KB Home Reviews in Las Vegas, NV

Overall everything is ok, but my main concern is the backyard right side of wall it’s too low compared to all other walls on my neighbors.

The customer service isn't that great.

Good buying experience but workmanship quality was subpar such as cracked tile roof, carpets, paint, cabinets trims. My recommendation is to double check all above before signing your closing paperwork. In my case, it seems all construction trade were rushing to close therfore having a lot of issues after.

Need quicker responses to issues reported

Everything seems to be an upgrade. The model homes are somewhat misleading but the prices of the upgrades are not bad. Overall pricing is alright but the timeline and follow up is not always the best. I have been living in our home for 3 months so far so good just some minor things need to followed up by w/ warranty.

And now today only two people came. We still have a small hole in our calk above the shower. This is unacceptable and they need to fix it ASAP. Unfortunately that does t seem to be a priority and no one has come to fix that. We already used the shower so we are afraid if there is further damage. Get on the ball and fix this ASAP. Touch ups still have not been done as well :(

Poor paint job!

I WISH THE QUALITY OF WORKMANSHIP TO BE BETTER, SO I WILL NOT HAVE THAT MANY ISSUES WITH WARRANTY DEPARTMENT. I CLOSED MY ESCROW ALMOST 2 MONTHS, THE ISSUES ARE STILL THE SAME.

KB Lending is the worst experience I have ever had dealing with a bank. Questions were asked of me that were truly degrading, and Tracy Bisig, the SR Processor, was the most unprofessional person I have worked with in my life. She NEVER called me throughout the process to introduce herself, and I kept sending the same information because she was not organized. I was never told I could purchase this property from a different lender because I did not meet KD Lending's requirements. I was forced to use my life savings to buy this property because I had no time to seek outside funding. I have been in staffing for over 35 years and have never dealt with an uncaring, rude, lazy, and flat-out disrespectful human as Tracy Bisiq. I pray that you speak with this woman regarding how she treats future home buyers and not string them along only to crush their dreams. I would not refer KB Home Lending to Horse Crapping Contest. The realtor, Jeff, was excellent, and building the team was just as great. Future KB HOMEOWNERS, you don't have to use KB HOME LENDING when buying a KB HOME and research your leading offers. ... More

We need a four wheel drive to get into the house for the driveway is to deep. Jesse was very good.

I believe since my community was brand new, I experience unusual circumstances. My move-in was delayed by 2 1/2 months due to now power available to the community when I finally moved in no cable or Internet was available for a month and a half however the sales team was amazing so I can’t penalize them for any mishaps I feel next time, the builder should communicate with the city, and make sure everyone is on the same page so that all the utilities and amenities are available

When my husband and I became interested in buying a home with KB we had heard great reviews about them and we were excited to work with them as well. We did not like the fact that we were assigned to one lender before signing to buy and then she was changed without our consent or prior warning. It seems like KB has the professional lender that presented well to sell but then change to another person that doesn’t care or get to know you/family. Very unprofessional and don’t like playing these games just to make a sell.

Warranty claim so slow and miscommunication

We feel that the workmanship is not too good, because we can feel many nails on the edges of the carpets. so we use hammer to make the nails flat . and also the sliding door of the bathroom was not installed properly , but after moving it was fixed.

The process was pretty simple and the timeline that was provided for our new bill to be finished was accurate. The sales office was always accommodating and welcoming, and honest about different questions we had including upgrades. Once the final walk-through was complete and we moved in, that’s when he realize the quality of work and craftsmanship left much to be desired. Overall, we felt slightly disappointed after moving into our new home. However, these are usually single-family starter homes so somewhat to be expected.

We bought from KBHomes due to the cheaper price compared to other builders but it was a definitely a "you get what you pay for" experience. The house just looked okay from afar but when you get closer and closer you see the poor work done, the inconsistencies, the broken stuff underneath the surface, etc.

I am not happy with material and painting

Needs improvement on the quality of finishings upon turnover making sure that everything is finished.Needs to update some options and designs for more modern customize look.Needs improvement on addressing issues un a tumely manner.

The finished product was sloppy, especially the paint job Roof was not complete at walkthrough

The value of the house was great, but the quality control of the workmanship was poor and responses to issues didn't get fix in a timely manner.

Homebuyers should keep in mind that they are not just buying but building the home of their dreams. As much as there is a Purchase Agreement, homebuyers should be more aware and should have a full understanding of what the terms truly are. There are provisions based on a timeline. However, if you are not 100% decided nor are you 100% satisfied with the product, you do not need to accept or agree with anything.

I was happy buying a new home but now after a couple months I am feeling somewhat discriminated, there was options which was never offered or told I could get, I did some research with a few neighbors and found out they were offered those options to them.

good to know things are new but not alway used the best products when getting the Basic features

I am happy to finally be in our home. KB Homes, you may have over promised and under delivered. The sales reps are great. The home studio was nice but did not give all details of available options. When we received the final product (our house), there were several construction issues that we were expected to identify. It's clear to see that KB Homes uses random contractors to complete their builds. This is an area that I would caution buyers to be aware of when dealing with KB Homes.

Time to correct warranty issues is excessive. Six weeks to have a missing medicine cabinet installed and front door adjusted so smart lock will work. Still waiting. Still waiting on replacement kitchen cabinet doors almost two months after closing. Repair of electrical outlet that was covered by sheetrock resulted in another two week wait to fix damaged sheetrock. Sheetrock and paint repairs have only met the minimum and do not really match original.