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KB Home Reviews in Tampa St. Petersburg, FL

What Tampa St. Petersburg Homeowners Have to Say About KB Home.

Read all 176 verified reviews from homeowners that built a new home with KB Home in the Tampa St. Petersburg area. Tampa St. Petersburg homeowners have rated KB Home an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.3 out of 5 stars in Tampa-St. Petersburg Area

176 Reviews in Tampa-St. Petersburg Area

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.3

Value 4.4

Responsiveness 4.1

KB Home in Tampa-St. Petersburg Area

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Customer Reviews

The house is great

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2020
  • Seminole, FL

The house is built well and don't have any issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

concrete patio...

  • Donald W.
  • Verified HomeBuyer
  • November 12, 2019
  • Riverview, FL

patio and walkway concrete cracking...

KB Home responded:
Hey Donald, if you need assistance with this, we'd be happy to help. Please feel free to e-mail CustomerRelations@kbhome.com. -James

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Very pleased with my new house

  • Robert C.
  • Verified HomeBuyer
  • October 22, 2019
  • Seffner, FL

Do you homework before going to the design studio. It's really too much for one day. After you get about half way through the choices you are exhausted. You just want to get it over with and you make mistakes.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

I have had bad feedback in the past but my perception changed to a POSITIVE 360 degree

  • Monica S.
  • Verified HomeBuyer
  • June 11, 2019
  • Riverview, FL

Bad intentional people was saying this and that about KB homes and that's probably why I never purchased from them before. I have purchased from Pulte Homes, Adams Homes, Smith Family Homes and recently from Lennar Homes in the past but nothing like KB Home. I was wrong by judging them based on bad feedbacks but it turned out to be BY FAR the best experience ever. From beginning to end, the staff, the loan processors, the superintendent and the company in its entirety made this purchasing process completely Painless and rather Enjoyable.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB is an amazing home builder

  • Anna Lisa R.
  • Verified HomeBuyer
  • September 14, 2024
  • Zephyrhills, FL

My experience with KB has been almost perfect. I absolutely love my home! That being said, as the days and weeks go by something pops up that needs correction. I’ll make 1 call or send 1 email to my CM or Sales manger and I’ll usually hear back from the trade by tbe end of the day. Home building is never a perfect process and I 100% get that! It’s nice to know I have a team like Carmelo & Robert behind me. I have 100% confidence that any and all minor issues will be corrected! I can’t say enough amazing things about Carmelo, Robert & the team behind them

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Sales personnel and others were excellent

  • Mabel W.
  • Verified HomeBuyer
  • March 26, 2023
  • Hudson, FL

We got caught up with pandemic issues e.g. manual labor, equipment supplies but all in all they did their best to make it work.

KB Home responded:
We appreciate you taking the time to share your positive KB Home experience with the team here at KB Home, Mabel!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

I'm very happy with my purchase of a KB home

  • Betsy S.
  • Verified HomeBuyer
  • May 31, 2020
  • Gibsonton, FL

I was VERY satisfied with my home and would purchase a KB home in the future based on my experience. The home is energy efficient, well built (my home inspector said so) and I was particularly impressed with the hybrid water heater! The only problems I have are: 1. standing water on the sides of the house due to poor grading or the fact that the houses are too close to drain well. 2. noticed that my lawn grass was not rooted properly either due to the builder not watering daily for the first 30 days or that it was already dried out when placed on the lot. This has caused my grass to shrivel ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Super helpful and friendly staff

  • David M.
  • Verified HomeBuyer
  • December 15, 2019
  • Riverview, FL

KB Home has a team who is willing to help you and answer any questions you might have throughout the whole building process. Steve, the construction manager, was really helpful and friendly when we needed to address a couple of things in the house.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Not completely satisfied

  • Donald S.
  • Verified HomeBuyer
  • May 29, 2019
  • Gibsonton, FL

The sales staff, GC and other staff we worked with are nice and very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great home but some issues

  • Michael Alexand R.
  • Verified HomeBuyer
  • April 12, 2023
  • Hudson, FL

My home-buying, loan, and showroom experiences were outstanding with KB Home. The trouble I had with KB Homes was the completion of my home. The home was three months late, and my project manager was not listening to my concerns. I moved in this February, still have several problems still not been resolved. KB homes are working to fix these issues but the process is very slow. However, my family and I do love our new home.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

One & Done

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2021
  • Valrico, FL

So happy with our new home - have to say my favorite part was all the customization. I really valued the weekly updates from Ramon & Steve. They were very helpful and answered all our questions to our satisfaction.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - Responded with urgency.

  • Alain R.
  • Verified HomeBuyer
  • March 22, 2019
  • Riverview, FL

Responded with urgency.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - The entire process and Experience were enjoyable.

  • Rafael C.
  • Verified HomeBuyer
  • November 23, 2021
  • Seffner, FL

The entire process and Experience were enjoyable.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Contractor say will fix "issues" but you don't hear from him

  • Anonymous
  • Verified HomeBuyer
  • January 05, 2022
  • Hudson, FL

Contractor say will fix "issues" but you don't hear from him over 2 months.

Total Score 5


Quality 3

Trustworthiness 3

Value 3

Responsiveness 1

Mark has been excellent in helping us with every issue that arises

  • Richard K.
  • Verified HomeBuyer
  • June 06, 2024
  • Land O' Lakes, FL

KB lending portion wasn't very good at all.....builder and construction of home and house itself were excellent. Enough said. I'm done with filling out surveys.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dreams can became true.

  • Olga Lydia P.
  • Verified HomeBuyer
  • November 29, 2023
  • Hudson, FL

After everything I have been thru the buying of my house, I just can say that with the professionalism and help of Jill H.(sales representative), Mariel G. (Design Studio manager) and with the help after the last walk thru and his fast action with the final details of Mark (project manager), my dream house can not be come true. Thanks and many blessings for you all.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Steve is awesome

  • Majeed M.
  • Verified HomeBuyer
  • September 01, 2021
  • Valrico, FL

Love the house. Steve, the construction manager, has been the best part of it all.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB homes went above and beyond! Great experience with sales and our general contractor.

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2021
  • Hudson, FL

The weekly calls from either our sales agent or the general contractor made the home building process remarkable and easy. Great communication the whole time!

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They try hard

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2019
  • Wimauma, FL

At first they were very on top of issues, as more issues arise after living in the house it took longer and a littler hard to get things accomplished - especially the first time

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

So far so good

  • Alexander C.
  • Verified HomeBuyer
  • December 20, 2018
  • Trinity, FL

The process was easygoing

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy homeowner

  • Lissette L.
  • Verified HomeBuyer
  • June 03, 2020
  • Gibsonton, FL

Very pleased and happy. Even after closing Jeremy still in contact and promptly answer all my questions. Love my home!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Home Layout

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2023
  • Seffner, FL

Builders from the start gave weekly updates on the construction of the home. Layout of the home turned out well and any issues or repairs needed after closing are being resolved periodically.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - The home that KB built for us is our first home.

  • Shanada K.
  • Verified HomeBuyer
  • January 19, 2022
  • Hudson, FL

The home that KB built for us is our first home. My husband and I love the great customer service that Angie gave. She made us feel comfortable and welcomed. Tony is also amazing and we truly appreciated all the calls we received from him, while he was building our home. The only downfall would be the Financial part/mortgage originator rep named Rosa. She was not responsive and we definitely didn’t have a good experience with her. So needless to say we went with another mortgage company that was more helpful and responsive.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 2

Happy it's over

  • Patrick U.
  • Verified HomeBuyer
  • January 12, 2020
  • Seffner, FL

The home buying process is nerve wrecking. I will admit I was assigned to a pretty hard working team. The home loan team of Moore and Hylton. And any discrepancies with the house Gillespie and Abdul was quick to handle them. So yes I'm happy it's over...... hopefully

Total Score 4


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

New home

  • Efrain H.
  • Verified HomeBuyer
  • January 17, 2019
  • Gibsonton, FL

The house is good but there are some issues that have to be address on the inside

KB Home responded:
Hi, Efrain, thank you for your feedback. If you have not already contacted Customer Care regarding the issues you mention, please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. -- Lynn

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4