.

great customer service whenever I call!!

The follow up during the construction was great!

I definitely see the value but for the times that we are in I felt that KBs standard feature aren’t enough. They almost force you to upgrade everything to have a updated home, which is unfair in my opinion as this is a new home. And not to mention all of the upgrades you are now making will make it harder for your house to appraise. I wish they went through the standard features before signing your contract. But at the end of it, we do love our home despite the disappointments through the process