KB Home Reviews in Las Vegas, NV

Overall very pleased with our home. There were some small glitches in end but most were resolved to our liking. The main issue I have is the constant surveys and reviews requested by KB, plus the insistence by the staff the receive all 10's for ratings (because they don't get their bonus if not all tens). Well, news for you KB nobody is capable of all 10's all the time. People make mistakes. Plus, nagging by the staff every time we saw them to "please give us 10's on the survey. That was enough to make me want to give 0's. You should want to know what the issues were not the successes. One staff member hinted at giving us extra things on our home so we would give him 10's. If you want a true measure of how you are doing, look at how many referrals from current homeowners to prospective buyers. ... More

Overall I'm happy with the home and floor plans..If I had to gripe about anything I would say I'm a little disappointed with the small backyard and a small issues with the wiring of the house. (Cable and the internet) not really sure who the responsibility really falls on weather it's Cox or the home builder, because both are saying it's the other party and unfortunately I'm caught in the middle. Other than that I would still give the home builder a very high 8 for a respectable rate of 10.

The process was great throughout the lending, choosing, and building process until the end. There was a great deal of push back from the sales rep Laura and superintendent Jason on my deserve to get and independent inspection done. After I understood why, as the house had a number of things wrong with it. I bought a new home so I wouldn’t have to worry about maintenance but the condition the house was in at the final walkthrough was not up to expectations

The process during the home build was good, but once I closed there were plenty of exceptions that needed to be completed. Wished the home was more “move in ready” than what I walked into.

Saul is an outstanding salesperson. Noland was responsive to my concerns. Sean was excellent with my laon. I was not able to make one of my most important structural options changes due to timing, but some design center changes were facilitated. Home was not finished when my walkthrough was scheduled, so I could not do final inspection personally. Overall, staff made the experience easy for me.

The quality and workmanship building my home was rushed. There were so many cosmetic issues that needed to be cured after move in. The garage door button on the wall was not working due to electrical wiring issues. The first floor bath shower wall had deep scratches, and the ceramic sink had Grey spots embedded in the sink which was a defect. First floor front entrance door, the fire door to garage, and the first floor bath door needed adjustments,. The kitchen cabinet doors had gaps needed adjustments, and they forgot to install the bottom Molding to the cabinets. Missing closet Door handle Plates, the strike plate on the laundry door casing issue, and the White cap on the 2nd floor bedroom Closer door stopper for the bedroom closet door above the garage. First floor window latch was loose, large drywall cracks in my kitchen ceiling, and master bedroom ceiling from the air vent. Bedroom and bathroom door finish Was painted over due to scratches, and golf size dips in the wall. The builder warranty rep was quick to schedule dates and increments for vendors to come out to the house to cure the issues. Overall it’s a good home, and they were very responsive to my issues. ... More

I have had great experience with the sales staff. No complaints there. Quality of service by design studio staff and Quality of craftsmanship by all trades need improvement. There were many repairs that took long time to be addressed and still one issue that has not been addressed. This issue isn’t primarily with KB home but with Sub contractors and KBHOMES not having control over sub contractors it hires.

Check EVERYTHING on final walk-through. Do all the windows work? Does the doorbell work? Does the irrigation system work? If multi-level, how does the HVAC for each floor interact with the controllers? Reinspect after a couple of weeks.

Overall I am very happy with my new home. I had several issues prior to my closing date and with it being a tight time frame between closing and having to move out of my previous living situation I had to let some stuff go that was never fixed, being told it would get done in 1-6 weeks. I have been at my property for almost 2 months now with none of that stuff getting remedied, but once that gets done I will be a lot happier.

Overall quality product and quick customer response.

Beautiful Home designs & locations to pick from!

I was extremely pleased with the building supervisor, Ryan. He always addressed my concerns and returned my phone calls in a timely manner. However, I am not happy with the faucets that were placed in all the sinks and the careless paint job that was done. For the money that I paid for this home, KB should of had better quality materials! Furthermore, the home lacks light. It should of had more windows and more lighting in the bathroom by the sinks. I also have to turn my lights on during the day in my kitchen. How is this going to save me energy? I also hate the toilets! I have to flush more than once! Again, I am wasting water, not saving water. Overall, the materials that were used in the home are not to my satisfaction! ... More

The quality of the finishes was not what I expected for a half million dollar home. A few minor upgrades would have been appropriate such as dimmer switches on lighting, gas outlet in the backyard.

Everything seemed nice except the carpet and padding. It seemed thin and cheap.

Everyone was polite and very helpful

Day of our walkthrough construction crew was still working, outlet was missing, light was missing and cabinets were not fixed from it being broken a month before our walkthrough. After issues were brought to their attention they did fix everything we pointed out. A month and a half later we are finding issues such as nails through poking through the carpet, stove and refrigerator are for some reason turning off and need to trip the electrical panel a few times already which worries me.

Overall pretty pleased.

The mortgage center I believe is inefficient.,the loan process was very traumatic for me

Was done sooner than we expected

Seems like my house in a rush closing. Too Many things to fix after walkthrough.

KB home price is ok, house building not that good, because my house a lot cracked , but Charlie take care good, very good service, he is very friendly and wonderful!

We have a great experience and also the loan officer is great

The sales office and the studio office were great but the process after that not good at ALL, we still have lots of issues with the construction and materials. The finishing touches are still not good lots of mistakes not to count how many still not fix very disappointing this second time

I have not lived long enough in the house to provide feedback on the quality, workmanship and value.

The workmanship has me questioning my home purchase.