KB Home Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About KB Home.
Read all 415 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Orlando Area
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Customer Reviews
Overall, We had a great experience
- Mary D.
- Verified HomeBuyer
- January 24, 2020
- Saint Cloud, FL
Overall, the staff was very helpful and did a great job specially the construction manager and his name is John. John is very responsive with our house concerns. Rita & Maricela did a great job as well. Please always thank them for being a good source of KB. Overall, It was very nice to have a good staff and ensuring that you live in a comfortable place.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Good
- Jose A.
- Verified HomeBuyer
- January 22, 2020
- Clermont, FL
May new home is great.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great buying experience!
- Anonymous
- Verified HomeBuyer
- January 21, 2020
- Mascotte, FL
Great buying experience!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good houseAnd buldier
- Anonymous
- Verified HomeBuyer
- January 21, 2020
- Saint Cloud, FL
Good house And buldier
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great people!
- Brian M.
- Verified HomeBuyer
- January 21, 2020
- Saint Cloud, FL
Very easy to work wth
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Experience
- Naiomi P.
- Verified HomeBuyer
- January 17, 2020
- Saint Cloud, FL
Actually I was not such a good experience because the seller did not place what I had asked for and never put it on. At no time did he contact me, for which I do not recommend it, as for the staff my house was not ready until the same day of closing, due to lack of communication
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Amazing
- Jesus F.
- Verified HomeBuyer
- January 15, 2020
- Clermont, FL
This has been one of the best experiences buying a property, I think the quality of the people is incredible, each one is dedicated to their work, from the beginning to the end each one was aware of their work, I thought it was an incredible company and I I repeat again a dream come true for me and my family thanks to you, the only thing I need and believe me that I will try is to work in this wonderful company, thanks Kb Home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Value is not worth for the price paid
- Anonymous
- Verified HomeBuyer
- January 14, 2020
- Kissimmee, FL
Value is not worth for the price paid
KB Home responded:
Hello, it sounds like you’re frustrated, we’d really like to help. Feel free to email us at CustomerRealtions@kbhome.com. -Nick
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Good customer service
- Miguel V.
- Verified HomeBuyer
- January 14, 2020
- Saint Cloud, FL
Almost perfect and the best customer service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Overall ok experience.
- Jessica A.
- Verified HomeBuyer
- January 14, 2020
- Kissimmee, FL
Overall ok experience. There are a lot things I wished would have been different but the process did turn out better than expected at the end.
KB Home responded:
Hey Jessica, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. –James
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Construcción supervisor
- Alvaro Z.
- Verified HomeBuyer
- January 14, 2020
- Clermont, FL
Excellent customer service.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
NEW BEGINNING
- John H.
- Verified HomeBuyer
- January 14, 2020
- Windermere, FL
We just settled and moved in so the experience is a new beginning - new townhome, in a new town, etc . and so far the support from KB has been helpful in this transition.
Total Score 5
Quality 5
Trustworthiness 4
Responsiveness 5
KB Home - Great builder
- Christopher E.
- Verified HomeBuyer
- January 14, 2020
- Saint Cloud, FL
Great builder
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome Customer Service
- Ivan R.
- Verified HomeBuyer
- January 14, 2020
- Kissimmee, FL
Customer Service is fabulous. Issues were brought up to KB and response was immediate. Thanks and keep up the great work.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great bang for your buck
- Rafael B.
- Verified HomeBuyer
- January 08, 2020
- Mascotte, FL
Definitely would purchase another/next home with KB. Will recommend to friends and family!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Amazing Experience
- Alissa R.
- Verified HomeBuyer
- January 07, 2020
- Apopka, FL
My husband and I got our first house this holiday season- and it’s been the best experience. Carol, Bobby, and Mark are some of the most genuine and productive people I have ever met! Working with them To get our house exactly how we want it has been such a blessing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great sales and financing, end product is sub par
- Daniel M.
- Verified HomeBuyer
- January 07, 2020
- Clermont, FL
The ability to get the site approved, financing approved, selection of floor plans, etc. was excellent. The home, however, was rushed and the finish work is terrible. Damaged door, drywall tape visible all over the place, caulk lines look like they were done by a drunk, silicon cracking around sinks within a month. Responses to repairs are excruciatingly slow. 2 months to get a medicine cabinet installed that should've been there prior to closing. Worker sent for drywall repair made a mess and the repairs were horrible. Next guy did well to fix his predecessors work but then used the wrong ...
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 1
KB Home - Great company and employ
- Jonathan C.
- Verified HomeBuyer
- January 07, 2020
- Kissimmee, FL
Great company and employ
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
We love our home
- Neptune T.
- Verified HomeBuyer
- January 07, 2020
- Apopka, FL
We really have nothing but good things to say about KB Home. The experience was great minimal issues and the staff Carol/Bobby/Mark we awesome. They are really great people to work with.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home sweet home
- Ruben A.
- Verified HomeBuyer
- January 07, 2020
- Saint Cloud, FL
I am just so happy with the product and staff. With what they have delivered, I am happy to call this my home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Satisfied with the service
- Johanny C.
- Verified HomeBuyer
- January 07, 2020
- Clermont, FL
Overall satisfied. There are a couple things that need attention. Working on it as we speak . Hopefully by the end of this week all will be taken care of. Everyone is very cooperative . Easy access to representatives. Kudos to Karen for always answering my calls and resolving concerns .
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Our NEW KB HOME
- Edgar S.
- Verified HomeBuyer
- January 07, 2020
- Apopka, FL
We are very pleased with our new KB Home. We highly recommend KB to anyone who is considering building a new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellence
- Ana C.
- Verified HomeBuyer
- December 19, 2019
- Saint Cloud, FL
Love doing business with them
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Some contract problems
- Mark L.
- Verified HomeBuyer
- December 18, 2019
- Clermont, FL
Some contract problems
KB Home responded:
Hi Mark, thanks for the feedback. If we can help with anything, let us know at CustomerRelations@kbhome.com. –James
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - did a good job
- Sergio M.
- Verified HomeBuyer
- December 12, 2019
- Mascotte, FL
did a good job
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
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