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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 415 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

415 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

KB Home in Orlando Area

View Homes

Customer Reviews

Excellent experience

  • Anonymous
  • Verified HomeBuyer
  • August 25, 2020
  • Apopka, FL

Excellent quality materials and build. Good options for finishes. Exceptional staff and customer service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was fabulous

  • Anthony B.
  • Verified HomeBuyer
  • July 28, 2020
  • Apopka, FL

Everyone was awesome, very helpful and very trustworthy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - 5 star rating

  • Fatemah B.
  • Verified HomeBuyer
  • July 21, 2020
  • Kissimmee, FL

5 star rating

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Experience!

  • Wesley A.
  • Verified HomeBuyer
  • July 21, 2020
  • Clermont, FL

The KB team and builder have been pleasant to work with. Karen & Ray have been very attentive and helpful, which we have appreciated. Only somewhat difficult part was the home loan side/department.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home Purchase Experience

  • Anonymous
  • Verified HomeBuyer
  • July 21, 2020
  • Clermont, FL

Our home purchase experience was flawless from start to finish. Our family relocated from WI to FL and we worked through our home purchase remotely from WI. Big shout out to Karen and Charles for ensuring that we were kept informed on our house progress and providing the extra level of comfort while we were 1200 miles away!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excelent feedback, excellent seller, always with the correct information, thanks for your help guys

  • Jesus G.
  • Verified HomeBuyer
  • July 21, 2020
  • Clermont, FL

100% recommended, very attentive and willing to help and advise, the seller behaved excellent at all times and the detakkes of the house are perfect

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • Nike R.
  • Verified HomeBuyer
  • July 21, 2020
  • Mascotte, FL

I can’t complain

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience

  • Stephen C.
  • Verified HomeBuyer
  • July 14, 2020
  • Apopka, FL

The communication and quality of work that went into our house was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Nice house i loved

  • Ramon T.
  • Verified HomeBuyer
  • June 30, 2020
  • Saint Cloud, FL

Nice house i loved

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our Home But

  • Luis B.
  • Verified HomeBuyer
  • June 09, 2020
  • Saint Cloud, FL

Hello, Just wanted to say how much we love and appreciate our home. It’s everything we have dreamed of and more. There’s a few call outs that I have. 1st being our plumbing had multiple issues the first month when we moved in. We had a blockage in the pipes which created 2 leaks. Thankfully it was fixed with no charge. 2nd we had issues with our sliding door. Thank fully it was replaced but the fact that we had a new home we figured those issues shouldn’t occur since the home and materials are brand new. 3rd : The wood under our island has come OFF!!! We love to maintain and clean our ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Superb Home Builder

  • Christopher G.
  • Verified HomeBuyer
  • May 26, 2020
  • Mascotte, FL

The team here is just simply amazing. There was no pressure. They answered a million and one questions. This was my first time buying a home and they couldn't have made it a less painless process. The sales rep Tracy is fantastic and the builder superintendent Bryan is just the best there is.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home

  • Saul R.
  • Verified HomeBuyer
  • May 12, 2020
  • Saint Cloud, FL

Im very happy completing my dream with the help of the Staff, Thanks you Guys all of you did a great work like a Team

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Third time buyer - worst experience

  • Anonymous
  • Verified HomeBuyer
  • May 12, 2020
  • Clermont, FL

Disappointed with KB home - I get discriminators against and not valued as a third time home buyer.

KB Home responded:
Hello, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Brian

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Thank you DAndre

  • Michael M.
  • Verified HomeBuyer
  • April 21, 2020
  • Orlando, FL

After I moved in there has been a few issues that has to yet be resolved but are on hold due to COVID 19. DeAndre has been great taking care os everything. Tom did a good job as well.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Fred M.
  • Verified HomeBuyer
  • April 08, 2020
  • Apopka, FL

The whole buying experience was great, from day one to the last day, even after we moved in.I really recomend this company.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Smooth process and constant communication with the team.

  • Ian R.
  • Verified HomeBuyer
  • March 26, 2020
  • Kissimmee, FL

Smooth process and constant communication with the team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Gregory C.
  • Verified HomeBuyer
  • March 25, 2020
  • Clermont, FL

Everyone we've dealt with at KB has been excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy customers

  • Lauren F.
  • Verified HomeBuyer
  • March 18, 2020
  • Apopka, FL

The ONLY part of the process we didn’t care for was the experience with the KB HomeLoans team

KB Home responded:
Hi, Lauren, we will be sure to pass your feedback over to KBHS Home Loans management. If you have any questions about your home, please feel free to contact us at CustomerRelations@kbhome.com. Best wishes. -- James

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good.

  • Tyler D.
  • Verified HomeBuyer
  • March 17, 2020
  • Apopka, FL

Good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Buying a KB house was a great experience!

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Mascotte, FL

Buying a KB house was a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

SATISFY CUSTOMER

  • Hipolito D.
  • Verified HomeBuyer
  • March 10, 2020
  • Saint Cloud, FL

KB has the best staff of workers in every department, starting for the sales office, loan officers, construction Superintendent, design center, Ms. Rivera..... I have no words to describe the pride every body put to excel

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my KB home!!

  • Nancy C.
  • Verified HomeBuyer
  • March 10, 2020
  • Apopka, FL

This is my 28th home due to father's military career, early marriage and college, etc. My new KB home is BY-FAR my best all-around experience of all of my previous homes. From the sales office to the design center, to the construction supervisors and tradesmen, everyone has gone far beyond expectation to accommodate my questions and preferences. I would give KB and their representatives 10 stars each if I could.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best relationship built

  • Sheila G.
  • Verified HomeBuyer
  • March 07, 2020
  • Clermont, FL

KB homes has the best team for honesty and kindness. My experience was a 10 from the first day. I have enjoyed my home very much. Any and all issues with construction to final walk through were handled with timeliness communication and quality check in place to make sure that I was satisfied. I would highly recommend this builder. We built a great relationship from the start and it is ongoing now past my closing. Love my home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experience from start to end....very helpful, except for mortgage rep

  • Gyan S.
  • Verified HomeBuyer
  • February 19, 2020
  • Orlando, FL

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Truthful KB Homes

  • Ausberto T.
  • Verified HomeBuyer
  • February 19, 2020
  • Saint Cloud, FL

Homes are excellent and they stand behind there product. They have an excellent group of professional that will help you with all your questions and processes of you home. We are extremely happy with our purchase. If we had to do it again it would certainly be a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5