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KB Home Reviews in Orlando, FL

What Orlando Homeowners Have to Say About KB Home.

Read all 415 verified reviews from homeowners that built a new home with KB Home in the Orlando area. Orlando homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Orlando Area

415 Reviews in Orlando Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

KB Home in Orlando Area

View Homes

Customer Reviews

Great, Pleasant experience.

  • Errold B.
  • Verified HomeBuyer
  • October 22, 2024
  • Clermont, FL

This was a great home buying experience, from start to finish.

KB Home responded:
We're glad to hear that you home-buying experience was great, Errold!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They will pressure you into giving a good review

  • Anonymous
  • Verified HomeBuyer
  • October 16, 2024
  • Clermont, FL

We, and all of our neighbors were pressured into giving a good review. Our closing date was changed on a Friday at 445pm to the following Friday evening, when closing was supposed to happen Monday morning. When we told them that we already had made plans to move out of our apartment and would be homeless on Monday, they said the only way for us to close on time was if we said we were 100% satisfied with the house, even though there were tons of blue tape issues that still needed to be addressed. Had they told us about closing getting rescheduled just 2 days earlier, we wouldn’t have been ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Joey and Kyle

  • Jesus G.
  • Verified HomeBuyer
  • October 02, 2024
  • Saint Cloud, FL

The experience with the sales department and with the construction supervisor was a pleasant experience

KB Home responded:
We appreciate you taking the time to share these kind words with Joey, Kyle, and the rest of our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Service!

  • Nashalis F.
  • Verified HomeBuyer
  • September 27, 2024
  • Saint Cloud, FL

Joey and Kyle were amazing as guiding us through in every step of our home buying experience!

KB Home responded:
We're glad to hear that Joey, Kyle, and the rest of our team were able to provide such a positive experience for you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Helen C.
  • Verified HomeBuyer
  • September 26, 2024
  • Clermont, FL

Excellent customer service and quality

KB Home responded:
We appreciate you sharing your positive KB Home experience working with our team, Helen!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Positive and stress free

  • Jessy P.
  • Verified HomeBuyer
  • September 17, 2024
  • Saint Cloud, FL

We had a very positive and stress free experience buying our home from KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

GREAT EXPERIENCE

  • George H.
  • Verified HomeBuyer
  • September 11, 2024
  • Clermont, FL

Purchasing a new home in itself is hectic experience however KB Homes made it simple and worry free. The minor issues that arose were handled in a timelt manner and completely to our satisfaction. Kudos to Jordan and Mike, our construction managers, for coming through for us in an exceptional manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Salvatore C.
  • Verified HomeBuyer
  • September 07, 2024
  • Saint Cloud, FL

It was Great Buying a house from KB homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall it was very educational, but long.

  • Joe C.
  • Verified HomeBuyer
  • August 18, 2024
  • Saint Cloud, FL

Dahlia and Joey were great to work with. However, the underwriter(s) were terrible to work with. They made me feel I had to prove I was giving honest answers to anything and everything. Took them so long to do things that I needed to pay extra to get more time to close

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Better than average

  • Anonymous
  • Verified HomeBuyer
  • July 24, 2024
  • Minneola, FL

Kb experience was good however their financing was not

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Great experience with KB Homes

  • Siamak N.
  • Verified HomeBuyer
  • July 17, 2024
  • Minneola, FL

We had the best sales person Lisa and then our contractor Tony was amazing updating us the process of the home and also our warranty person Mark he is top anything that needs to be done once I call him he response quickly. KB Homes is a great builder to buy a new home and prices are reasonable and affordable.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good homes with excellent support

  • Romeo t.
  • Verified HomeBuyer
  • July 17, 2024
  • Saint Cloud, FL

There were minor problems with the homes like any other product. Nothing is perfect. What made it exceptional were the people like Kyle, Hector and Anthony who responded immediately and did the repairs. This is what makes KB homes excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service

  • Nestor C.
  • Verified HomeBuyer
  • July 16, 2024
  • Mascotte, FL

From the beginning of the process to the end, it was excellent. Keep you update on all the steps. Highly recommend. A++++

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience overall

  • Todd C.
  • Verified HomeBuyer
  • July 13, 2024
  • Clermont, FL

We were looking forward to moving into something that was just ours and KB made that happen.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Everything was perfect

  • Tiago D.
  • Verified HomeBuyer
  • July 13, 2024
  • Clermont, FL

Since the first visit to last day at Title company, was so smooth. The communication between company and us was nice. We are very happy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Nicholas P.
  • Verified HomeBuyer
  • July 12, 2024
  • Saint Cloud, FL

Joe and Kyle were a big help and a pleasure to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible

  • Anonymous
  • Verified HomeBuyer
  • June 25, 2024
  • Clermont, FL

Call me if there are any questions

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Great satisfaction!

  • Barthelemy J.
  • Verified HomeBuyer
  • June 19, 2024
  • Mascotte, FL

Expect the unexpected KBis one of the best!

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good experience

  • Arianna C.
  • Verified HomeBuyer
  • June 12, 2024
  • Clermont, FL

Overall a good experience with KB!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Overall great experience

  • Gregory H.
  • Verified HomeBuyer
  • May 29, 2024
  • Clermont, FL

Great experience from begining to end.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very easy process and team addressed all issues prior to closing

  • Edward C.
  • Verified HomeBuyer
  • May 17, 2024
  • Minneola, FL

Johnathan was very good at keeping us posted on closing and inspection issues.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Brand new home built from Dirt

  • Michael F.
  • Verified HomeBuyer
  • May 13, 2024
  • Minneola, FL

From the initial visit to completion, they kept me informed every step of the way. Everyone was helpful throughout the process. Was very surprised at how well my new home turned out. Looking at paper and seeing it for the first time was amazing.

KB Home responded:
Congratulations on your beautiful new home, Michael! We're thrilled to hear that you love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worst Decision Ever…….

  • Edna I.
  • Verified HomeBuyer
  • May 09, 2024
  • Saint Cloud, FL

Date given for closing -house wasn’t ready. Once closing was done a multitude of inappropriate installments were noted.. For example: shower pan was installed it had a crack and empty spaces underfoot. Requested a new one and the gentleman stated it was malfunction from the manufacturer and they didn’t understand why it was installed. The shower door leaked due to little to no silicone per gentleman removing it. After replacing shower pan plastic cover not removed because it was no one’s job. So we removed it and caulking around tile and pan has yet to be redone 3 weeks later. The grout ...

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

David

  • David L.
  • Verified HomeBuyer
  • May 01, 2024
  • Saint Cloud, FL

My name is David my experience is amazing Kyle Joe and Soraya are the best !!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Wanda G.
  • Verified HomeBuyer
  • April 24, 2024
  • Saint Cloud, FL

Jonathan S. from the sales team and Kyle N., superintendent went above and beyond! Kudos to Joe C. Who’s also from the sales team at the community for all his help too! Even though he was not my sales person. The house is beautiful! I’m so happy with how it turned out!

KB Home responded:
Thanks so much for sharing these kind words with the team members here at KB Home, Wanda!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5