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KB Home Reviews in Sarasota Bradenton, FL

What Sarasota Bradenton Homeowners Have to Say About KB Home.

Read all 127 verified reviews from homeowners that built a new home with KB Home in the Sarasota Bradenton area. Sarasota Bradenton homeowners have rated KB Home an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.1 out of 5 stars in Sarasota-Bradenton Area

127 Reviews in Sarasota-Bradenton Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4

Value 4.3

Responsiveness 3.9

KB Home in Sarasota-Bradenton Area

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Customer Reviews

KB’s warranty process is a nightmare

  • Chase K.
  • Verified HomeBuyer
  • October 25, 2022
  • Sarasota, FL

I found 30+ issues with including an upgrade missing I paid for, quality issues, defects, etc. I never got the soft close cabinets I paid for and there’s no urgency to fix this. My door frames to the rooms have warps and gaps so wide you can see to the other side with the door closed. They scratched my tiles really bad trying to install a wall oven pre-closing and didn’t use anything to protect the floors when they set it down and slid it around, etc. the list goes on to over 30+ things. Someone came out to document all of my warranty concerns a few days after I moved in. Then they didn’t ...

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Not impressed

  • Duane W.
  • Verified HomeBuyer
  • December 03, 2019
  • Venice, FL

Multiple issues with quality of material and workmanship.

KB Home responded:
Hi Duane, We're sorry for any frustration with your home and materials. If you would like to speak with a representative, we can put you in touch with a manager to look into your concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure someone reaches out to you. –Nick

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 2