Skip main navigation

KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1129 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1129 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Las Vegas Area

View Homes

Customer Reviews

KB Home - Easy process, sales associate and superintendent very helpful

  • Ricky R.
  • Verified HomeBuyer
  • December 09, 2021
  • Las Vegas, NV

Easy process, sales associate and superintendent very helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - It was a good experience.

  • Mikhail A.
  • Verified HomeBuyer
  • December 07, 2021
  • Las Vegas, NV

It was a good experience. Everyone was very nice and helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - D’Ann, Nik, Jason were amazing to work with

  • Mark C.
  • Verified HomeBuyer
  • December 07, 2021
  • Las Vegas, NV

D’Ann, Nik, Jason were amazing to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lack of follow-through, but a good home

  • Aaron M.
  • Verified HomeBuyer
  • December 07, 2021
  • North Las Vegas, NV

Overall I am very happy with my new home. I had several issues prior to my closing date and with it being a tight time frame between closing and having to move out of my previous living situation I had to let some stuff go that was never fixed, being told it would get done in 1-6 weeks. I have been at my property for almost 2 months now with none of that stuff getting remedied, but once that gets done I will be a lot happier.

KB Home responded:
Hi Aaron, I'm sorry to hear that you have some items in your new home that need attention. I'd like to help. Please email our Customer Relations team at CustomerRelations@kbhome.com so we can put you in touch with a member of our management team to look into this for you. We'll make sure you are contacted. Best wishes, Sheila.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

KB Home - Amazing smooth process , always answered questions right away

  • Catia H.
  • Verified HomeBuyer
  • December 02, 2021
  • Las Vegas, NV

Amazing smooth process , always answered questions right away and very quick to fix any issues.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Highly Recommended

  • James B.
  • Verified HomeBuyer
  • December 02, 2021
  • Las Vegas, NV

Buying a new home can be a scary thing. KB really goes out of their way to simplify and take the fear out of the purchasing process. The level of open communication between you the customer and the KB staff starting from Sales People through the entire home purchasing process down to the Superintendent of Construction during the entire construction. They sent weekly photos and updates during the build, so I wasn’t guessing what was being done. Now that I am moved in and have had a couple minor issues, the Customer Support Service for any warranty related fixes has been incredibly responsive ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our overall experience from start to finish was perfect.

  • Mario G.
  • Verified HomeBuyer
  • December 02, 2021
  • North Las Vegas, NV

Our overall experience from start to finish was perfect. Everyone we dealt with was A+ thankyou

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Paz’s Cozy New Home

  • Jeannette C.
  • Verified HomeBuyer
  • December 01, 2021
  • Las Vegas, NV

From start to finish, our experience has been amazing. Sherry and Annette have always been responsive to all of our questions and concerns, keeping us updated through every phase of the build. After moving we had a few issues that both assisted in getting a quick response. Josh also stepped in when it became urgent and I was in tears as I could not work (electrical and cable issue) as I work from home and lost a day and half of work. It was less time then the original quote of a weeks response time for repairs. Overall, I would recommend KB Homes and absolutely loved working with Sherry ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

the house has a nice distribution and is very spacious

  • Mario P.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

The house at first looks good but when you pay attention to the details, you find the errors. they need to pay more attention to the final details

KB Home responded:
Hi, Mario, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Nick

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

KB Home - Great company with great customer service.

  • Daniel H.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

Great company with great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Staff was excellent

  • Nancie T.
  • Verified HomeBuyer
  • November 30, 2021
  • Henderson, NV

Office staff very knowledgeable and helpful. Design center staff also great

Total Score 5


Quality 2

Trustworthiness 4

Responsiveness 5

Delays, Poor Workmanship, and Horrible Communication

  • Michael N.
  • Verified HomeBuyer
  • November 30, 2021
  • Las Vegas, NV

We have had a horrible experience and would not recommend using KB. Even after moving in, we still have so many issues that are taking forever to be addressed. We were told that any defects would be fixed within three days of our New Home Orientation, but here we sit about two months later and are still waiting for so many issues to still be fixed. Most of the issues are around sloppy work and cutting corners. Whoever worked on our house clearly doesn't have any pride in workmanship, and just rushed through their jobs hoping no one would complain. It is extremely disappointing to buy a ...

KB Home responded:
Hi Michael, I apologize that you are disappointed with your experience and that you have items in your home that need to be addressed. I'd like to ask a member of our management team to contact you to look into things for you. If you'll email our Customer Relations team at CustomerRelations@kbhome.com, we will make sure you are contacted. Please include your address and the best phone number to reach you. Best wishes, Sheila.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

KB Home - It was a great experience working with KB, they helped us on

  • Atul G.
  • Verified HomeBuyer
  • November 25, 2021
  • Las Vegas, NV

It was a great experience working with KB, they helped us on each step and made our buying experience great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB walks the buyer through the entire process with great communication

  • John M.
  • Verified HomeBuyer
  • November 23, 2021
  • Las Vegas, NV

KB walks the buyer through the entire process with great communication and excellent customer service (big shoutout for outstanding service from KB sales agent Jana M. and KB Project Manager David W.) A very smooth process from beginning to end. Thank you KB!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - My house was way to rushed.

  • Levi H.
  • Verified HomeBuyer
  • November 23, 2021
  • Las Vegas, NV

My house was way to rushed. My garage door doesn’t work, my porch lights don’t work, my cabinet hasn’t been fixed yet, and the painting on the house was pretty bad. Just wish my house wasn’t rushed i should have to many problems moving into a brand new house. Also no one answers the phone when i need things fixed

KB Home responded:
Hi, Levi, we are sorry for any frustration. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com. Best wishes. -- Nick

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

From the onset of looking for homes, KBHome personnel treated us with professionalism, friendliness and made us feel like we were their only customer.

  • Leticia T.
  • Verified HomeBuyer
  • November 20, 2021
  • North Las Vegas, NV

First of all, all of their staff made the experience truly worthwhile. From start to finish, each person guided us through each step of the process. There are many steps and departments that you must contend with, but each person we dealt with was super knowledgeable, friendly and made sure we got to the finish line. We now own a new, beautiful home. Proud to be owners of our KB home in a beautiful community.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great price and Smooth transaction

  • Di L.
  • Verified HomeBuyer
  • November 18, 2021
  • Las Vegas, NV

Great price and Smooth transaction

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall buying experience, quality of workmanship, trustworthiness, and all the staffs were professionals! Keep up the good job! Thank you!

  • Rene M.
  • Verified HomeBuyer
  • November 17, 2021
  • Las Vegas, NV

KB houses are well built with quality and affordable price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Always there to help and answer your questions

  • Harold M.
  • Verified HomeBuyer
  • November 17, 2021
  • Henderson, NV

Always there for anything you need or want or questions you have cocernning your home from start to finish and even after

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Closing got pushed back 3x.

  • Anonymous
  • Verified HomeBuyer
  • November 16, 2021
  • Las Vegas, NV

Closing got pushed back 3x. Multiple issues during walkthrough that ended up with 3 walkthrough prior to closing. Continued issues with home even after closing

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

KB Home - Great value for the price.

  • Brian L.
  • Verified HomeBuyer
  • November 16, 2021
  • Las Vegas, NV

Great value for the price.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - We had an amazing home buying experience.

  • Dante D.
  • Verified HomeBuyer
  • November 16, 2021
  • North Las Vegas, NV

We had an amazing home buying experience. From our sales person to the design team up to our build superintendent. Everyone was friendly and helpful and went out of their way to make sure that we felt good about our decision. Would definitely choose KB again if we bought/built another home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jen and Noland were great

  • Brandon K.
  • Verified HomeBuyer
  • November 15, 2021
  • Henderson, NV

Jen was great. She kept us informed on the progress. Our super, Noland was great too. He was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We enjoyed working with Wes Pelham. He was helpful and attentive to our questions. We never felt like we were asking a dumb question.

  • Bradley B.
  • Verified HomeBuyer
  • November 09, 2021
  • Las Vegas, NV

We love our KB Home. As soon as we stepped into the model we knew this was “it”. We had been looking for some specific features and the home has them. The studio process was so fun! We enjoyed choosing the finishes that would truly make this house our home. It’s a neat experience to watch your home built from the ground up. Our Superintendent, Wes, was fun and extremely helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Communication throughout the process was great.

  • Janee E.
  • Verified HomeBuyer
  • November 04, 2021
  • Las Vegas, NV

Communication throughout the process was great. I had to give 4 stars for materials because I haven’t been in the house for a month and my dishwasher isn’t working already.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5