KB Home Reviews in Sarasota Bradenton, FL
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What Sarasota Bradenton Homeowners Have to Say About KB Home.
Read all 102 verified reviews from homeowners that built a new home with KB Home in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated KB Home an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Sarasota-Bradenton Area
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Customer Reviews
KB Home - We overall had a very good experience with the process, Becky
- Chrisbel D.
- Verified HomeBuyer
- October 13, 2021
- Bradenton, FL
We overall had a very good experience with the process, Becky and Rob were absolutely great with regular calls every week for updates and answering all questions and concerns we had.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Very reliable and with good team of staff.
- Ming G.
- Verified HomeBuyer
- July 20, 2021
- Bradenton, FL
Very reliable and with good team of staff.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Pleased with the purchase
- Caleb F.
- Verified HomeBuyer
- September 02, 2020
- Bradenton, FL
Pleased with the purchase
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
New KB Home
- Anonymous
- Verified HomeBuyer
- July 27, 2022
- Sarasota, FL
We love our new KB home. The upgrades are done well and the craftmanship is great. The sales team and construction managers are great and easy to work with and are with you every step of the way and help even when your home is done and you're all moved in.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Overall a good experience with KB
- Miguel F.
- Verified HomeBuyer
- July 20, 2022
- Bradenton, FL
Overall a good experience with KB
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
KB Home - Rob and Becky were great to work with
- Tatiana M.
- Verified HomeBuyer
- January 18, 2022
- Bradenton, FL
Rob and Becky were great to work with
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Now that we are in the house we can see stuff that is not done
- Andrew B.
- Verified HomeBuyer
- December 07, 2021
- Bradenton, FL
Now that we are in the house we can see stuff that is not done right. We are going thru the warranty to fix our house
KB Home responded:
Hi Andrew, thank you for your feedback. I'm sorry for any frustration. I trust that our local customer service team will get those items taken care of for you, but I will share your comments with our KB Home Tampa customer service management, as well. Please feel free to reach out to our Customer Relations team at CustomerRelations@kbhome.com, if you have any questions or if we can assist you with anything. Have a great day - Sheila.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Painting
- YU Z.
- Verified HomeBuyer
- August 17, 2021
- Bradenton, FL
I had the painting problem before closing, they fixed it after 26 days. I wish they can fixed earlier. The people is great but the processing is bad.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
KB Home - From start to finish it was a seamless process!
- Jose M.
- Verified HomeBuyer
- June 22, 2021
- Parrish, FL
From start to finish it was a seamless process! Wouldnt change anything. Feels like we have a home now.
Total Score 5
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
I felt the process was smooth , the purchase was worth the wait .
- Carol J.
- Verified HomeBuyer
- April 16, 2021
- Bradenton, FL
I’d do it again if I could.
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
KB home buyer
- Andrew W.
- Verified HomeBuyer
- July 27, 2024
- Parrish, FL
Over all one of the better production builders, Very good financial team. Warranty work from the subcontractors and follow up is a little slow.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Our builder James, was/is very responsive to any needs.
- Brian D.
- Verified HomeBuyer
- June 22, 2021
- Parrish, FL
Our builder James, was/is very responsive to any needs. We are very satisifed with his ability to address any concerns.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
We love our new house and the quality on the construction is great...
- Nelson S.
- Verified HomeBuyer
- July 27, 2024
- Palmetto, FL
We just bought our home and we love it, our PM Bryan made our moving experience much easier he is great, Thanks KB Home!
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
KB Home - Excellent Experience till closing .
- Anonymous
- Verified HomeBuyer
- November 18, 2021
- Bradenton, FL
Excellent Experience till closing . post closing needs multiple follow ups for any pending items.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
KB Home - There were touch up things to be fixed to finish up the home.
- Bojan V.
- Verified HomeBuyer
- September 14, 2020
- Bradenton, FL
There were touch up things to be fixed to finish up the home. Joel was of great help and got it all done in a timely matter. Thank you!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - Our Sales Representative and Construction Supervisor were great
- Gary H.
- Verified HomeBuyer
- October 26, 2021
- Bradenton, FL
Our Sales Representative and Construction Supervisor were great to work with.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Pleased with the home and community
- Marina P.
- Verified HomeBuyer
- May 24, 2023
- Sarasota, FL
Bought in the same community where we had previously built two other homes. This time we did not get to select our own finishes, but it had a lake view, no neighbors to look at and on the cul-de-sac. Overall we are pleased with the home, it is well constructed for the price, not a mansion but meets all code requirements, had everything brand new and in the location that we were after. Sales team was easy to work with, professional and responsive.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Commit to serious customer experience.
- Anonymous
- Verified HomeBuyer
- February 20, 2024
- Palmetto, FL
KB must commit to improve providing a serious and profesional customer experience in every area of the process: Lending, realtor and inspections with construction manager. They really need to understand once they give you their word, they must honor it and respect that. They must add integrity and implement it into their core values.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Poor quality of workmanship.
- James P.
- Verified HomeBuyer
- April 07, 2022
- Sarasota, FL
Sales and Design Center were great! When it comes to building you need to be watching their every move. The construction supervisors try to watch everything but it's impossible. We had many issues but so far the warranty dept. has been on top of making things right. The company really need to work on making sure they produce a quality home the first time.
Total Score 4
Quality 2
Trustworthiness 5
Value 5
Responsiveness 3
KB Home - Slow on finishing up punch out list items
- Christopher N.
- Verified HomeBuyer
- July 23, 2019
- Venice, FL
Slow on finishing up punch out list items
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
Blah
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Parrish, FL
Materials are fine but they don’t check their work very well. Poor workmanship and I have to keep asking for updates on the fix because no one keeps up with anything.
Total Score 4
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Not reliable in what they were supposed to fix….
- Miguel B.
- Verified HomeBuyer
- September 18, 2022
- Sarasota, FL
Very disappointed for trust in their words.
Total Score 4
Quality 3
Trustworthiness 1
Value 3
Responsiveness 1
Many Many Issues
- Amanda P.
- Verified HomeBuyer
- July 07, 2021
- Parrish, FL
Now that we have been here a few months, we are noticing an alarming number of issues. Windows are leaking when it rains, drywall inside is wet, soft and peeling from rain outside (i can literally put my finger through it), windows that wont lock, grout completely cracked open on the kitchen counter which is now allowing water from the leaking window into the cabinets which will ruin them and cause mold, kitchen cabinets not properly installed at the floor, broken patio light, AC did not pass some type of inspection, door handles through out the house all coming loose, water coming in from ...
Total Score 4
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Rushed to get us in
- Anonymous
- Verified HomeBuyer
- April 17, 2024
- Parrish, FL
They rushed to get us in to meet their quota.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
KB Home - They push to get house closed before issues are resolved and
- Adlin F.
- Verified HomeBuyer
- April 15, 2021
- Bradenton, FL
They push to get house closed before issues are resolved and state the warranty process will take care of it.
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 3
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