KB Home Reviews in Orlando, FL

Every single step of the process has been great. We're so happy with our home. My favorite part was working with the design studio to personalize our home the way we wanted it. Every single person has been helpful and kind, answering all our questions, and have even stayed in touch after we've been in the home. Happy 100%

My house wasn't done on time and was delayed several times, but for the most part all parties involved did the best they could during this situation and were very prompt and treated us well. Thank you

Sales guy was very thoughtful and helpful all the time by the way has been the only one that threat us with respect. Contractors and superintendent make us feel like we're not paying for a quality home and what we're getting is what we got very irresponsible at the time to give us a answer or make and appoinent at this time we still waiting for repairs from our first walktrough and we still without cabinet doors has been a challenge with all our founding in the first walktrough and still are there waiting that someone will show up and threat us with respect and care. We use to love KBH that's why we buy but the experience has been really disappointed ... More

Communication with our sales rep was excellent throughout the 11-month building period. We love Rita, she is not only a salesperson but a friend to our family now.

It was great to work with everyone at KB to purchase our home. Everyone was friendly and professional and made the whole process easy.

Great service and in love with our home

I am sure every builder has issues but working with KB was not something I would do ever again. The issues never stopped and they don’t truly care about your experience. You are just another sale.

My experience is nice , we are grateful!! KBH is a great Team!! Thanko you so much

I have purchased multiple Kb homes and I love the process and staff we encounter each time. They go above and beyond

We are beyond thrilled with our KB Home. Our Construction Manager, Mike, was a godsend at getting us into our home as quickly as possible. We just experienced our first hurricane in the home and it was rock solid. Inside, you would have no idea the chaos happening outdoors. We had zero damage. So thankful to the KB Team for building us our vision and creating the home our children will grow up in!

I have had Great responsive and prompt service for issues that happen with my home repairs. Carlos and Kyle have go e over and beyond to ensure that my repairs and repairs are done. Thank You for being so professional in this matter.

Great experience from the sales office to the closing. Even following up after closing. Edrick J- sales 5stars Fabian Gomez- Loan 5stars Jessica Paul- design center 5stars Kyle Nutter- construction superintendent 5stars Carlos Castro-warranty dept 5stars

KB it’s great community, great home , worth the price

Happy! Happy! Happy happy

High cost - Finishing was not good

Voy para dos meses esperando que me reparen los defectos que me dejaron, y todavia sigo esperando no tengo respuesta del personal de garantia. Hasta cuando tengo que esperar.

Every aspect of the buying experience was good.

The purchase experience was excellent, Joe in the sales team always kept us up to date with the development of the construction by sending weekly videos of the progress, it was a very beautiful process in which I have to highlight Don Carlos who solved us all the details at the end, I also want to thank all the other people who were involved in this whole buying experience, such as Jackie, Fabian, Joy, Kyle, Lauren, thank you very much for all the favors received, I highly recommend KBH to do the dream of your new home come true.

Great service and a great quality

Purchasing and construction department and personnel were exceptional. However, the person handling the warranty side---is totally unprofessional. If I known that this person --Carlos-- handled our warranty I would have never bought from KB homes. I have said let me have someone else handle any warranty issue---but so far I have not received any response.

As a new homeowner I felt my hand was held the entire time. I had a team the entire time with me.

Norman was very responsible man every time I need him to help me with something he was there, Ashley the warranties manager.Also very responsible.

I prefer NOT TO

In the beginning of the home buying process Every thing was great. However when we came very close to closing our closing date was pushed back by three months. Not to mention the chicken farm and it smells horrendous at least half of the week. If I could go back in time I would not build again with KB Homes this was a horrible experience and I wouldn’t wish this on my worst enemy. The warranty that they have set up is a big joke every time you call about something that’s broken it takes them 2 to 3 weeks to respond. Purchase at your own risk.

I am happy about my purchase, however felt for a first time buyer it could have went better