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KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1129 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1129 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Las Vegas Area

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Customer Reviews

KB Home - Kevin, Paul, galo provide excelente customers services

  • Saul S.
  • Verified HomeBuyer
  • June 25, 2020
  • Las Vegas, NV

Kevin, Paul, galo provide excelente customers services

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness was great.

  • Paul G.
  • Verified HomeBuyer
  • June 24, 2020
  • Las Vegas, NV

Day of our walkthrough construction crew was still working, outlet was missing, light was missing and cabinets were not fixed from it being broken a month before our walkthrough. After issues were brought to their attention they did fix everything we pointed out. A month and a half later we are finding issues such as nails through poking through the carpet, stove and refrigerator are for some reason turning off and need to trip the electrical panel a few times already which worries me.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Quality home

  • Bradley S.
  • Verified HomeBuyer
  • June 23, 2020
  • North Las Vegas, NV

We are very happy with everything about the house. A few things needed to be fixed that are probably part of normally buying a brand new home but they were quick to schedule and come out. The only thing we were unhappy about was the extra carpet padding we bought because the installer cut it too short so you actually feel the wood stair under your feet and they didn’t pound all the nails down so that hurt. Again, In the process of having it fixed though And quick to schedule.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Poor quality of workmanship

  • Anonymous
  • Verified HomeBuyer
  • June 23, 2020
  • North Las Vegas, NV

Within three months of move-in, multiple observations have been made of poor quality of workmanship

KB Home responded:
Hello, we're very sorry for any frustration. We can put you in touch with a KB Home representative to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. Best wishes. -Brian

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

KB Home - Excellent

  • Jo A.
  • Verified HomeBuyer
  • June 20, 2020
  • North Las Vegas, NV

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

very easy

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2020
  • North Las Vegas, NV

Whole process from start to finish was way easier then we had ever thought

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2020
  • North Las Vegas, NV

Make sure everything is how you want it , they are awesome in assuring your home to be up to pare

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

love the ppl but the house materials are not the best that can be used

  • Brian S.
  • Verified HomeBuyer
  • June 09, 2020
  • North Las Vegas, NV

good to know things are new but not alway used the best products when getting the Basic features

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

KB Home - Beautiful House, so much fun choosing our options

  • James G.
  • Verified HomeBuyer
  • June 03, 2020
  • North Las Vegas, NV

Beautiful House, so much fun choosing our options

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great home and area

  • Christopher S.
  • Verified HomeBuyer
  • June 02, 2020
  • North Las Vegas, NV

Great home and area

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Always were committed to getting the sale situated and resolving

  • Aston F.
  • Verified HomeBuyer
  • May 26, 2020
  • North Las Vegas, NV

Always were committed to getting the sale situated and resolving any issue that arose!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Rush Job

  • Anonymous
  • Verified HomeBuyer
  • May 16, 2020
  • Las Vegas, NV

KB Home did a poor job in building my house. It took them almost 6 months to build the house but it looked like a rush job. They installed the kitchen and bathroom cabinets without care. As evident of cracked cabinet doors with deep scratches and dents. The wired shelves were not inspected prior to installation, as some of them already have chipped paint and looks dirty. Paint splatter on tile floor and carpet. They didn’t made an effort to clean up after painting. The doors appeared were not wipe down before painting, dust and dirt were painted over. There were also deep scratches and dents ...

KB Home responded:
Hi, This sounds frustrating for you and I’d like to help. I can ask one of our division managers to contact you to discuss your experience. If you would be willing to email your name and contact information to CustomerRelations@kbhome.com, I’ll make sure someone reaches out to you as soon as possible to look into the concerns you have mentioned. -James

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great experience

  • Karen B.
  • Verified HomeBuyer
  • May 13, 2020
  • North Las Vegas, NV

I purchased my new home and moved from out of state. The entire process was pretty seamless considering I wasn't here to do anything in person. Everyone was extremely helpful in answering my questions and keeping me updated from the very beginning of the sale, to closing and afterwards. Moving is stressful at the best of times, but doing it while we are under stay at home orders was even more stressful. Everyone I have come into contact with has been professional and responsive to all questions and concerns. The process is even better than I could have expected. I had the house independently ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home but Still Working on It

  • Richard H.
  • Verified HomeBuyer
  • May 12, 2020
  • Henderson, NV

Our new home has excellent workmanship and KB Home is so far very responsive to issues. However, we have had a couple of issues such as too much construction material left in garage, cable and telephone connections to the house and within the house not fully installed and connected, some things as lighting and appliances not fully checked as working. KB Homes has been extremely responsive in acknowledging and addressing these issues.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

Not finished

  • Laurie L.
  • Verified HomeBuyer
  • May 05, 2020
  • Las Vegas, NV

Have many issue that need to be finished

KB Home responded:
Hi, Laurie, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

The American Dream

  • Kevin P.
  • Verified HomeBuyer
  • May 05, 2020
  • Las Vegas, NV

When I was first looking for a home I didn’t know where to look. Moving to the Vegas area, I’ve seen tons of KB Home builds and when I walked into one I was astounded by their level of detail. From the studio appointment, to builder in house walk throughs, signing my name on the dotted line. Everything couldn’t have been more seamless when it came to my home. Thanks KB for my energy star certified home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent service

  • Yumei L.
  • Verified HomeBuyer
  • May 04, 2020
  • Las Vegas, NV

Excellent service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience

  • Darrin T.
  • Verified HomeBuyer
  • May 01, 2020
  • North Las Vegas, NV

Overall our experience was wonderful and easy compared to previous home purchases. My only concern was in regards to the refrigerator that was on back order. We were elated that we were getting a free upgrade and I asked for clarification ,10 days later we were advised that we were getting our original order which is what we paid for. I'm concerned now, after registering all of our appliances it shows the upgrade and not what we actually received.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

Awesome

  • Guy I.
  • Verified HomeBuyer
  • April 28, 2020
  • Las Vegas, NV

Don't hesitate to ask for something, Alexis and Brandon will take care of you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We are really happy with our house.

  • Joyce L.
  • Verified HomeBuyer
  • April 28, 2020
  • North Las Vegas, NV

We are really happy with our house.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home -lobe our home

  • Clarence M.
  • Verified HomeBuyer
  • April 28, 2020
  • North Las Vegas, NV

There is no option for better kitchen cabinets.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Edwin G.
  • Verified HomeBuyer
  • April 21, 2020
  • North Las Vegas, NV

Overall excellent, exceeded expectations, but not a perfect 5 stars.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

beautiful

  • Catherine T.
  • Verified HomeBuyer
  • April 16, 2020
  • North Las Vegas, NV

KB offers affordable upgrades as well as several designs of new homes to choose from

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB review

  • Eric J.
  • Verified HomeBuyer
  • April 16, 2020
  • North Las Vegas, NV

Great homes

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Happy in my new home

  • Linda V.
  • Verified HomeBuyer
  • April 15, 2020
  • North Las Vegas, NV

Quiet neighborhood. Close to all kinds of stores. Great walking areas. Lovely landscaping.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5