KB Home Reviews in Orlando, FL

We were so happy about everything but the finance process. A delay resulted in us having to pay for mortgage insurance; due to our floors being back ordered. Also, our lot price made our closing cost of our home, higher than our home is even worth.

Mike and Rita did a great job of keeping me informed and handling small issues.

Great neighborhood! Jim the property manager is amazing. Still have a few kinks to work out.

great customer service whenever I call!!

The follow up during the construction was great!

I definitely see the value but for the times that we are in I felt that KBs standard feature aren’t enough. They almost force you to upgrade everything to have a updated home, which is unfair in my opinion as this is a new home. And not to mention all of the upgrades you are now making will make it harder for your house to appraise. I wish they went through the standard features before signing your contract. But at the end of it, we do love our home despite the disappointments through the process

Camille is awesome and very friendly. She always answered my questions. I give her 100 %

did a good job

We were looking forward to moving into something that was just ours and KB made that happen.

Fantastic experience during the purchasing phase and the project engineer primary point of contact is excellent in assisting to take care of any concerns or questions during the walk-thru and move in periods. However, there have been a few items that have needed attention post-move in but the process for resolution is smooth and prompt. There are a few concerns about quality in materials used especially the interior paint which may require additional expense to repaint with a product that can be wiped down without exposing the underlying drywall. I would like to have seen a bit more space allocated to the extra bedrooms for my particular floor plan, even if it means making the great room/living room a bit smaller. Getting requests processed through the current KB Home contracted Home Owners Association (HOA) has been a more of a challenge than it should be. Overall I would recommend buying a KB Home in this community. ... More

Rita from Sales was great as was Mike from the construction team. However the mortgage team was not great and the warranty guys just stink. But bottom line, headaches aside we love our new home.

This was an overall great experience. Dahlia was absolutely fantastic! The entire staff that I worked with, Mike the builder and Camille were so responsive and helpful. I always felt comfortable speaking with them and always trusted their views. Great experience.

Be prepared for patience. the process was long but worth it.

I purchased the model home and was quite pleased with the workmanship. The materials are of high quality and the style is classic.

Actually I was not such a good experience because the seller did not place what I had asked for and never put it on. At no time did he contact me, for which I do not recommend it, as for the staff my house was not ready until the same day of closing, due to lack of communication

KB does build with some quality materials like the ZIP system and the flexible water piping. However, most builders include 9foot ceilings as standard and walk in showers as standard but KB does not. Walk through was not handled as well as it could have been and the home wasn’t ready to close despite numerous reminders of outstanding items but had no choice but to close on closing date.

Overall a good experience with KB!

The experience was good at the beginning of the process,but it seemed there was a hurry to get it closed by the end of January. There was a chip on a tile of the floor and the back sliding glass door doesn't lock properly.

I am happy about my purchase, however felt for a first time buyer it could have went better

My experience with the KB home buying process was good. There were some issues: delays with material, communication and site construction manager. I believe some these issues could have been avoided with better communication. How ever in the end response some of the issues are currently being addressed.

The sales rep, studio staff and construction manager were extremely helpful and patient.

it was a good experience

Very polite always willing to help

During the building process, everyone was communicating and making things happen to get us into our home. There were few bumps, but nothing major. 2 months after we moved in communication went down the drain and my “POC” stopped replying to my messages for issues that were going on with my irrigation system. Then we get a package from KB about our warranty, and guess what, our irrigation system’s warranty expired over a month ago, which we didn’t know until after the fact. That’s when everything made sense as to why my KB rep stopped replying to my messages concerning the issue. Now I have to go find someone to fix my irrigation system. Take away from this, make sure they turn on the sprinkler system during your inspection so you can see that they work before you close on the house. ... More

Hello, Just wanted to say how much we love and appreciate our home. It’s everything we have dreamed of and more. There’s a few call outs that I have. 1st being our plumbing had multiple issues the first month when we moved in. We had a blockage in the pipes which created 2 leaks. Thankfully it was fixed with no charge. 2nd we had issues with our sliding door. Thank fully it was replaced but the fact that we had a new home we figured those issues shouldn’t occur since the home and materials are brand new. 3rd : The wood under our island has come OFF!!! We love to maintain and clean our home Atleast 2-3 times a week and we noticed with sweeping and mopping our kitchen floor the wood underneath our island was poorly installed and yet to be fixed since it has happened before our 30 day mark. Overall I appreciate everything but I believe it’s in my nature to make sure I give an honest review so the next customer doesn’t have any issues. ... More