KB Home Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About KB Home.
Read all 1028 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Las Vegas Area
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Customer Reviews
Lack of follow-through, but a good home
- Aaron M.
- Verified HomeBuyer
- December 07, 2021
- North Las Vegas, NV
Overall I am very happy with my new home. I had several issues prior to my closing date and with it being a tight time frame between closing and having to move out of my previous living situation I had to let some stuff go that was never fixed, being told it would get done in 1-6 weeks. I have been at my property for almost 2 months now with none of that stuff getting remedied, but once that gets done I will be a lot happier.
KB Home responded:
Hi Aaron, I'm sorry to hear that you have some items in your new home that need attention. I'd like to help. Please email our Customer Relations team at CustomerRelations@kbhome.com so we can put you in touch with a member of our management team to look into this for you. We'll make sure you are contacted. Best wishes, Sheila.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 3
Good Superintendent
- Kevin M.
- Verified HomeBuyer
- August 26, 2021
- Las Vegas, NV
Overall quality product and quick customer response.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 4
KB Home - Beautiful Home designs & locations to pick from!
- Leilani C.
- Verified HomeBuyer
- July 27, 2021
- Las Vegas, NV
Beautiful Home designs & locations to pick from!
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 3
I really liked how i received texts and pictures during the building process.
- Alexandra K.
- Verified HomeBuyer
- July 03, 2021
- Las Vegas, NV
I was extremely pleased with the building supervisor, Ryan. He always addressed my concerns and returned my phone calls in a timely manner. However, I am not happy with the faucets that were placed in all the sinks and the careless paint job that was done. For the money that I paid for this home, KB should of had better quality materials! Furthermore, the home lacks light. It should of had more windows and more lighting in the bathroom by the sinks. I also have to turn my lights on during the day in my kitchen. How is this going to save me energy? I also hate the toilets! I have to flush more ...
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
KB Home - The quality of the finishes was not what I expected for a half
- Lauren R.
- Verified HomeBuyer
- March 02, 2021
- Las Vegas, NV
The quality of the finishes was not what I expected for a half million dollar home. A few minor upgrades would have been appropriate such as dimmer switches on lighting, gas outlet in the backyard.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Nice kitchen
- Billy V.
- Verified HomeBuyer
- February 19, 2021
- Las Vegas, NV
Everything seemed nice except the carpet and padding. It seemed thin and cheap.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
KB Home - Everyone was polite and very helpful
- Anonymous
- Verified HomeBuyer
- November 01, 2020
- Las Vegas, NV
Everyone was polite and very helpful
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Responsiveness was great.
- Paul G.
- Verified HomeBuyer
- June 24, 2020
- Las Vegas, NV
Day of our walkthrough construction crew was still working, outlet was missing, light was missing and cabinets were not fixed from it being broken a month before our walkthrough. After issues were brought to their attention they did fix everything we pointed out. A month and a half later we are finding issues such as nails through poking through the carpet, stove and refrigerator are for some reason turning off and need to trip the electrical panel a few times already which worries me.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
KB Home - Overall pretty pleased.
- Shawn T.
- Verified HomeBuyer
- January 07, 2020
- Las Vegas, NV
Overall pretty pleased.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Joann
- Jonathan P.
- Verified HomeBuyer
- October 10, 2023
- Las Vegas, NV
The mortgage center I believe is inefficient.,the loan process was very traumatic for me
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
House is nice and was done quickly
- Kelly Ann B.
- Verified HomeBuyer
- June 20, 2023
- Las Vegas, NV
Was done sooner than we expected
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
House not complete
- Anonymous
- Verified HomeBuyer
- March 07, 2023
- Las Vegas, NV
Seems like my house in a rush closing. Too Many things to fix after walkthrough.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Owner
- Kenny L.
- Verified HomeBuyer
- October 19, 2022
- Las Vegas, NV
KB home price is ok, house building not that good, because my house a lot cracked , but Charlie take care good, very good service, he is very friendly and wonderful!
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
KB Home - We have a great experience and also the loan officer is great
- Renato S.
- Verified HomeBuyer
- July 28, 2022
- North Las Vegas, NV
We have a great experience and also the loan officer is great
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 4
KB Home - The sales office and the studio office were great but the process
- Carlos V.
- Verified HomeBuyer
- July 26, 2022
- Henderson, NV
The sales office and the studio office were great but the process after that not good at ALL, we still have lots of issues with the construction and materials. The finishing touches are still not good lots of mistakes not to count how many still not fix very disappointing this second time
Total Score 4
Quality 1
Trustworthiness 4
Value 5
Responsiveness 4
KB Home - I have not lived long enough in the house to provide feedback
- Mary d.
- Verified HomeBuyer
- August 05, 2021
- North Las Vegas, NV
I have not lived long enough in the house to provide feedback on the quality, workmanship and value.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
Customer Service Representatives have all been helpful and quick to respond to issues.
- Lorraine U.
- Verified HomeBuyer
- May 24, 2021
- North Las Vegas, NV
The workmanship has me questioning my home purchase.
Total Score 4
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Quick response to issues
- Joseph G.
- Verified HomeBuyer
- December 09, 2020
- Las Vegas, NV
Space between homes to close
Total Score 4
Quality 4
Trustworthiness 4
Value 1
Responsiveness 5
I am happy with my house as a whole.
- Anonymous
- Verified HomeBuyer
- January 15, 2024
- Las Vegas, NV
It took some time for issues to be resolved after we got the keys. Luckily my issues were minor and were easily resolved once they got to it. The indoor paint is bad though. It easily gets dirty and when you clean it, it comes off. Jeez! Had I known beforehand I would have had the house repainted before I moved in. No major issues so far. Am I happy with my house? I would say yes. Oh, the gap between the bottom of the door and the floor is big. It looks like the door is in mini skirts. LOL!
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
All staff were helpful, answered all questions and were delightful to work with.
- Anonymous
- Verified HomeBuyer
- August 16, 2023
- Las Vegas, NV
I dealt mostly with Jeannette and Brooke. They both were diligent and helpful with all of my requests.
Total Score 4
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Buyer
- Laura M.
- Verified HomeBuyer
- April 17, 2023
- Las Vegas, NV
The cabinets are really poor quality. I was very disappointed with my cabinet installation. The white countertops are also stained from construction materials, I've been trying to clean these stains for over a month and they're still there (circle suction cup marks, caulk residue, scratches from tools). It felt like the cabinets had already been used and all the screws in the doors are loose and about to fall out.
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
KB Home - It’s too early to rate this home on some of the questions (thus
- Brian W.
- Verified HomeBuyer
- July 13, 2022
- Las Vegas, NV
It’s too early to rate this home on some of the questions (thus 3 stars). The buying process was pretty smooth and the people who helped us, like Sherry, were awesome!!!
Total Score 4
Quality 4
Trustworthiness 3
Value 3
Responsiveness 3
KB Homes - Ascent
- Anonymous
- Verified HomeBuyer
- June 17, 2022
- Las Vegas, NV
Salesman was awesome, he sent us weekly updates, even through shortages of supplies and labor. Time at the design of 2 hours too short, another hour would’ve been satisfactory. Loan process with KB loans was stressful. Final walk through was good, but a few issues that were addressed is still in the works. All in all, everyone was professional.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
KB Home - Overall everything is ok, but my main concern is the backyard
- Tyson S.
- Verified HomeBuyer
- October 08, 2021
- Las Vegas, NV
Overall everything is ok, but my main concern is the backyard right side of wall it’s too low compared to all other walls on my neighbors.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 3
KB Home - The customer service isn't that great.
- Ferdinand P.
- Verified HomeBuyer
- September 14, 2021
- Las Vegas, NV
The customer service isn't that great.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 2
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