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KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1115 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1115 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Las Vegas Area

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Customer Reviews

KB Home team rocks

  • Sirshendu G.
  • Verified HomeBuyer
  • March 22, 2022
  • Las Vegas, NV

We had a great experience with KB home team. The team did a great job in making the entire journey smooth and stress free. They were extremely helpful, courteous and provided regular updates during the home building process. The quality of home is great and comes at a fair price. I highly recommend KB Home to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful!!!!

  • Shirley P.
  • Verified HomeBuyer
  • March 22, 2022
  • Henderson, NV

I love my new townhome. It was definitely worth the wait. The KB sales and construction team team was very helpful. Thank you again!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Communication is unmatched.

  • Evan L.
  • Verified HomeBuyer
  • March 22, 2022
  • Henderson, NV

The staff is lovely and attentive - super kind too! Even after moving in, they're still kind and willing to help at a moment's notice.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Building with KB was a great experience!

  • Samuel T.
  • Verified HomeBuyer
  • March 16, 2022
  • Henderson, NV

Building with KB was a great experience! Everyone from the sales office, design studio, loan officer, and construction supervisor was very attentive!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Satisfied customer and excellent Service

  • Greg L.
  • Verified HomeBuyer
  • March 09, 2022
  • Las Vegas, NV

Satisfied customer and excellent Service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Client Care and A Beautiful Hom

  • Kelly R.
  • Verified HomeBuyer
  • March 08, 2022
  • Las Vegas, NV

Marla was fantastic throughout the entire process, we bought a beautiful home at a GREAT price in this crazy market. We are so happy with our KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home building made easy to understand

  • Kay R.
  • Verified HomeBuyer
  • March 03, 2022
  • North Las Vegas, NV

From the moment you walk into the sales office everything is explained on the process. You are kept up to date on all steps of the construction along the way. Jesse the construction manager is available for questions, he has real concern on you questions and will put you at ease.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent response time

  • Kimberly V.
  • Verified HomeBuyer
  • January 09, 2022
  • Las Vegas, NV

Really excellent customer service. Quick response time and repair turnaround

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We were very happy with our experience!

  • Geoffrey M.
  • Verified HomeBuyer
  • December 23, 2021
  • Las Vegas, NV

We were very happy with our experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worth the wait

  • Anonymous
  • Verified HomeBuyer
  • December 16, 2021
  • Las Vegas, NV

Despite the supply chain issues, the house is very nice and worth waiting for.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Good experience for first home

  • Ying C.
  • Verified HomeBuyer
  • December 14, 2021
  • Las Vegas, NV

Good experience for first home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Easy process, sales associate and superintendent very helpful

  • Ricky R.
  • Verified HomeBuyer
  • December 09, 2021
  • Las Vegas, NV

Easy process, sales associate and superintendent very helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - It was a good experience.

  • Mikhail A.
  • Verified HomeBuyer
  • December 07, 2021
  • Las Vegas, NV

It was a good experience. Everyone was very nice and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - D’Ann, Nik, Jason were amazing to work with

  • Mark C.
  • Verified HomeBuyer
  • December 07, 2021
  • Las Vegas, NV

D’Ann, Nik, Jason were amazing to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of follow-through, but a good home

  • Aaron M.
  • Verified HomeBuyer
  • December 07, 2021
  • North Las Vegas, NV

Overall I am very happy with my new home. I had several issues prior to my closing date and with it being a tight time frame between closing and having to move out of my previous living situation I had to let some stuff go that was never fixed, being told it would get done in 1-6 weeks. I have been at my property for almost 2 months now with none of that stuff getting remedied, but once that gets done I will be a lot happier.

KB Home responded:
Hi Aaron, I'm sorry to hear that you have some items in your new home that need attention. I'd like to help. Please email our Customer Relations team at CustomerRelations@kbhome.com so we can put you in touch with a member of our management team to look into this for you. We'll make sure you are contacted. Best wishes, Sheila.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

KB Home - Amazing smooth process , always answered questions right away

  • Catia H.
  • Verified HomeBuyer
  • December 02, 2021
  • Las Vegas, NV

Amazing smooth process , always answered questions right away and very quick to fix any issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Highly Recommended

  • James B.
  • Verified HomeBuyer
  • December 02, 2021
  • Las Vegas, NV

Buying a new home can be a scary thing. KB really goes out of their way to simplify and take the fear out of the purchasing process. The level of open communication between you the customer and the KB staff starting from Sales People through the entire home purchasing process down to the Superintendent of Construction during the entire construction. They sent weekly photos and updates during the build, so I wasn’t guessing what was being done. Now that I am moved in and have had a couple minor issues, the Customer Support Service for any warranty related fixes has been incredibly responsive ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our overall experience from start to finish was perfect.

  • Mario G.
  • Verified HomeBuyer
  • December 02, 2021
  • North Las Vegas, NV

Our overall experience from start to finish was perfect. Everyone we dealt with was A+ thankyou

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Paz’s Cozy New Home

  • Jeannette C.
  • Verified HomeBuyer
  • December 01, 2021
  • Las Vegas, NV

From start to finish, our experience has been amazing. Sherry and Annette have always been responsive to all of our questions and concerns, keeping us updated through every phase of the build. After moving we had a few issues that both assisted in getting a quick response. Josh also stepped in when it became urgent and I was in tears as I could not work (electrical and cable issue) as I work from home and lost a day and half of work. It was less time then the original quote of a weeks response time for repairs. Overall, I would recommend KB Homes and absolutely loved working with Sherry ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the house has a nice distribution and is very spacious

  • Mario P.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

The house at first looks good but when you pay attention to the details, you find the errors. they need to pay more attention to the final details

KB Home responded:
Hi, Mario, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Nick

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

KB Home - Great company with great customer service.

  • Daniel H.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

Great company with great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Staff was excellent

  • Nancie T.
  • Verified HomeBuyer
  • November 30, 2021
  • Henderson, NV

Office staff very knowledgeable and helpful. Design center staff also great

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Delays, Poor Workmanship, and Horrible Communication

  • Michael N.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

We have had a horrible experience and would not recommend using KB. Even after moving in, we still have so many issues that are taking forever to be addressed. We were told that any defects would be fixed within three days of our New Home Orientation, but here we sit about two months later and are still waiting for so many issues to still be fixed. Most of the issues are around sloppy work and cutting corners. Whoever worked on our house clearly doesn't have any pride in workmanship, and just rushed through their jobs hoping no one would complain. It is extremely disappointing to buy a ...

KB Home responded:
Hi Michael, I apologize that you are disappointed with your experience and that you have items in your home that need to be addressed. I'd like to ask a member of our management team to contact you to look into things for you. If you'll email our Customer Relations team at CustomerRelations@kbhome.com, we will make sure you are contacted. Please include your address and the best phone number to reach you. Best wishes, Sheila.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

KB Home - It was a great experience working with KB, they helped us on

  • Atul G.
  • Verified HomeBuyer
  • November 25, 2021
  • Las Vegas, NV

It was a great experience working with KB, they helped us on each step and made our buying experience great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB walks the buyer through the entire process with great communication

  • John M.
  • Verified HomeBuyer
  • November 23, 2021
  • Las Vegas, NV

KB walks the buyer through the entire process with great communication and excellent customer service (big shoutout for outstanding service from KB sales agent Jana M. and KB Project Manager David W.) A very smooth process from beginning to end. Thank you KB!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5