KB Home Reviews in Las Vegas, NV
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What Las Vegas Homeowners Have to Say About KB Home.
Read all 1028 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Las Vegas Area
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Customer Reviews
Everything from start to finish with no hiccups.
- Anonymous
- Verified HomeBuyer
- June 29, 2021
- Las Vegas, NV
Good buying experience but workmanship quality was subpar such as cracked tile roof, carpets, paint, cabinets trims. My recommendation is to double check all above before signing your closing paperwork. In my case, it seems all construction trade were rushing to close therfore having a lot of issues after.
Total Score 4
Quality 2
Trustworthiness 4
Value 3
Responsiveness 4
KB Home - Need quicker responses
- Carmen O.
- Verified HomeBuyer
- April 22, 2022
- Las Vegas, NV
Need quicker responses to issues reported
Total Score 4
Quality 3
Trustworthiness 5
Value 3
Responsiveness 1
The timeline took longer than usual. Superintendent Ryan and Kimara was great and helpful but the gentleman who initial was helping me was not always as helpful.
- Jessica G.
- Verified HomeBuyer
- July 20, 2021
- Las Vegas, NV
Everything seems to be an upgrade. The model homes are somewhat misleading but the prices of the upgrades are not bad. Overall pricing is alright but the timeline and follow up is not always the best. I have been living in our home for 3 months so far so good just some minor things need to followed up by w/ warranty.
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
Great salespeople and finance people !! Amazing. The place where I am having issues is for them to follow up and fix outstanding physical issues inside the home. Responsiveness is terrible and even when they finally do. They come after we complained
- Michael P.
- Verified HomeBuyer
- June 17, 2021
- Las Vegas, NV
And now today only two people came. We still have a small hole in our calk above the shower. This is unacceptable and they need to fix it ASAP. Unfortunately that does t seem to be a priority and no one has come to fix that. We already used the shower so we are afraid if there is further damage. Get on the ball and fix this ASAP. Touch ups still have not been done as well :(
Total Score 4
Quality 2
Trustworthiness 4
Value 5
Responsiveness 1
KB Home - Poor paint job!
- Anonymous
- Verified HomeBuyer
- April 16, 2019
- North Las Vegas, NV
Poor paint job!
Total Score 4
Quality 3
Trustworthiness 3
Value 4
Responsiveness 2
I JUST WANTED THE QUALITY OF WORKMANSHIP TO BE BETTER
- Aranya T.
- Verified HomeBuyer
- January 25, 2023
- Las Vegas, NV
I WISH THE QUALITY OF WORKMANSHIP TO BE BETTER, SO I WILL NOT HAVE THAT MANY ISSUES WITH WARRANTY DEPARTMENT. I CLOSED MY ESCROW ALMOST 2 MONTHS, THE ISSUES ARE STILL THE SAME.
Total Score 4
Quality 2
Trustworthiness 3
Value 4
Responsiveness 1
Terrible Experience With KB Lending
- Danielle E.
- Verified HomeBuyer
- January 03, 2024
- Las Vegas, NV
KB Lending is the worst experience I have ever had dealing with a bank. Questions were asked of me that were truly degrading, and Tracy Bisig, the SR Processor, was the most unprofessional person I have worked with in my life. She NEVER called me throughout the process to introduce herself, and I kept sending the same information because she was not organized. I was never told I could purchase this property from a different lender because I did not meet KD Lending's requirements. I was forced to use my life savings to buy this property because I had no time to seek outside funding. I have ...
Total Score 3
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
The builder was good.
- Anonymous
- Verified HomeBuyer
- March 13, 2024
- Las Vegas, NV
We need a four wheel drive to get into the house for the driveway is to deep. Jesse was very good.
Total Score 3
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
The sales team, Michelle , Beth
- Vincent W.
- Verified HomeBuyer
- June 20, 2023
- Las Vegas, NV
I believe since my community was brand new, I experience unusual circumstances. My move-in was delayed by 2 1/2 months due to now power available to the community when I finally moved in no cable or Internet was available for a month and a half however the sales team was amazing so I can’t penalize them for any mishaps I feel next time, the builder should communicate with the city, and make sure everyone is on the same page so that all the utilities and amenities are available
Total Score 3
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
KB review
- Christina D.
- Verified HomeBuyer
- April 23, 2023
- Las Vegas, NV
When my husband and I became interested in buying a home with KB we had heard great reviews about them and we were excited to work with them as well. We did not like the fact that we were assigned to one lender before signing to buy and then she was changed without our consent or prior warning. It seems like KB has the professional lender that presented well to sell but then change to another person that doesn’t care or get to know you/family. Very unprofessional and don’t like playing these games just to make a sell.
Total Score 3
Quality 5
Trustworthiness 3
Value 3
Responsiveness 4
Warranty claim so slow and miscommunication
- Gaby L.
- Verified HomeBuyer
- January 11, 2023
- Las Vegas, NV
Warranty claim so slow and miscommunication
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
The workmanship is not too good, It seemed the house was built in a hurry.
- Anonymous
- Verified HomeBuyer
- December 21, 2022
- Las Vegas, NV
We feel that the workmanship is not too good, because we can feel many nails on the edges of the carpets. so we use hammer to make the nails flat . and also the sliding door of the bathroom was not installed properly , but after moving it was fixed.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 4
Moved into a new build
- Angela J.
- Verified HomeBuyer
- October 23, 2024
- Las Vegas, NV
The process was pretty simple and the timeline that was provided for our new bill to be finished was accurate. The sales office was always accommodating and welcoming, and honest about different questions we had including upgrades. Once the final walk-through was complete and we moved in, that’s when he realize the quality of work and craftsmanship left much to be desired. Overall, we felt slightly disappointed after moving into our new home. However, these are usually single-family starter homes so somewhat to be expected.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 5
Bang for buck but not high quality
- Anonymous
- Verified HomeBuyer
- December 20, 2023
- Las Vegas, NV
We bought from KBHomes due to the cheaper price compared to other builders but it was a definitely a "you get what you pay for" experience. The house just looked okay from afar but when you get closer and closer you see the poor work done, the inconsistencies, the broken stuff underneath the surface, etc.
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
Behrouz
- Behrouz Y.
- Verified HomeBuyer
- June 06, 2023
- Henderson, NV
I am not happy with material and painting
Total Score 3
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
MD
- Anonymous
- Verified HomeBuyer
- October 25, 2022
- Las Vegas, NV
Needs improvement on the quality of finishings upon turnover making sure that everything is finished.Needs to update some options and designs for more modern customize look.Needs improvement on addressing issues un a tumely manner.
Total Score 3
Quality 3
Trustworthiness 4
Value 4
Responsiveness 3
KB Home - The finished product was sloppy, especially the paint job Roof
- Amy Y.
- Verified HomeBuyer
- April 12, 2022
- Las Vegas, NV
The finished product was sloppy, especially the paint job Roof was not complete at walkthrough
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
KB Home - The value of the house was great, but the quality control of
- Anonymous
- Verified HomeBuyer
- September 21, 2021
- Henderson, NV
The value of the house was great, but the quality control of the workmanship was poor and responses to issues didn't get fix in a timely manner.
Total Score 3
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Initially Warm and Friendly but actually Contract and Sales Driven
- Anonymous
- Verified HomeBuyer
- June 10, 2021
- Las Vegas, NV
Homebuyers should keep in mind that they are not just buying but building the home of their dreams. As much as there is a Purchase Agreement, homebuyers should be more aware and should have a full understanding of what the terms truly are. There are provisions based on a timeline. However, if you are not 100% decided nor are you 100% satisfied with the product, you do not need to accept or agree with anything.
Total Score 3
Quality 5
Trustworthiness 2
Value 5
Responsiveness 2
KB Home - I was happy buying a new home but now after a couple months I
- Gerardo L.
- Verified HomeBuyer
- April 17, 2021
- Las Vegas, NV
I was happy buying a new home but now after a couple months I am feeling somewhat discriminated, there was options which was never offered or told I could get, I did some research with a few neighbors and found out they were offered those options to them.
KB Home responded:
Hi Gerardo,
I’m so sorry for any frustration, and I want to assure you that KB Home takes your concerns very seriously. I understand that you’ve been contacted by a representative of KB Home Las Vegas division management to help clarify these issues and to answer your questions. If you have any further questions, though, you may always reach out to CustomerRelations@kbhome.com. We’d be happy to help. Best wishes. -James
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 4
love the ppl but the house materials are not the best that can be used
- Brian S.
- Verified HomeBuyer
- June 09, 2020
- North Las Vegas, NV
good to know things are new but not alway used the best products when getting the Basic features
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 4
KB Home new construction purchased in 2024.
- Anonymous
- Verified HomeBuyer
- July 13, 2024
- Las Vegas, NV
I am happy to finally be in our home. KB Homes, you may have over promised and under delivered. The sales reps are great. The home studio was nice but did not give all details of available options. When we received the final product (our house), there were several construction issues that we were expected to identify. It's clear to see that KB Homes uses random contractors to complete their builds. This is an area that I would caution buyers to be aware of when dealing with KB Homes.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
Warranty
- James R.
- Verified HomeBuyer
- October 26, 2022
- North Las Vegas, NV
Time to correct warranty issues is excessive. Six weeks to have a missing medicine cabinet installed and front door adjusted so smart lock will work. Still waiting. Still waiting on replacement kitchen cabinet doors almost two months after closing. Repair of electrical outlet that was covered by sheetrock resulted in another two week wait to fix damaged sheetrock. Sheetrock and paint repairs have only met the minimum and do not really match original.
Total Score 3
Quality 4
Trustworthiness 4
Value 3
Responsiveness 2
KB Homes
- Anonymous
- Verified HomeBuyer
- September 19, 2022
- Las Vegas, NV
They were great during the first month but after we were having issues already. It seemed like they rushed with the building of the house.
Total Score 3
Quality 3
Trustworthiness 4
Value 3
Responsiveness 3
KB Home - Closing got pushed back 3x.
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Las Vegas, NV
Closing got pushed back 3x. Multiple issues during walkthrough that ended up with 3 walkthrough prior to closing. Continued issues with home even after closing
Total Score 3
Quality 1
Trustworthiness 4
Value 4
Responsiveness 4
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