KB Home Reviews in Las Vegas, NV

The homebuilding process was stressful as many new home buyers know. The loan process was the most stressful part. I felt like a lot of the documents we were giving were being lost and had to be redone a lot of the times. And the communication between the sales agent and loan officer was not well. I understand having to keep giving documents in order to continue the process for the loan, but to keep being told that documents were never received despite the email confirmation was frustrating. Jared, our sales agent was amazing. He kept us updated every week and met our needs whenever we needed. Jason, the superintendent of our home was also super helpful. He worked fast and completed the tasks that needed to be done ASAP. Overall, the homebuying experience was great, despite the loan process. ... More

KB and their staff helped the process of me purchasing and moving into my first house a smooth, enjoyable and memorable experience

This new home makes me comfortable and happy, thank you for your hard work

Each aspect of the process was met with experienced professional and a great attitude.

We need all tens.

My building supervisor, Nick is great. He has a great personality and is very patient. He listens to all my "concerns" and respond promptly. He even picks up his cell phone on weekend when I have a blown fuse in my kitchen and gave me advice. He had accommodate and assist me to change my initial walk through date when I had some oral surgery done in NY. I had a condo in NY LI area and my experience with KB home and Nick opens my eyes on how excellent builders respond to their customer after the sales. KB could write the text book on customer care. They truly earn their motto on "relationship building". I am impressed that a lot of employees purchase KB homes in the vicinity. This substantiate the quality of their work. An "insider" knows true quality. Overall my experience is extremely positive. It makes my 3000 miles move form LI to NV very worthwhile. I also want to mention Venessa who is my sales representative. She had kept me inform all the way through the building phase. She is an asset in the sales team. Keep up the good work. ... More

Excellent experience and so very grateful

Great experience, there are all nice and help full, i would recoment to my friends!!!

Wes was very informative and prompt

From start to finish I’ve never had a more smooth experience as I’ve had with KB Home Durham West. Every step of the way my questions were addressed and taken care of. I’m glad I found KB Home Durham West to be my next home. My home is beautiful.

Time to correct warranty issues is excessive. Six weeks to have a missing medicine cabinet installed and front door adjusted so smart lock will work. Still waiting. Still waiting on replacement kitchen cabinet doors almost two months after closing. Repair of electrical outlet that was covered by sheetrock resulted in another two week wait to fix damaged sheetrock. Sheetrock and paint repairs have only met the minimum and do not really match original.

Needs improvement on the quality of finishings upon turnover making sure that everything is finished.Needs to update some options and designs for more modern customize look.Needs improvement on addressing issues un a tumely manner.

KB home price is ok, house building not that good, because my house a lot cracked , but Charlie take care good, very good service, he is very friendly and wonderful!

Jennifer, Mark & Michelle were with me every step of the way and displayed exceptional customer service and on the spot follow up.

We love our new home.

The quality and workmanship building my home was rushed. There were so many cosmetic issues that needed to be cured after move in. The garage door button on the wall was not working due to electrical wiring issues. The first floor bath shower wall had deep scratches, and the ceramic sink had Grey spots embedded in the sink which was a defect. First floor front entrance door, the fire door to garage, and the first floor bath door needed adjustments,. The kitchen cabinet doors had gaps needed adjustments, and they forgot to install the bottom Molding to the cabinets. Missing closet Door handle Plates, the strike plate on the laundry door casing issue, and the White cap on the 2nd floor bedroom Closer door stopper for the bedroom closet door above the garage. First floor window latch was loose, large drywall cracks in my kitchen ceiling, and master bedroom ceiling from the air vent. Bedroom and bathroom door finish Was painted over due to scratches, and golf size dips in the wall. The builder warranty rep was quick to schedule dates and increments for vendors to come out to the house to cure the issues. Overall it’s a good home, and they were very responsive to my issues. ... More

Great service from KB. Thank you !

I’m ver satisfied with Kb homes with the whole team from the agent all the way to the loan officer. They call or email me once a week about the progress of the house and my loan. They are very professional and they worked with you as a team.

I am truly satisfied with the people that helped me thought this home buying process. I would like t recognize Jared, Myra and especially Jason. I couldn't have done all this w/o their help.

The process was super simple from the lottery system to picking out the lot, and design studio! I was kept updated every week on the process of my new build. I could not be happier with the entire process !

6 month delivery delay, unprofessional after completion of sale. Independent building inspection revealed 100+ items not in compliance with building code. Obviously short cuts were taken in construction of my townhome. It’s a brand new home.

Honestly the home buying and building experience was extremely easy and painless. Definitely recommend.

Highly recommended for home buyer

It has been almost 2 months since we moved in and our cabinets and drawers are still missing.

Your crew from KB made it a pleasant experience. This was my first purchased home. All the way from your sales to finance and then final construction. If you were to ask me would you buy another KB home? I’d say yes.