KB Home Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About KB Home.
Read all 379 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Orlando Area
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Customer Reviews
Una experiencia agradable recomendado para todos
- Anonymous
- Verified HomeBuyer
- September 19, 2023
- Clermont, FL
La ubicación de esta casa fue genial,
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Excellent service.
- Romel S.
- Verified HomeBuyer
- June 06, 2023
- Saint Cloud, FL
They are professional people, they know their job, excellent customer service and after sales service, I am very grateful for the support they gave us, especially Rodolfo and Kyle. Thank you so much,,
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Good home buying experience
- Dimitry Vigny P.
- Verified HomeBuyer
- April 28, 2023
- Clermont, FL
KB home will give you the flexibility to customize your home for your needs. Most of the other builders are cookie cutter options.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Quality and value
- Michael M.
- Verified HomeBuyer
- August 25, 2022
- Saint Cloud, FL
Happy! Happy! Happy happy
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Easy process to start our new Home with excelente support!
- Victor C.
- Verified HomeBuyer
- December 29, 2021
- Saint Cloud, FL
Easy process to start our new Home with excelente support!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
KB Home - Communication was a little lack luster.
- Nikita J.
- Verified HomeBuyer
- July 13, 2021
- Groveland, FL
Communication was a little lack luster. Cracks in kitchen grout and moved in to a house already infested with ants and crickets.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Solid home, however process at times feels rushed.
- Anonymous
- Verified HomeBuyer
- March 04, 2021
- Clermont, FL
Solid home, however process at times feels rushed. Overall happy with experience
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Smooth process and constant communication with the team.
- Ian R.
- Verified HomeBuyer
- March 26, 2020
- Kissimmee, FL
Smooth process and constant communication with the team.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
NEW BEGINNING
- John H.
- Verified HomeBuyer
- January 14, 2020
- Windermere, FL
We just settled and moved in so the experience is a new beginning - new townhome, in a new town, etc . and so far the support from KB has been helpful in this transition.
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - There were some areas in the house that needed attention.
- Anonymous
- Verified HomeBuyer
- September 18, 2019
- Mascotte, FL
There were some areas in the house that needed attention. They were taken care of by construction manger right away. Overall good experience.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Good purchasing experience
- Windermere L.
- Verified HomeBuyer
- September 17, 2019
- Windermere, FL
Good attention, materials, and quality in general.
Total Score 5
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
We loved their floor plans, I will recommend KB homes.
- Carlos L.
- Verified HomeBuyer
- August 13, 2019
- Windermere, FL
Very accurate on home delivery.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Great House.
- Javier E.
- Verified HomeBuyer
- July 20, 2019
- Windermere, FL
Great House. I like it so far
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Great Customer Service and Support Team
- Anonymous
- Verified HomeBuyer
- April 16, 2019
- Orlando, FL
The customer service from the sales center, design studio and all the way to the contractor in our house buying experience were very helpful and attentive. They all have been there to help and explain anything we ask for. Cant complain about the experience and service provided.
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Bryan did a good job and always available when we need help with
- Charly C.
- Verified HomeBuyer
- March 16, 2021
- Groveland, FL
Bryan did a good job and always available when we need help with something.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Gramercy Farms
- Richard S.
- Verified HomeBuyer
- July 14, 2022
- Saint Cloud, FL
Purchasing and construction department and personnel were exceptional. However, the person handling the warranty side---is totally unprofessional. If I known that this person --Carlos-- handled our warranty I would have never bought from KB homes. I have said let me have someone else handle any warranty issue---but so far I have not received any response.
Total Score 5
Quality 5
Trustworthiness 3
Value 5
Responsiveness 3
Communication and call every week
- Jorge D.
- Verified HomeBuyer
- September 16, 2021
- Apopka, FL
Very good communication with customers
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - I’d like for the rooms to be bigger .
- David F.
- Verified HomeBuyer
- May 26, 2021
- Saint Cloud, FL
I’d like for the rooms to be bigger .
Total Score 5
Quality 3
Trustworthiness 5
Value 3
Responsiveness 5
Waiitng
- Sandra D.
- Verified HomeBuyer
- January 11, 2023
- Clermont, FL
I am still waiting for some issues to be solved.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
The finance department was amazing, always kept me on the loop, great communication and fast responding
- Luking M.
- Verified HomeBuyer
- April 12, 2022
- Saint Cloud, FL
The team is very professional and easy to get in touch
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Love my new home
- Ineka R.
- Verified HomeBuyer
- April 19, 2023
- Clermont, FL
I love my new KB home but the responsiveness to issues that should have been resolved is horrible. Please continue to work on customer service after the house is sold.
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
KB Home - Great company and rgreat costumer service from sales man.
- Max V.
- Verified HomeBuyer
- December 23, 2021
- Saint Cloud, FL
Great company and rgreat costumer service from sales man.
Total Score 5
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
l9ve my home
- Heather H.
- Verified HomeBuyer
- January 14, 2019
- Orlando, FL
Working with Alex to buy my home was such a pleasurable and enjoyable experience. working with Sam was also a pleasurable and enjoyable experience.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Good Experience
- Mildred G.
- Verified HomeBuyer
- January 10, 2023
- Clermont, FL
I loved the way in which Kb Home involved us in the entire construction process of the house, from time to time we had contact with Mr. Pet in charge of the construction of our house and we obtained weekly photos where we could see the evolution of this entire process, My husband and I were in New York but they always made us feel very close. Happy for having chosen Kb Home to build our house.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - If you're looking for these qualities: a well built home in a
- Charles E.
- Verified HomeBuyer
- February 09, 2021
- Clermont, FL
If you're looking for these qualities: a well built home in a quiet neighborhood with nice neighbors you will find these at KB homes
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
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