KB Home Reviews in Orlando, FL

Overall experience was great.

From first meeting Jacquelyn, our sales expert to the builders, Ray ...and Warranty expert Kerlyn..I can say that KB Homes has impressed me and my family astronomically!! These individuals pride themselves in their professions and it shows. they represent KB Homes well!! Our home is amazingly beautiful and suited for our taste. We are extremely blessed and happy. Thank you for making our dreams come true!!

The salesperson we dealt with was not forthcoming about the true price of the home or the options we would be getting in the home. Our concerns were not addressed properly until we reached out to higher management on our own as our sales agent would not do it. Once we tried to be made whole and expressed the concern to her manager, there was nothing done about it and we were made to feel like it was our fault and we were stuck. Outside of the sales agent and her boss that we dealt with, everyone else was great. Especially the project manager/builder. He took all of our concerns seriously and if there was nothing that could be done, he took the time to explain why. He was great! ... More

The sales staff and builder were both attentive and knowledgeable

The treatment you get when you get in contact with KBHS is excellent and very helpful all the way from initial to closing and moving in the house they go beyond of what you expect from a seller and they stay in contact to let you feel very comfortable in doing business with KBHS

We had a great buying and building experience with KB! We highly recommend them!

Very polite always willing to help

Karen make you feel you are literally part of her family. Her knowledge and personal treatment made the while process the difference. Be ready for the underwriting process, is not an easygoing.

Great job, excellent House, 100% recommended

kB homes is really good, outstanding customer service with sales and the builder

Very helpful and responsive team.

During the building process, everyone was communicating and making things happen to get us into our home. There were few bumps, but nothing major. 2 months after we moved in communication went down the drain and my “POC” stopped replying to my messages for issues that were going on with my irrigation system. Then we get a package from KB about our warranty, and guess what, our irrigation system’s warranty expired over a month ago, which we didn’t know until after the fact. That’s when everything made sense as to why my KB rep stopped replying to my messages concerning the issue. Now I have to go find someone to fix my irrigation system. Take away from this, make sure they turn on the sprinkler system during your inspection so you can see that they work before you close on the house. ... More

Excellent job in all the camps

The attention and service are excellent.

The support from all the staff through the whole process, i will recommends KB to others even others members of my family are planning to buy a KB home house too. My wife and I, we have very happy and please with our home. thank you all at KB

Camille is awesome and very friendly. She always answered my questions. I give her 100 %

Everyone from sales team, design center team, to builder provided us with great service. Friendly, helpful, and very accommodating. Would highly recommend KB to friends & family.

Mr Jim and Mr Rivera was awesome with us!

I recommended 100%.

Great Houses!!

My Experience With KB home lived up to my expectations, the sales person all the way down to the Construction supervisor were a Pleasure to work with. I would recommend KB home builders to all I Family and Friends,

Everyone was a great help

After choosing to go with KB Home to build my very first home, I must say that this experience could have been better. The property looked good until my family and I moved in. There were a few inconveniences inside the home that had to be fixed. Plus all the midges or blind mosquitoes that were inhabiting the house when we moved in. And don’t get me started on the untreated pond behind the house. I believe that a little more due diligence could have been placed into the workmanship of the house and the area around it specifically that pond. Overall the experience was “ok,” definitely not great. This experience actually made me rethink ever building a house. I don’t see myself recommending KB Home to any of my friends, family or anyone to be honest. ... More

I purchased the model home and was quite pleased with the workmanship. The materials are of high quality and the style is classic.

Outstanding customer service. Excellent service, we need something and they show up at the time they promise.