Skip main navigation

KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1115 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1115 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Las Vegas Area

View Homes

Customer Reviews

I started off with confidence but it has now faded.

  • Gregg A.
  • Verified HomeBuyer
  • August 25, 2020
  • Las Vegas, NV

I love my home. The location was the reason I purchased the home. I have been disappointed with repairs. Most are minor fixes yet are still not completed and I have been in my home for over 60 days. I am not pleased with the quality of my air conditioning in my home. It is suppose to energy friendly and well insulated. Which it is but at a cost of 2 bedrooms being hotter then the rest of the house. The air conditioning company telling me this is normal? They need to work on the function of the home. It looks pretty but it also needs to function. You need to put the toilet paper holder in ...

Total Score 3


Quality 3

Trustworthiness 1

Responsiveness 1

1st time home buyer

  • Nicholas S.
  • Verified HomeBuyer
  • August 14, 2020
  • North Las Vegas, NV

Freddy the superintendent handle all my questions and concerns. During the final walk he made sure everything was perfect for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love My New KB TownHome

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2020
  • North Las Vegas, NV

This is a beautiful community of townhomes and homes. Amber, in sales, and Eric, the super, are both very friendly and knowledgeable. I feel the design of the neighborhood, exterior and especially the interior of the home are well thought out. So many features and energy efficient too. I moved in over a month ago and I'm just as pleased today as I was the day I moved in. Definitely proud to own a KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Needs improvement

  • Anonymous
  • Verified HomeBuyer
  • July 29, 2020
  • Las Vegas, NV

Make sure your house is built the same as the model. When you at the design center don’t aloud them to rush you with your selections.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Excellent

  • Mario L.
  • Verified HomeBuyer
  • July 14, 2020
  • North Las Vegas, NV

they helped us with every question we had on the home. paul walked me and my wife through everything make sure we where happy with everything .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - The plans to the homes built need some work.

  • Leon T.
  • Verified HomeBuyer
  • July 14, 2020
  • Las Vegas, NV

The plans to the homes built need some work. There were some quirk issues with aisle spacing in the kitchen.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

KB Home - Options available are great!

  • Anonymous
  • Verified HomeBuyer
  • July 07, 2020
  • Las Vegas, NV

Options available are great! If you are a visual person like me, make sure you ask questions about them and have a clear understanding of the options that you are seeing in the model homes so that when you are selecting the options for your home that you get the ones that you really want. Questions to ask: Is this option (from the model) offered in the home we have chosen? Are there any differences in the option from what we see in the model to that which will be placed/built in our home? How does the model differ from the paper layout of the house in the brochures? You will LOVE your KB ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy customer, but...

  • Angela M.
  • Verified HomeBuyer
  • July 07, 2020
  • North Las Vegas, NV

Overall I’m really happy with my house. I did notice a week after moving in, the paint on the outside of the French doors was already chipping off. Seems Like they only used one coat. The KB sales rep opened a claim for me when I initially told her, but as of yet, I had not received a call.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

KB Home - Best home builder

  • Yu-Ping C.
  • Verified HomeBuyer
  • June 30, 2020
  • Las Vegas, NV

Best home builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Cumberland Ranch - Las Vegas, NV

  • Sanjeev K.
  • Verified HomeBuyer
  • June 30, 2020
  • Las Vegas, NV

Everyone was helpful and professional, exultant Keep it Up

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A-1 seller

  • Helaine Q.
  • Verified HomeBuyer
  • June 30, 2020
  • North Las Vegas, NV

Everything about the buying process with KB was top notch. Great craftsmanship, a lot of home for the money and a staff that is willing to go above and beyond.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Kevin, Paul, galo provide excelente customers services

  • Saul S.
  • Verified HomeBuyer
  • June 25, 2020
  • Las Vegas, NV

Kevin, Paul, galo provide excelente customers services

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness was great.

  • Paul G.
  • Verified HomeBuyer
  • June 24, 2020
  • Las Vegas, NV

Day of our walkthrough construction crew was still working, outlet was missing, light was missing and cabinets were not fixed from it being broken a month before our walkthrough. After issues were brought to their attention they did fix everything we pointed out. A month and a half later we are finding issues such as nails through poking through the carpet, stove and refrigerator are for some reason turning off and need to trip the electrical panel a few times already which worries me.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Quality home

  • Bradley S.
  • Verified HomeBuyer
  • June 23, 2020
  • North Las Vegas, NV

We are very happy with everything about the house. A few things needed to be fixed that are probably part of normally buying a brand new home but they were quick to schedule and come out. The only thing we were unhappy about was the extra carpet padding we bought because the installer cut it too short so you actually feel the wood stair under your feet and they didn’t pound all the nails down so that hurt. Again, In the process of having it fixed though And quick to schedule.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Poor quality of workmanship

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2020
  • North Las Vegas, NV

Within three months of move-in, multiple observations have been made of poor quality of workmanship

KB Home responded:
Hello, we're very sorry for any frustration. We can put you in touch with a KB Home representative to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. Best wishes. -Brian

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

KB Home - Excellent

  • Jo A.
  • Verified HomeBuyer
  • June 20, 2020
  • North Las Vegas, NV

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

very easy

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2020
  • North Las Vegas, NV

Whole process from start to finish was way easier then we had ever thought

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2020
  • North Las Vegas, NV

Make sure everything is how you want it , they are awesome in assuring your home to be up to pare

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

love the ppl but the house materials are not the best that can be used

  • Brian S.
  • Verified HomeBuyer
  • June 09, 2020
  • North Las Vegas, NV

good to know things are new but not alway used the best products when getting the Basic features

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

KB Home - Beautiful House, so much fun choosing our options

  • James G.
  • Verified HomeBuyer
  • June 03, 2020
  • North Las Vegas, NV

Beautiful House, so much fun choosing our options

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great home and area

  • Christopher S.
  • Verified HomeBuyer
  • June 02, 2020
  • North Las Vegas, NV

Great home and area

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Always were committed to getting the sale situated and resolving

  • Aston F.
  • Verified HomeBuyer
  • May 26, 2020
  • North Las Vegas, NV

Always were committed to getting the sale situated and resolving any issue that arose!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rush Job

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2020
  • Las Vegas, NV

KB Home did a poor job in building my house. It took them almost 6 months to build the house but it looked like a rush job. They installed the kitchen and bathroom cabinets without care. As evident of cracked cabinet doors with deep scratches and dents. The wired shelves were not inspected prior to installation, as some of them already have chipped paint and looks dirty. Paint splatter on tile floor and carpet. They didn’t made an effort to clean up after painting. The doors appeared were not wipe down before painting, dust and dirt were painted over. There were also deep scratches and dents ...

KB Home responded:
Hi, This sounds frustrating for you and I’d like to help. I can ask one of our division managers to contact you to discuss your experience. If you would be willing to email your name and contact information to CustomerRelations@kbhome.com, I’ll make sure someone reaches out to you as soon as possible to look into the concerns you have mentioned. -James

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience

  • Karen B.
  • Verified HomeBuyer
  • May 13, 2020
  • North Las Vegas, NV

I purchased my new home and moved from out of state. The entire process was pretty seamless considering I wasn't here to do anything in person. Everyone was extremely helpful in answering my questions and keeping me updated from the very beginning of the sale, to closing and afterwards. Moving is stressful at the best of times, but doing it while we are under stay at home orders was even more stressful. Everyone I have come into contact with has been professional and responsive to all questions and concerns. The process is even better than I could have expected. I had the house independently ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home but Still Working on It

  • Richard H.
  • Verified HomeBuyer
  • May 12, 2020
  • Henderson, NV

Our new home has excellent workmanship and KB Home is so far very responsive to issues. However, we have had a couple of issues such as too much construction material left in garage, cable and telephone connections to the house and within the house not fully installed and connected, some things as lighting and appliances not fully checked as working. KB Homes has been extremely responsive in acknowledging and addressing these issues.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4