KB Home Reviews in Orlando, FL

Tyler from the design studio was amazing! There were a few major things that really affected my rating. The first is when we toured the models with the sales rep we were lied to about included features. The second was they installed the wrong cabinets initially. We had to bring it to their attention because no one realized the mistake. The final thing was after doing the final walk through and marking the items that needed to be fixed we were promised they would be fixed by closing. Only half the items were corrected. We then had to wait over a month to get some of the items fixed. That being said, I have heard horror stories from other builders. ... More

Good workmanship with quality products. A good sound home

They are great and always in point

This being our first house experience, everything was new and exciting! There where some stressful moments in the buying process, but the people at KB homes where very professional at meeting our needs. My overall experience with buying and building process with the people at KB Homes was very satisfying and I would encourage anyone looking to buy or build a home give KB Homes a call first!

They weren't worth a crap. This is my opinion which I am entitiled to. Poor construction. Poor quality of work and resolving problems. Slow in making repairs. They didn't show us how to operate water, air conditioning systems (poor orientation). Failed to mention we were close to a chicken farm, which stinks at times. This only positive thing is they do communicate good with us. But actions spreak louder than words. We would never recomend KB Home to our worst enemy. The HOA is a nightmare to deal with. We will be selling ASAP.

Exciting journey, staff sent texts with updates. They originally set the pace of expectation, but delivered ahead of schedule. Walk through on how everything works, and if there was anything that I wasn't pleased with, they fixed accurately.

The homes has a greater Quality and the team is a great people's and following you after give your Key to move .The community is very nice and quiet.

The initial selection process with the design studio and everything was great. We are happy with the price of the house when we purchased. We had many issues with workmanship and with getting those issues addressed. We went through several construction managers throughout the process, but they kept quitting KB. Our 3rd one has been very helpful and attentive to our needs, but there’s still a lot of work to be done. We are now moved in and still working on fixing a lot of little things.

Love my new house.

Very comunícate, They always keep you posted on Friday’s, Respond any questions on time, Very friendly and professional

The sales department pressured the construction team to meet an end of quarter deadline to boost their sales for the quarter. We closed on 8/31/21. THE HOUSE WAS NOT COMPLETED!!! There were major punch items like large holes (12'x9") cut into the wall to access the HVAC unit that was not repaired, cabinets were still being completed while we were waiting for utility companies days after closing. Home was "cleaned" before home was "complete" leaving grit and dust all over the floors and countertops and plenty of dirt on the carpets. The communication from the mortgage representative was non-existent. We dealt mainly with his assistant who repetitively asked for the same information over and over. I had to call the mortgage broker inside our 30 day window from closing about our 30 day rate lock, he never tried to reach us. ... More

The contractor Mike was great through the whole process. He answered every question and solved every problem before they came about. Melissa with the mortgage was also fantastic. She helped and answered all our questions.

The entire process was great. Everyone from sales to financing to construction was professional and on point. Each department answered questions as they arose and were in lockstep every step of the way. Overall it was a great experience and I would buy with them again.

great customer service whenever I call!!

Very good communication with customers

K B Home they are the very best in building houses and they have the best and great people working for the company. We are so happy that my wife and I pick K B Home to build our house.

excelent experience recomended 100% Kb

Communication from day one has been excellent.

To many issues with the house. From plumbing, bathrooms, kitchen ans the list keeps going on.

The communication and follow up is next to none!

My experience was great and I would encourage anyone to go through KB Homes, the staff is amazing to work with.

KB Homes makes you feel at ease with the process of buying a house by always keeping you informed of the entire progression of the house and the finance.

Very nicely built home. Excellent staff and good communication throughout the home building process and post closing. Warranty issues are handled in a timely manner.

Been waiting about 2 months now and order came in wrong parts they order

Staff was very attentive and communicated very well