They weren't worth a crap. This is my opinion which I am entitiled to. Poor construction. Poor quality of work and resolving problems. Slow in making repairs. They didn't show us how to operate water, air conditioning systems (poor orientation). Failed to mention we were close to a chicken farm, which stinks at times. This only positive thing is they do communicate good with us. But actions spreak louder than words. We would never recomend KB Home to our worst enemy. The HOA is a nightmare to deal with. We will be selling ASAP.

KB Home responded:
Hi, Richard, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com. -James

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Do not let them rush closing!

Abigail H.
Verified HomeBuyer
October 19, 2021
Groveland, FL

The sales department pressured the construction team to meet an end of quarter deadline to boost their sales for the quarter. We closed on 8/31/21. THE HOUSE WAS NOT COMPLETED!!! There were major punch items like large holes (12'x9") cut into the wall to access the HVAC unit that was not repaired, cabinets were still being completed while we were waiting for utility companies days after closing. Home was "cleaned" before home was "complete" leaving grit and dust all over the floors and countertops and plenty of dirt on the carpets. The communication from the mortgage representative was ...

KB Home responded:
Hi Abigail, I’m sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

KB Home - To many issues with the house.

Catherine G.
Verified HomeBuyer
August 23, 2021
Saint Cloud, FL

To many issues with the house. From plumbing, bathrooms, kitchen ans the list keeps going on.

KB Home responded:
Hello Catherine, we are very sorry for any frustration. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

49 days after close and still not 100%

Adam T.
Verified HomeBuyer
September 10, 2019
Winter Garden, FL

I'm still waiting for a plethora of issues to be resolved.

KB Home responded:
Hello Adam, we are sorry for any frustration and would like to help. If you have not already contacted Customer Care regarding the issues you mention, please let us know. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Bad

Jasmin M.
Verified HomeBuyer
August 13, 2019
Saint Cloud, FL

Call me I will tell you

KB Home responded:
Hi, Jasmin, we would be happy to have someone give you a call. Please e-mail your home address and contact information to our Customer Relations department at CustomerRelations@kbhome.com. A representative will contact you as soon as possible to look into any concerns. -Brian

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Irresponsible, rude,

Michael S.
Verified HomeBuyer
June 25, 2019
Windermere, FL

Irresponsible , rude

KB Home responded:
Hello Michael, we are sorry for any frustration and would like to help. Please e-mail CustomerRelations@kbhome.com, and we will put you in touch with a KB Home division manager to assist with this matter. –Brian

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

KB Home

Customer Reviews

The House from Hell

Do not let them rush closing!

KB Home - To many issues with the house.

49 days after close and still not 100%

Bad

Irresponsible, rude,