KB Home Reviews in Orlando, FL

Mike the Superintendent were so great in helping me with this house. He made sure things were done correctly and in order. If it wasn’t for him I probably will be talking to an attorney. So many things wasn’t done right and many of the employees that worked for the company seem not to care about how the structure of the house inside and out were being properly built. Mike made sure it was right, thank you Mike for being an outstanding employee.

KB home will give you the flexibility to customize your home for your needs. Most of the other builders are cookie cutter options.

The complex is very nice, it has many green areas. the purchase was to our liking

Al the staff has been very helpful and responsive to my needs

I love my new KB home but the responsiveness to issues that should have been resolved is horrible. Please continue to work on customer service after the house is sold.

Rita from Sales was great as was Mike from the construction team. However the mortgage team was not great and the warranty guys just stink. But bottom line, headaches aside we love our new home.

Pete is an excellent construction manager

The KB Home buying experience was amazing. The process was seamless and I felt very confident going into my new home purchase. All of the team was very caring and ensured to address any concerns I had were taken care of.

The experience was good at the beginning of the process,but it seemed there was a hurry to get it closed by the end of January. There was a chip on a tile of the floor and the back sliding glass door doesn't lock properly.

almost two months after receiving the house I still have a to-do list that no one fixed... It seems that things have changed quite a bit with the importance of the client.

Mary, Brady, Tim and Mark were a great team working WITH WHAT THEY HAD. We started this process in November 2021 and moved in October 2022. Process was painful, expensive and stressful. Beautiful home, but too many problems, still being resolved. Thank you Mary for all Your hard work throughout this process.

this was our first time buying a home and it was a great experience from start to finish and we ended with an amazing product!!! We couldn’t be happier with our first home. Definitely recommend KB homes!

Excelente el trato con todo el personal de KBH Gracias

Overall good. Especially since we got in early and got a good price.

This is my second time buying with KB. The first time was great. This second time the quality is subpar. Just to say that siding is missing and they thought is was a great idea to paint over the 2 pieces missing and not say anything. Thanks for a neighbor noticing and letting us know.

Everything came together at the end. The design center was awesome. Our contacts Johnathan and Mike were both great to work with. We had good weekly updates on the progress. The list of things to correct is small but taking a while to get some of those items completed. Overall, a great experience.

I am a first time home buyer and KB made me feel very confident throughout the entire process.

The world was promised to us before signing for the house, but once we signed it was very, very hard to get anyone to fix things . We’re very disappointed!!!!

I am still waiting for some issues to be solved.

Sales was awesome, knowledgeable, helpful, present. Rest: refer to title.

I loved the way in which Kb Home involved us in the entire construction process of the house, from time to time we had contact with Mr. Pet in charge of the construction of our house and we obtained weekly photos where we could see the evolution of this entire process, My husband and I were in New York but they always made us feel very close. Happy for having chosen Kb Home to build our house.

The KB homes team is very professional. And I absolutely want to purchase my future homes with them again!

The best experience. We were always updated and never had to wait very long for a response back from anyone.

was forced to pushed to close early for a whole month for no reason (other than looks good on their paper), while they were rushing to finish up the construction of the house. Had to wait for a whole month to get internet because the construction of the next door isn't completed.

Unfortunately the entire experience was not what we were expecting. From the time we signed the contract to closing it felt at most times pulling teeth from construction to know about the status of our home. They would not commit to any estimate closing dates even though our sales coordinator and finance told us they can see on reports of one. When we got closer to closing, our superintendent of construction did not inform us until the day before closing that he was not going to have about 7 things ready in the home until after closing. (Shower enclosure, cabinet handles, window screens, closet shelfs, etc..) This was the same day that our kitchen counters were just being installed and he didnt have us walk through the kitchen for us to see that the switch for the sink garbage disposal was too high that the switch was hitting the sink that would not allow the switch to turn on the disposal. On the day of the closing, we were hoping to go our home as ready as it can be to only find out that the wntire home was not cleaned and found more issues with the home. We learned that the water heater was leaking, the entry garage door that connected the home to the garage was not installed correctly that doesnt properly closes the door (we later learned that the door frame was installed badly), and the electric wire in the master bedroom was crossed that would not allow a light fixture to go off when flipping the switches. When all of this was reported to the superintendent of construction, it felt like it went no where. We were exhausted after this entire process and sad to say we now have to do the work ourselves to ensure things are done right! Had I known all of this ahead of time I would probably have chosen a different builder. ... More