KB Home Reviews in Tampa St. Petersburg, FL

Nice home

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Great value for price. Reasonable quality and fast construction.

The staff throughout the buying process were pleasant, friendly and responsive.

We have great experience buying our home with KB homes. From day one, Vicky was very informative and answered all of our questions, she sends us pictures every week. Not only Vicky was very helpful, but the other people who works at kb home. For example, Vivian, Mark and the design studio team. One of the things we loved from the day one is that we were able to customize our home by adding extras like a 3rd bathroom in the four bedroom in a reasonable price. We were able to stop by while they were building our home at any time we wanted. Communication was excellent. We are very happy in our new home. ... More

The customer service from the sales rep Jeff and the builder Tony. Outstanding

I had a great experience buying a hole from KB.

My home is beautiful, and exactly as I wanted. There were a couple of hiccups in the building process, but they always responded quickly and fixed whatever the issue was. Now that I've lived here for almost 2 months I've noticed some small things that needed attention, and they have still responded quickly, and they have not given me any grief about fixing anything. I love the neighborhood as well because it is small and no CDD fees. Overall, I am very satisfied with my choice to go with KB Homes and I absolutely love my home.

The house is built well and don't have any issues.

patio and walkway concrete cracking...

Do you homework before going to the design studio. It's really too much for one day. After you get about half way through the choices you are exhausted. You just want to get it over with and you make mistakes.

Bad intentional people was saying this and that about KB homes and that's probably why I never purchased from them before. I have purchased from Pulte Homes, Adams Homes, Smith Family Homes and recently from Lennar Homes in the past but nothing like KB Home. I was wrong by judging them based on bad feedbacks but it turned out to be BY FAR the best experience ever. From beginning to end, the staff, the loan processors, the superintendent and the company in its entirety made this purchasing process completely Painless and rather Enjoyable.

My experience with KB has been almost perfect. I absolutely love my home! That being said, as the days and weeks go by something pops up that needs correction. I’ll make 1 call or send 1 email to my CM or Sales manger and I’ll usually hear back from the trade by tbe end of the day. Home building is never a perfect process and I 100% get that! It’s nice to know I have a team like Carmelo & Robert behind me. I have 100% confidence that any and all minor issues will be corrected! I can’t say enough amazing things about Carmelo, Robert & the team behind them

We got caught up with pandemic issues e.g. manual labor, equipment supplies but all in all they did their best to make it work.

I was VERY satisfied with my home and would purchase a KB home in the future based on my experience. The home is energy efficient, well built (my home inspector said so) and I was particularly impressed with the hybrid water heater! The only problems I have are: 1. standing water on the sides of the house due to poor grading or the fact that the houses are too close to drain well. 2. noticed that my lawn grass was not rooted properly either due to the builder not watering daily for the first 30 days or that it was already dried out when placed on the lot. This has caused my grass to shrivel and die in places unless we have continuous rain. 3. The worker who laid the tile left small pieces of concrete all over the floor instead of cleaning up after his work. This was disappointing. ... More

KB Home has a team who is willing to help you and answer any questions you might have throughout the whole building process. Steve, the construction manager, was really helpful and friendly when we needed to address a couple of things in the house.

The sales staff, GC and other staff we worked with are nice and very helpful.

Work manager assigned to my building was not a great guy so they changed him to make my experience better.

Nice buying experience, nice customer service

My home-buying, loan, and showroom experiences were outstanding with KB Home. The trouble I had with KB Homes was the completion of my home. The home was three months late, and my project manager was not listening to my concerns. I moved in this February, still have several problems still not been resolved. KB homes are working to fix these issues but the process is very slow. However, my family and I do love our new home.

So happy with our new home - have to say my favorite part was all the customization. I really valued the weekly updates from Ramon & Steve. They were very helpful and answered all our questions to our satisfaction.

Responded with urgency.

The entire process and Experience were enjoyable.

Contractor say will fix "issues" but you don't hear from him over 2 months.

KB lending portion wasn't very good at all.....builder and construction of home and house itself were excellent. Enough said. I'm done with filling out surveys.