KB Home Reviews in Orlando, FL

Before signing on the closing day there were several issues that were done at last minute like the grading on the left hand side in between houses. By now KB home had worked on this matter several times and stilll not resolve. Also, the were a crack on the ceiling by the dining room area that three different people have tried to fix. The biggest issue is the Grading in between the house. I keep being told that has to do with the city. I know it doesn’t has to do anything with the city. The last crew that was here broke the cable for spectrum and taped it together and didn’t say anything about it. I really like to have the grading done right. ... More

Mike the Superintendent were so great in helping me with this house. He made sure things were done correctly and in order. If it wasn’t for him I probably will be talking to an attorney. So many things wasn’t done right and many of the employees that worked for the company seem not to care about how the structure of the house inside and out were being properly built. Mike made sure it was right, thank you Mike for being an outstanding employee.

Partly my fault for not making sure what was getting. Asked about screen for back porch but no one bothered to tell me there was no porch on this house changed the color of cabinets t hey picked and asked for different counter top in kitchen which they did not change after picking different cabinets. At fist very responsive to any problems or flaws but soon started not responding very well if at all. still have issues not taken care of.

My experience with KB home was terrible, aside from those in the design studio, it was a mess of lies and half truths. They were terrible at communicating with us and tried to close us into a house that was not finished. We had to take our issue up to the regional manager to get our house finished. I’m 60% sure they ignored my home inspector report since they never confirmed they fixed anything or we found things in our walkthrough that were pointed by the inspector. I would never recommend building with KB they are a horribly run organization from the sales office to the building. I would be very careful of KB loan as they give predatory loans and try to force people into above market rates using sellers credits ( this is illegal for those who don’t know). Overall choose a different builder you’ll save yourself the headache, time, and worry. ... More

We, and all of our neighbors were pressured into giving a good review. Our closing date was changed on a Friday at 445pm to the following Friday evening, when closing was supposed to happen Monday morning. When we told them that we already had made plans to move out of our apartment and would be homeless on Monday, they said the only way for us to close on time was if we said we were 100% satisfied with the house, even though there were tons of blue tape issues that still needed to be addressed. Had they told us about closing getting rescheduled just 2 days earlier, we wouldn’t have been compelled to lie on our closing survey. The house is very pretty, but since I know where the issues are, they bother me. I’m still going through the warranty process to get them all fixed. ... More

I prefer NOT TO

Call me if there are any questions

I am sure every builder has issues but working with KB was not something I would do ever again. The issues never stopped and they don’t truly care about your experience. You are just another sale.

Lots of over promising and under delivering.

Got my house with things missing, the house was dirty, appliances, hardware, missing. They miss calculated the amount of closing, had to pull extra money in. It was a hot mess.. still waiting for things to be resolved.

Disappointed with KB home - I get discriminators against and not valued as a third time home buyer.

bad quality of the painting and kitchen

Sales was awesome, knowledgeable, helpful, present. Rest: refer to title.

Date given for closing -house wasn’t ready. Once closing was done a multitude of inappropriate installments were noted.. For example: shower pan was installed it had a crack and empty spaces underfoot. Requested a new one and the gentleman stated it was malfunction from the manufacturer and they didn’t understand why it was installed. The shower door leaked due to little to no silicone per gentleman removing it. After replacing shower pan plastic cover not removed because it was no one’s job. So we removed it and caulking around tile and pan has yet to be redone 3 weeks later. The grout between pan and tile floor also has not been done. The walls had broken Sheetrock installed bulging the walls. Still waiting for that repair. The grounds was never leveled and lowest grade of grass applied so the landscape is uneven and a hazard. They totally made a mess of the garage floor and took it upon themselves to epoxy it to cover the screw up without consulting the buyer. The door frames appear to be the rejects so are the cheapest you can buy as you see the dents at different parts of the wood. Paint is watered down so if you pass a rag you see the sheetrock The cabinets ill painted and toe kicks 1” short throughout the house. Kyle- superintendent Chris warranty manager Johnny brought in to take over for Kyle all talk the talk but don’t walk the walk. All they are concerned with is how I was going to relate them. Looking for a ten I gave them an opportunity to make the corrections. They would call one company at a time and then book 2-3 weeks out. When asked for phone numbers for warranty department it has never been provided. Requested all companies be called simultaneously since they didn’t interfere with one another. That never happened it wasn’t even acknowledged. These were my major concerns. Advice to future KB HOME buyers- Don’t buy from KB Avoid the stress, headache and waste of time for services needed to be completed. I was told KB ‘s tactics is to waste time until your warranty is over. I believe in seeing the good in people but I guess I should have listened to the ones I trusted. Lesson learned. ... More

Started out good. Appraisal was not what we expected. After living in the house for 1 month. And discovering the construction and item was poorly installed. Promises made for first 30 days to get a good review. Additionally, KB HoA contract stipulations is not in the best interest for homeowners when it comes to lot boundary lines to allow each homeowner to install their own fence. Looking at the overall quality, Very very poor. . You all are not recommended. All the best.

Been waiting about 2 months now and order came in wrong parts they order

Save yourself the heartache and look elsewhere. Workmanship is poor and sloppy. Never knew we would have so many issues with our brand new home. The community is great which is the only redeeming quality. It’s just unfortunate the home quality does not reflect the price you pay.

The house was delivered to us with many details, broken walls, glass with details in doors and windows, they did not clean the house, it was delivered dirty and with paint on the carpets, the gate was hit and they still did not replace the panel. The peivers were not cured, painting details inside the house still not done. The master closet done very badly. The truth is that we are not happy with the house because it was delivered to us with many things to do and it was delivered out of time. We are not happy.

Unfortunately the entire experience was not what we were expecting. From the time we signed the contract to closing it felt at most times pulling teeth from construction to know about the status of our home. They would not commit to any estimate closing dates even though our sales coordinator and finance told us they can see on reports of one. When we got closer to closing, our superintendent of construction did not inform us until the day before closing that he was not going to have about 7 things ready in the home until after closing. (Shower enclosure, cabinet handles, window screens, closet shelfs, etc..) This was the same day that our kitchen counters were just being installed and he didnt have us walk through the kitchen for us to see that the switch for the sink garbage disposal was too high that the switch was hitting the sink that would not allow the switch to turn on the disposal. On the day of the closing, we were hoping to go our home as ready as it can be to only find out that the wntire home was not cleaned and found more issues with the home. We learned that the water heater was leaking, the entry garage door that connected the home to the garage was not installed correctly that doesnt properly closes the door (we later learned that the door frame was installed badly), and the electric wire in the master bedroom was crossed that would not allow a light fixture to go off when flipping the switches. When all of this was reported to the superintendent of construction, it felt like it went no where. We were exhausted after this entire process and sad to say we now have to do the work ourselves to ensure things are done right! Had I known all of this ahead of time I would probably have chosen a different builder. ... More

Voy para dos meses esperando que me reparen los defectos que me dejaron, y todavia sigo esperando no tengo respuesta del personal de garantia. Hasta cuando tengo que esperar.

After closing every turned out horrible with kB home representatives

I had a terrible experience, my house was delivered missing things to do, on the day of my closing there was no CO. They still have a lot of things to finish in the house and after I gave the bad review after 30'days. Everyone disappeared. I don't recommend that you buy a house with KbHome. Not to mention that the Sales Vendor doesn't understand anything about the place because he was asked before if he was allowed to park the cars on the street, and he said no. But in fact there is nothing that prohibits, because the street here is controlled by the city!

In the beginning of the home buying process Every thing was great. However when we came very close to closing our closing date was pushed back by three months. Not to mention the chicken farm and it smells horrendous at least half of the week. If I could go back in time I would not build again with KB Homes this was a horrible experience and I wouldn’t wish this on my worst enemy. The warranty that they have set up is a big joke every time you call about something that’s broken it takes them 2 to 3 weeks to respond. Purchase at your own risk.

They weren't worth a crap. This is my opinion which I am entitiled to. Poor construction. Poor quality of work and resolving problems. Slow in making repairs. They didn't show us how to operate water, air conditioning systems (poor orientation). Failed to mention we were close to a chicken farm, which stinks at times. This only positive thing is they do communicate good with us. But actions spreak louder than words. We would never recomend KB Home to our worst enemy. The HOA is a nightmare to deal with. We will be selling ASAP.

The sales department pressured the construction team to meet an end of quarter deadline to boost their sales for the quarter. We closed on 8/31/21. THE HOUSE WAS NOT COMPLETED!!! There were major punch items like large holes (12'x9") cut into the wall to access the HVAC unit that was not repaired, cabinets were still being completed while we were waiting for utility companies days after closing. Home was "cleaned" before home was "complete" leaving grit and dust all over the floors and countertops and plenty of dirt on the carpets. The communication from the mortgage representative was non-existent. We dealt mainly with his assistant who repetitively asked for the same information over and over. I had to call the mortgage broker inside our 30 day window from closing about our 30 day rate lock, he never tried to reach us. ... More