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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 421 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

421 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

KB Home in Orlando Area

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Customer Reviews

KB Home - Buying a KB house was a great experience!

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2020
  • Mascotte, FL

Buying a KB house was a great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

SATISFY CUSTOMER

  • Hipolito D.
  • Verified HomeBuyer
  • March 10, 2020
  • Saint Cloud, FL

KB has the best staff of workers in every department, starting for the sales office, loan officers, construction Superintendent, design center, Ms. Rivera..... I have no words to describe the pride every body put to excel

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my KB home!!

  • Nancy C.
  • Verified HomeBuyer
  • March 10, 2020
  • Apopka, FL

This is my 28th home due to father's military career, early marriage and college, etc. My new KB home is BY-FAR my best all-around experience of all of my previous homes. From the sales office to the design center, to the construction supervisors and tradesmen, everyone has gone far beyond expectation to accommodate my questions and preferences. I would give KB and their representatives 10 stars each if I could.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Best relationship built

  • Sheila G.
  • Verified HomeBuyer
  • March 07, 2020
  • Clermont, FL

KB homes has the best team for honesty and kindness. My experience was a 10 from the first day. I have enjoyed my home very much. Any and all issues with construction to final walk through were handled with timeliness communication and quality check in place to make sure that I was satisfied. I would highly recommend this builder. We built a great relationship from the start and it is ongoing now past my closing. Love my home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experience from start to end....very helpful, except for mortgage rep

  • Gyan S.
  • Verified HomeBuyer
  • February 19, 2020
  • Orlando, FL

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Truthful KB Homes

  • Ausberto T.
  • Verified HomeBuyer
  • February 19, 2020
  • Saint Cloud, FL

Homes are excellent and they stand behind there product. They have an excellent group of professional that will help you with all your questions and processes of you home. We are extremely happy with our purchase. If we had to do it again it would certainly be a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall, We had a great experience

  • Mary D.
  • Verified HomeBuyer
  • January 24, 2020
  • Saint Cloud, FL

Overall, the staff was very helpful and did a great job specially the construction manager and his name is John. John is very responsive with our house concerns. Rita & Maricela did a great job as well. Please always thank them for being a good source of KB. Overall, It was very nice to have a good staff and ensuring that you live in a comfortable place.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Jose A.
  • Verified HomeBuyer
  • January 22, 2020
  • Clermont, FL

May new home is great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great buying experience!

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Mascotte, FL

Great buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good houseAnd buldier

  • Anonymous
  • Verified HomeBuyer
  • January 21, 2020
  • Saint Cloud, FL

Good house And buldier

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people!

  • Brian M.
  • Verified HomeBuyer
  • January 21, 2020
  • Saint Cloud, FL

Very easy to work wth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience

  • Naiomi P.
  • Verified HomeBuyer
  • January 17, 2020
  • Saint Cloud, FL

Actually I was not such a good experience because the seller did not place what I had asked for and never put it on. At no time did he contact me, for which I do not recommend it, as for the staff my house was not ready until the same day of closing, due to lack of communication

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Amazing

  • Jesus F.
  • Verified HomeBuyer
  • January 15, 2020
  • Clermont, FL

This has been one of the best experiences buying a property, I think the quality of the people is incredible, each one is dedicated to their work, from the beginning to the end each one was aware of their work, I thought it was an incredible company and I I repeat again a dream come true for me and my family thanks to you, the only thing I need and believe me that I will try is to work in this wonderful company, thanks Kb Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Value is not worth for the price paid

  • Anonymous
  • Verified HomeBuyer
  • January 14, 2020
  • Kissimmee, FL

Value is not worth for the price paid

KB Home responded:
Hello, it sounds like you’re frustrated, we’d really like to help. Feel free to email us at CustomerRealtions@kbhome.com. -Nick

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good customer service

  • Miguel V.
  • Verified HomeBuyer
  • January 14, 2020
  • Saint Cloud, FL

Almost perfect and the best customer service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall ok experience.

  • Jessica A.
  • Verified HomeBuyer
  • January 14, 2020
  • Kissimmee, FL

Overall ok experience. There are a lot things I wished would have been different but the process did turn out better than expected at the end.

KB Home responded:
Hey Jessica, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. –James

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Construcción supervisor

  • Alvaro Z.
  • Verified HomeBuyer
  • January 14, 2020
  • Clermont, FL

Excellent customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

NEW BEGINNING

  • John H.
  • Verified HomeBuyer
  • January 14, 2020
  • Windermere, FL

We just settled and moved in so the experience is a new beginning - new townhome, in a new town, etc . and so far the support from KB has been helpful in this transition.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

KB Home - Great builder

  • Christopher E.
  • Verified HomeBuyer
  • January 14, 2020
  • Saint Cloud, FL

Great builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Awesome Customer Service

  • Ivan R.
  • Verified HomeBuyer
  • January 14, 2020
  • Kissimmee, FL

Customer Service is fabulous. Issues were brought up to KB and response was immediate. Thanks and keep up the great work.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great bang for your buck

  • Rafael B.
  • Verified HomeBuyer
  • January 08, 2020
  • Mascotte, FL

Definitely would purchase another/next home with KB. Will recommend to friends and family!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Experience

  • Alissa R.
  • Verified HomeBuyer
  • January 07, 2020
  • Apopka, FL

My husband and I got our first house this holiday season- and it’s been the best experience. Carol, Bobby, and Mark are some of the most genuine and productive people I have ever met! Working with them To get our house exactly how we want it has been such a blessing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great sales and financing, end product is sub par

  • Daniel M.
  • Verified HomeBuyer
  • January 07, 2020
  • Clermont, FL

The ability to get the site approved, financing approved, selection of floor plans, etc. was excellent. The home, however, was rushed and the finish work is terrible. Damaged door, drywall tape visible all over the place, caulk lines look like they were done by a drunk, silicon cracking around sinks within a month. Responses to repairs are excruciatingly slow. 2 months to get a medicine cabinet installed that should've been there prior to closing. Worker sent for drywall repair made a mess and the repairs were horrible. Next guy did well to fix his predecessors work but then used the wrong ...

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 1

KB Home - Great company and employ

  • Jonathan C.
  • Verified HomeBuyer
  • January 07, 2020
  • Kissimmee, FL

Great company and employ

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our home

  • Neptune T.
  • Verified HomeBuyer
  • January 07, 2020
  • Apopka, FL

We really have nothing but good things to say about KB Home. The experience was great minimal issues and the staff Carol/Bobby/Mark we awesome. They are really great people to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5