KB Home Reviews in Sarasota Bradenton, FL

Very poor workmanship. Poor communication and ability to get repairs done. We paid a lot of money for our home and all we asked was to make things right and that has been a real challenge.

I found 30+ issues with including an upgrade missing I paid for, quality issues, defects, etc. I never got the soft close cabinets I paid for and there’s no urgency to fix this. My door frames to the rooms have warps and gaps so wide you can see to the other side with the door closed. They scratched my tiles really bad trying to install a wall oven pre-closing and didn’t use anything to protect the floors when they set it down and slid it around, etc. the list goes on to over 30+ things. Someone came out to document all of my warranty concerns a few days after I moved in. Then they didn’t document them in the system, nothing every got scheduled, she disappeared and went silent, and didn’t show up at a scheduled meeting with me this past week which was meant to smooth over this absolutely NIGHTMARE process. Now, 2 months later, I’m still chasing KB Home to try and fix all the broken things they left me. KB paints a picture that you’ll be taken care of post closing, but you won’t. If you’re considering buying a home from them, don’t make the mistake I made by trusting they’d take care of issues post closing. Once I closed, the only person who cares anymore is my sales person and even he’s limited on what he can do. ... More