KB Home Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About KB Home.
Read all 1028 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Las Vegas Area
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Customer Reviews
Principal
- Kenneth S.
- Verified HomeBuyer
- December 21, 2022
- Las Vegas, NV
Buying a house to kbh over all is ok.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Decent experience
- Louie M.
- Verified HomeBuyer
- August 16, 2022
- Las Vegas, NV
Just make sure to be very attentive
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Building experience was ok.
- Jennifer N.
- Verified HomeBuyer
- July 26, 2022
- Henderson, NV
Building experience was ok. Little attention to details with the finished product.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - We appreciated the weekly updates.
- Reymund D.
- Verified HomeBuyer
- May 25, 2022
- Henderson, NV
We appreciated the weekly updates.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
KB Home - It’s a nice area and the closing part was confusing because when
- Cesar T.
- Verified HomeBuyer
- October 16, 2021
- Las Vegas, NV
It’s a nice area and the closing part was confusing because when we get our key the person does not know about it they worked hard to get the deadline. Overall it’s okay experience a lot of place to grow. And also hopefully the communication and responsiveness will get better.
Total Score 4
Quality 4
Trustworthiness 3
Value 5
Responsiveness 4
KB Home - It was a good experience.
- Ruby R.
- Verified HomeBuyer
- October 12, 2021
- North Las Vegas, NV
It was a good experience.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Builders should not take advantage of the booming teal estate
- Anonymous
- Verified HomeBuyer
- June 22, 2021
- Las Vegas, NV
Builders should not take advantage of the booming teal estate market. Take away from a year ago. Inferior materials or cheaper used. So noisy even with the energy efficient windows and insulation.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - The cabinets and baseboards keep breaking :( but we really love
- Megan C.
- Verified HomeBuyer
- January 05, 2021
- Las Vegas, NV
The cabinets and baseboards keep breaking :( but we really love the home and the community
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Good experience in new home buying
- Jimmy L.
- Verified HomeBuyer
- December 01, 2020
- Henderson, NV
Good experience in new home buying
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Needs improvement
- Anonymous
- Verified HomeBuyer
- July 29, 2020
- Las Vegas, NV
Make sure your house is built the same as the model. When you at the design center don’t aloud them to rush you with your selections.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
KB Home - The plans to the homes built need some work.
- Leon T.
- Verified HomeBuyer
- July 14, 2020
- Las Vegas, NV
The plans to the homes built need some work. There were some quirk issues with aisle spacing in the kitchen.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Happy customer, but...
- Angela M.
- Verified HomeBuyer
- July 07, 2020
- North Las Vegas, NV
Overall I’m really happy with my house. I did notice a week after moving in, the paint on the outside of the French doors was already chipping off. Seems Like they only used one coat. The KB sales rep opened a claim for me when I initially told her, but as of yet, I had not received a call.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
KB Home - We are really happy with our house.
- Joyce L.
- Verified HomeBuyer
- April 28, 2020
- North Las Vegas, NV
We are really happy with our house.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB is reliable and great customer service
- Arlene M.
- Verified HomeBuyer
- February 11, 2020
- Las Vegas, NV
KB is one of the best home builder in Las Vegas
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Homes
- Kristine K.
- Verified HomeBuyer
- January 07, 2020
- Las Vegas, NV
I like my single story home very much. I bought the 1849 model. One issue I have is that I wish the company would build single story homes near each other instead of being sandwiched in between gigantic two story homes. Also the basic home too expensive to start out with since the buyer is absolutely compelled and finds it necessary to upgrade.
Total Score 4
Quality 4
Trustworthiness 5
Value 2
Responsiveness 5
Great Sales Team Services
- Sherry S.
- Verified HomeBuyer
- December 11, 2019
- Las Vegas, NV
Helpful and Responsive!
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Good Home
- Anonymous
- Verified HomeBuyer
- November 11, 2019
- Las Vegas, NV
The home was great and allowed for further improvements that was easy for me. The welcoming crew and Rick the manager was very helpful during the walkthrough and when we had some questions and issues with the house. Rick was very helpful and very prompt with service and follow through.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Happy with the house, Tired of surveys and reviews.
- Anonymous
- Verified HomeBuyer
- June 25, 2019
- North Las Vegas, NV
Overall very pleased with our home. There were some small glitches in end but most were resolved to our liking. The main issue I have is the constant surveys and reviews requested by KB, plus the insistence by the staff the receive all 10's for ratings (because they don't get their bonus if not all tens). Well, news for you KB nobody is capable of all 10's all the time. People make mistakes. Plus, nagging by the staff every time we saw them to "please give us 10's on the survey. That was enough to make me want to give 0's. You should want to know what the issues were not the successes. One ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Nice homes for the price
- Ray H.
- Verified HomeBuyer
- March 19, 2019
- North Las Vegas, NV
Overall I'm happy with the home and floor plans..If I had to gripe about anything I would say I'm a little disappointed with the small backyard and a small issues with the wiring of the house. (Cable and the internet) not really sure who the responsibility really falls on weather it's Cox or the home builder, because both are saying it's the other party and unfortunately I'm caught in the middle. Other than that I would still give the home builder a very high 8 for a respectable rate of 10.
KB Home responded:
Hello Ray, thank you for your feedback. We would be happy to connect you with a representative to look into any concerns. You may e-mail CustomerRelations@kbhome.com for assistance. Enjoy your home. -Brian
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
The end
- Joel C.
- Verified HomeBuyer
- December 12, 2023
- Las Vegas, NV
The process was great throughout the lending, choosing, and building process until the end. There was a great deal of push back from the sales rep Laura and superintendent Jason on my deserve to get and independent inspection done. After I understood why, as the house had a number of things wrong with it. I bought a new home so I wouldn’t have to worry about maintenance but the condition the house was in at the final walkthrough was not up to expectations
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Not Move-in ready
- Anonymous
- Verified HomeBuyer
- January 27, 2023
- Las Vegas, NV
The process during the home build was good, but once I closed there were plenty of exceptions that needed to be completed. Wished the home was more “move in ready” than what I walked into.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Overall good experience
- Anonymous
- Verified HomeBuyer
- November 29, 2022
- Henderson, NV
Saul is an outstanding salesperson. Noland was responsive to my concerns. Sean was excellent with my laon. I was not able to make one of my most important structural options changes due to timing, but some design center changes were facilitated. Home was not finished when my walkthrough was scheduled, so I could not do final inspection personally. Overall, staff made the experience easy for me.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Good Home
- Anonymous
- Verified HomeBuyer
- October 11, 2022
- Las Vegas, NV
The quality and workmanship building my home was rushed. There were so many cosmetic issues that needed to be cured after move in. The garage door button on the wall was not working due to electrical wiring issues. The first floor bath shower wall had deep scratches, and the ceramic sink had Grey spots embedded in the sink which was a defect. First floor front entrance door, the fire door to garage, and the first floor bath door needed adjustments,. The kitchen cabinet doors had gaps needed adjustments, and they forgot to install the bottom Molding to the cabinets. Missing ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - I have had great experience with the sales staff.
- Simon K.
- Verified HomeBuyer
- July 19, 2022
- Las Vegas, NV
I have had great experience with the sales staff. No complaints there. Quality of service by design studio staff and Quality of craftsmanship by all trades need improvement. There were many repairs that took long time to be addressed and still one issue that has not been addressed. This issue isn’t primarily with KB home but with Sub contractors and KBHOMES not having control over sub contractors it hires.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 3
On schedule.
- Nels P.
- Verified HomeBuyer
- May 19, 2022
- Las Vegas, NV
Check EVERYTHING on final walk-through. Do all the windows work? Does the doorbell work? Does the irrigation system work? If multi-level, how does the HVAC for each floor interact with the controllers? Reinspect after a couple of weeks.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
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