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KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1047 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1047 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Las Vegas Area

View Homes

Customer Reviews

Nice kitchen

  • Billy V.
  • Verified HomeBuyer
  • February 19, 2021
  • Las Vegas, NV

Everything seemed nice except the carpet and padding. It seemed thin and cheap.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - Everyone was polite and very helpful

  • Anonymous
  • Verified HomeBuyer
  • November 01, 2020
  • Las Vegas, NV

Everyone was polite and very helpful

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

Responsiveness was great.

  • Paul G.
  • Verified HomeBuyer
  • June 24, 2020
  • Las Vegas, NV

Day of our walkthrough construction crew was still working, outlet was missing, light was missing and cabinets were not fixed from it being broken a month before our walkthrough. After issues were brought to their attention they did fix everything we pointed out. A month and a half later we are finding issues such as nails through poking through the carpet, stove and refrigerator are for some reason turning off and need to trip the electrical panel a few times already which worries me.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 5

KB Home - Overall pretty pleased.

  • Shawn T.
  • Verified HomeBuyer
  • January 07, 2020
  • Las Vegas, NV

Overall pretty pleased.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Joann

  • Jonathan P.
  • Verified HomeBuyer
  • October 10, 2023
  • Las Vegas, NV

The mortgage center I believe is inefficient.,the loan process was very traumatic for me

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

House is nice and was done quickly

  • Kelly Ann B.
  • Verified HomeBuyer
  • June 20, 2023
  • Las Vegas, NV

Was done sooner than we expected

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

House not complete

  • Anonymous
  • Verified HomeBuyer
  • March 07, 2023
  • Las Vegas, NV

Seems like my house in a rush closing. Too Many things to fix after walkthrough.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Owner

  • Kenny L.
  • Verified HomeBuyer
  • October 19, 2022
  • Las Vegas, NV

KB home price is ok, house building not that good, because my house a lot cracked , but Charlie take care good, very good service, he is very friendly and wonderful!

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

KB Home - We have a great experience and also the loan officer is great

  • Renato S.
  • Verified HomeBuyer
  • July 28, 2022
  • North Las Vegas, NV

We have a great experience and also the loan officer is great

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 4

KB Home - The sales office and the studio office were great but the process

  • Carlos V.
  • Verified HomeBuyer
  • July 26, 2022
  • Henderson, NV

The sales office and the studio office were great but the process after that not good at ALL, we still have lots of issues with the construction and materials. The finishing touches are still not good lots of mistakes not to count how many still not fix very disappointing this second time

Total Score 4


Quality 1

Trustworthiness 4

Value 5

Responsiveness 4

KB Home - I have not lived long enough in the house to provide feedback

  • Mary d.
  • Verified HomeBuyer
  • August 05, 2021
  • North Las Vegas, NV

I have not lived long enough in the house to provide feedback on the quality, workmanship and value.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Customer Service Representatives have all been helpful and quick to respond to issues.

  • Lorraine U.
  • Verified HomeBuyer
  • May 24, 2021
  • North Las Vegas, NV

The workmanship has me questioning my home purchase.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Quick response to issues

  • Joseph G.
  • Verified HomeBuyer
  • December 09, 2020
  • Las Vegas, NV

Space between homes to close

Total Score 4


Quality 4

Trustworthiness 4

Value 1

Responsiveness 5

KB

  • Samuel M.
  • Verified HomeBuyer
  • July 08, 2025
  • Las Vegas, NV

We bought a new home with KB in April 2025. Our sales agents were helpful, we enjoyed the design process, and overall, the home has absolutely met our standards - we love living here, both in this community and this home. However - due to a truncated closing process and some misrepresentations during the process, we were not ultimately able to use our full incentive (despite this being a huge factor in deciding to purchase the home). While it is not singularly KB's fault, we did not feel they were responsive or fair in the handling of the issue (as the loan had already closed and the home ...

Total Score 4


Quality 5

Trustworthiness 2

Value 4

Responsiveness 2

I am happy with my house as a whole.

  • Anonymous
  • Verified HomeBuyer
  • January 15, 2024
  • Las Vegas, NV

It took some time for issues to be resolved after we got the keys. Luckily my issues were minor and were easily resolved once they got to it. The indoor paint is bad though. It easily gets dirty and when you clean it, it comes off. Jeez! Had I known beforehand I would have had the house repainted before I moved in. No major issues so far. Am I happy with my house? I would say yes. Oh, the gap between the bottom of the door and the floor is big. It looks like the door is in mini skirts. LOL!

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

All staff were helpful, answered all questions and were delightful to work with.

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2023
  • Las Vegas, NV

I dealt mostly with Jeannette and Brooke. They both were diligent and helpful with all of my requests.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Buyer

  • Laura M.
  • Verified HomeBuyer
  • April 17, 2023
  • Las Vegas, NV

The cabinets are really poor quality. I was very disappointed with my cabinet installation. The white countertops are also stained from construction materials, I've been trying to clean these stains for over a month and they're still there (circle suction cup marks, caulk residue, scratches from tools). It felt like the cabinets had already been used and all the screws in the doors are loose and about to fall out.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

KB Home - It’s too early to rate this home on some of the questions (thus

  • Brian W.
  • Verified HomeBuyer
  • July 13, 2022
  • Las Vegas, NV

It’s too early to rate this home on some of the questions (thus 3 stars). The buying process was pretty smooth and the people who helped us, like Sherry, were awesome!!!

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

KB Homes - Ascent

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2022
  • Las Vegas, NV

Salesman was awesome, he sent us weekly updates, even through shortages of supplies and labor. Time at the design of 2 hours too short, another hour would’ve been satisfactory. Loan process with KB loans was stressful. Final walk through was good, but a few issues that were addressed is still in the works. All in all, everyone was professional.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

KB Home - Overall everything is ok, but my main concern is the backyard

  • Tyson S.
  • Verified HomeBuyer
  • October 08, 2021
  • Las Vegas, NV

Overall everything is ok, but my main concern is the backyard right side of wall it’s too low compared to all other walls on my neighbors.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

KB Home - The customer service isn't that great.

  • Ferdinand P.
  • Verified HomeBuyer
  • September 14, 2021
  • Las Vegas, NV

The customer service isn't that great.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Everything from start to finish with no hiccups.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Las Vegas, NV

Good buying experience but workmanship quality was subpar such as cracked tile roof, carpets, paint, cabinets trims. My recommendation is to double check all above before signing your closing paperwork. In my case, it seems all construction trade were rushing to close therfore having a lot of issues after.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

KB Home - Need quicker responses

  • Carmen O.
  • Verified HomeBuyer
  • April 22, 2022
  • Las Vegas, NV

Need quicker responses to issues reported

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 1

The timeline took longer than usual. Superintendent Ryan and Kimara was great and helpful but the gentleman who initial was helping me was not always as helpful.

  • Jessica G.
  • Verified HomeBuyer
  • July 20, 2021
  • Las Vegas, NV

Everything seems to be an upgrade. The model homes are somewhat misleading but the prices of the upgrades are not bad. Overall pricing is alright but the timeline and follow up is not always the best. I have been living in our home for 3 months so far so good just some minor things need to followed up by w/ warranty.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Great salespeople and finance people !! Amazing. The place where I am having issues is for them to follow up and fix outstanding physical issues inside the home. Responsiveness is terrible and even when they finally do. They come after we complained

  • Michael P.
  • Verified HomeBuyer
  • June 17, 2021
  • Las Vegas, NV

And now today only two people came. We still have a small hole in our calk above the shower. This is unacceptable and they need to fix it ASAP. Unfortunately that does t seem to be a priority and no one has come to fix that. We already used the shower so we are afraid if there is further damage. Get on the ball and fix this ASAP. Touch ups still have not been done as well :(

Total Score 4


Quality 2

Trustworthiness 4

Value 5

Responsiveness 1