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KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1028 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1028 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Las Vegas Area

View Homes

Customer Reviews

Ed@KB

  • Edward F.
  • Verified HomeBuyer
  • January 07, 2020
  • Las Vegas, NV

Several minor comments; Took me making 4 trips to the sales office to get my “welcome” gift(which by the way was not worth the wait) There was a mistake on the location of extra elec outlets, but was resolved to my satisfaction. We have only a few remains fixable issues. I’m waiting to see if they abide by their “will check back with you 30 days after deal closes” One other item; the inset hot & cold water lines for the washer is problematic as the twist-on hoses from my washer it was very difficult the adequately tighten the fittings, resulting in leaks Otherwise, mostly satisfied

Total Score 5


Quality 5

Trustworthiness 4

Value 3

Responsiveness 4

Overall great experience!

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2019
  • Las Vegas, NV

Materials used could be better. Example: The upgraded kitchen to "gourmet" kitchen only has a 30" hood and stovetop. Could have used a minimum of 36" instead. Would be better if the countertop would have had a 1'' to 1.5" trim instead of just a slab. It looks cheap. However, overall, team is great. The superintendent is very attentive to details of the construction of the home and walks you through the construction phases. The super responds very quickly to questions. I really enjoyed working with them!

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Kb home

  • Silvia H.
  • Verified HomeBuyer
  • January 25, 2023
  • Las Vegas, NV

All sales staff and lender were very nice and professional

KB Home responded:
We're thrilled to hear that our team was enjoyable to work with, Silvia! Thanks so much for sharing these kind words.

Total Score 5


Quality 2

Trustworthiness 5

Value 4

Responsiveness 4

Great sales team . Material and workmanship not so great

  • Anonymous
  • Verified HomeBuyer
  • September 14, 2022
  • Las Vegas, NV

Sales team excellent service . Alot of fixing issues..

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Staff was excellent

  • Nancie T.
  • Verified HomeBuyer
  • November 30, 2021
  • Henderson, NV

Office staff very knowledgeable and helpful. Design center staff also great

Total Score 5


Quality 2

Trustworthiness 4

Value 4

Responsiveness 5

Great customer service!

  • Georgia M.
  • Verified HomeBuyer
  • May 04, 2021
  • North Las Vegas, NV

My home buying experience with KB was a gray experience! I was provide with great customer service through the entire process, and even after closing!

Total Score 5


Quality 3

Trustworthiness 5

Value 2

Responsiveness 5

KB Home - Once I moved in I started to see some poor craftsmanship on the

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2022
  • Las Vegas, NV

Once I moved in I started to see some poor craftsmanship on the drywall nothing major but irritating to look at. Over all good starter home

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 2

KB Home - Overall home buying experience through KB was good.

  • Lequincey C.
  • Verified HomeBuyer
  • July 13, 2022
  • North Las Vegas, NV

Overall home buying experience through KB was good. The quality of work not so good.. no way I should have a brand new home I closed in the summer of this year and my Air Conditioning unit isn’t working properly at all… KB prides itself on energy efficiency but I can’t tell when my energy and money is going out thru the roof..

Total Score 5


Quality 1

Trustworthiness 3

Value 5

Responsiveness 5

Mr

  • Gabriel W.
  • Verified HomeBuyer
  • June 22, 2022
  • North Las Vegas, NV

The buying experience was great. However, I placed a couple of work orders in and haven't received a response. It's been a couple of weeks.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Great costumer service in sales sales office.

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2021
  • Las Vegas, NV

my total experience is 4.

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Disappointed

  • Moises H.
  • Verified HomeBuyer
  • May 31, 2023
  • Henderson, NV

My flooring started lifting when exposed to high temperatures. Leaks under all sinks and my heater was missing a lid.

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 4

Poor quality control

  • Cindy P.
  • Verified HomeBuyer
  • September 01, 2022
  • Las Vegas, NV

Many cosmetic and quality control issues at walkthrough that have still yet to be addressed even after filing warranty claims

Total Score 5


Quality 2

Trustworthiness 4

Value 5

Responsiveness 1

KB Home - Cheaply made homes at not so cheap prices.

  • Alexander A.
  • Verified HomeBuyer
  • July 05, 2022
  • Las Vegas, NV

Cheaply made homes at not so cheap prices.

Total Score 5


Quality 2

Trustworthiness 3

Value 2

Responsiveness 3

Great experience except KB Lending

  • Joshua C.
  • Verified HomeBuyer
  • May 11, 2021
  • Las Vegas, NV

Great overall experience from the KB sales and construction teams. Very dissatisfied with Kb home lending and their lack of responsiveness. Home move in was delayed, movers rescheduled, and my work had to be rescheduled. Cost me thousands of $$$ due to mismanagement of my loan closing process.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - There were a lot of delays due to COVID but everyone was great

  • Violeta A.
  • Verified HomeBuyer
  • November 17, 2020
  • Las Vegas, NV

There were a lot of delays due to COVID but everyone was great about keeping me updated when building finally started and throughout the process.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great customer service

  • Gabrielle H.
  • Verified HomeBuyer
  • June 25, 2019
  • North Las Vegas, NV

Great customer service

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incredible Experience

  • Taylor David V.
  • Verified HomeBuyer
  • May 08, 2023
  • Henderson, NV

Vanessa and Mike were incredible and truly made our experience wonderful. Vanessa explained things along the way and Mike always kept us up to date during the build. Both represented KB Homes very very well!

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good service - good follow up and knowledgeable of products

  • Joseph D.
  • Verified HomeBuyer
  • July 13, 2022
  • Las Vegas, NV

Good service and excellent knowledge of overall products

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

the loan officer and the mananger

  • Ruvimbo M.
  • Verified HomeBuyer
  • May 03, 2022
  • Las Vegas, NV

Just see if you like kb homes

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - It was exciting watching every phase of the house being constructed.

  • Albert F.
  • Verified HomeBuyer
  • October 22, 2021
  • Las Vegas, NV

It was exciting watching every phase of the house being constructed. When the time came to close and move in there were some issues that needed to be addressed which comes along with new construction. But I was very satisfied with Russell and Brandon addressing our issues in a timely manner. Overall KB gives a beautiful home for your money. I would use them again if I was in the market.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Yes we already share it with my friends

  • Molly L.
  • Verified HomeBuyer
  • October 21, 2021
  • Las Vegas, NV

Yes we already share it with my friends

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Very attentive and resourceful.

  • Maritza V.
  • Verified HomeBuyer
  • March 16, 2021
  • North Las Vegas, NV

Very attentive and resourceful. Easiest and stress free home buying experience I’ve had.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Need more quest parking lot because of no driveway and small

  • Nancy O.
  • Verified HomeBuyer
  • February 25, 2021
  • North Las Vegas, NV

Need more quest parking lot because of no driveway and small garage. Two small bedrooms are not enough space In the living room are good space but it’s hard to put tv in a wrong direction.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

The KB homesite office staff

  • Christopher S.
  • Verified HomeBuyer
  • December 08, 2020
  • Las Vegas, NV

The office staff was great, responsive, and very intentive. The Studio process was very rushed and once covid started it was merely impossible to make and additions or changes, which we were told we would have two studio sessions and we really only received one. A few options were left out and we figured it out after the construction had begun. The construction phase was dragged out during covid which forced me to stay at an undesirable place for four months long than intended but our contractor was able to finish the home before their projected date. The home was finished with minor issues ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

SATISFIED WITH MY PURCHASE

  • Gregory C.
  • Verified HomeBuyer
  • September 10, 2020
  • North Las Vegas, NV

My wife and I bought our house while living in San Diego. Our sales rep Amanda and contractor Ryan kept us up to date throughout the whole process which eased the stress with COVID happening as I was unable to leave San Diego.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5