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KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1036 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1036 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Value 4.6

Responsiveness 4.7

KB Home in Las Vegas Area

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Customer Reviews

KB Home - I have not lived long enough in the house to provide feedback

  • Mary d.
  • Verified HomeBuyer
  • August 05, 2021
  • North Las Vegas, NV

I have not lived long enough in the house to provide feedback on the quality, workmanship and value.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 4

Customer Service Representatives have all been helpful and quick to respond to issues.

  • Lorraine U.
  • Verified HomeBuyer
  • May 24, 2021
  • North Las Vegas, NV

The workmanship has me questioning my home purchase.

Total Score 4


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Quick response to issues

  • Joseph G.
  • Verified HomeBuyer
  • December 09, 2020
  • Las Vegas, NV

Space between homes to close

Total Score 4


Quality 4

Trustworthiness 4

Value 1

Responsiveness 5

I am happy with my house as a whole.

  • Anonymous
  • Verified HomeBuyer
  • January 15, 2024
  • Las Vegas, NV

It took some time for issues to be resolved after we got the keys. Luckily my issues were minor and were easily resolved once they got to it. The indoor paint is bad though. It easily gets dirty and when you clean it, it comes off. Jeez! Had I known beforehand I would have had the house repainted before I moved in. No major issues so far. Am I happy with my house? I would say yes. Oh, the gap between the bottom of the door and the floor is big. It looks like the door is in mini skirts. LOL!

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

All staff were helpful, answered all questions and were delightful to work with.

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2023
  • Las Vegas, NV

I dealt mostly with Jeannette and Brooke. They both were diligent and helpful with all of my requests.

Total Score 4


Quality 3

Trustworthiness 4

Value 3

Responsiveness 3

Buyer

  • Laura M.
  • Verified HomeBuyer
  • April 17, 2023
  • Las Vegas, NV

The cabinets are really poor quality. I was very disappointed with my cabinet installation. The white countertops are also stained from construction materials, I've been trying to clean these stains for over a month and they're still there (circle suction cup marks, caulk residue, scratches from tools). It felt like the cabinets had already been used and all the screws in the doors are loose and about to fall out.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

KB Home - It’s too early to rate this home on some of the questions (thus

  • Brian W.
  • Verified HomeBuyer
  • July 13, 2022
  • Las Vegas, NV

It’s too early to rate this home on some of the questions (thus 3 stars). The buying process was pretty smooth and the people who helped us, like Sherry, were awesome!!!

Total Score 4


Quality 4

Trustworthiness 3

Value 3

Responsiveness 3

KB Homes - Ascent

  • Anonymous
  • Verified HomeBuyer
  • June 17, 2022
  • Las Vegas, NV

Salesman was awesome, he sent us weekly updates, even through shortages of supplies and labor. Time at the design of 2 hours too short, another hour would’ve been satisfactory. Loan process with KB loans was stressful. Final walk through was good, but a few issues that were addressed is still in the works. All in all, everyone was professional.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

KB Home - Overall everything is ok, but my main concern is the backyard

  • Tyson S.
  • Verified HomeBuyer
  • October 08, 2021
  • Las Vegas, NV

Overall everything is ok, but my main concern is the backyard right side of wall it’s too low compared to all other walls on my neighbors.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 3

KB Home - The customer service isn't that great.

  • Ferdinand P.
  • Verified HomeBuyer
  • September 14, 2021
  • Las Vegas, NV

The customer service isn't that great.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 2

Everything from start to finish with no hiccups.

  • Anonymous
  • Verified HomeBuyer
  • June 29, 2021
  • Las Vegas, NV

Good buying experience but workmanship quality was subpar such as cracked tile roof, carpets, paint, cabinets trims. My recommendation is to double check all above before signing your closing paperwork. In my case, it seems all construction trade were rushing to close therfore having a lot of issues after.

Total Score 4


Quality 2

Trustworthiness 4

Value 3

Responsiveness 4

KB Home - Need quicker responses

  • Carmen O.
  • Verified HomeBuyer
  • April 22, 2022
  • Las Vegas, NV

Need quicker responses to issues reported

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 1

The timeline took longer than usual. Superintendent Ryan and Kimara was great and helpful but the gentleman who initial was helping me was not always as helpful.

  • Jessica G.
  • Verified HomeBuyer
  • July 20, 2021
  • Las Vegas, NV

Everything seems to be an upgrade. The model homes are somewhat misleading but the prices of the upgrades are not bad. Overall pricing is alright but the timeline and follow up is not always the best. I have been living in our home for 3 months so far so good just some minor things need to followed up by w/ warranty.

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

Great salespeople and finance people !! Amazing. The place where I am having issues is for them to follow up and fix outstanding physical issues inside the home. Responsiveness is terrible and even when they finally do. They come after we complained

  • Michael P.
  • Verified HomeBuyer
  • June 17, 2021
  • Las Vegas, NV

And now today only two people came. We still have a small hole in our calk above the shower. This is unacceptable and they need to fix it ASAP. Unfortunately that does t seem to be a priority and no one has come to fix that. We already used the shower so we are afraid if there is further damage. Get on the ball and fix this ASAP. Touch ups still have not been done as well :(

Total Score 4


Quality 2

Trustworthiness 4

Value 5

Responsiveness 1

KB Home - Poor paint job!

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • North Las Vegas, NV

Poor paint job!

Total Score 4


Quality 3

Trustworthiness 3

Value 4

Responsiveness 2

I JUST WANTED THE QUALITY OF WORKMANSHIP TO BE BETTER

  • Aranya T.
  • Verified HomeBuyer
  • January 25, 2023
  • Las Vegas, NV

I WISH THE QUALITY OF WORKMANSHIP TO BE BETTER, SO I WILL NOT HAVE THAT MANY ISSUES WITH WARRANTY DEPARTMENT. I CLOSED MY ESCROW ALMOST 2 MONTHS, THE ISSUES ARE STILL THE SAME.

Total Score 4


Quality 2

Trustworthiness 3

Value 4

Responsiveness 1

Terrible Experience With KB Lending

  • Danielle E.
  • Verified HomeBuyer
  • January 03, 2024
  • Las Vegas, NV

KB Lending is the worst experience I have ever had dealing with a bank. Questions were asked of me that were truly degrading, and Tracy Bisig, the SR Processor, was the most unprofessional person I have worked with in my life. She NEVER called me throughout the process to introduce herself, and I kept sending the same information because she was not organized. I was never told I could purchase this property from a different lender because I did not meet KD Lending's requirements. I was forced to use my life savings to buy this property because I had no time to seek outside funding. I have ...

Total Score 3


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

The builder was good.

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2024
  • Las Vegas, NV

We need a four wheel drive to get into the house for the driveway is to deep. Jesse was very good.

Total Score 3


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

The sales team, Michelle , Beth

  • Vincent W.
  • Verified HomeBuyer
  • June 20, 2023
  • Las Vegas, NV

I believe since my community was brand new, I experience unusual circumstances. My move-in was delayed by 2 1/2 months due to now power available to the community when I finally moved in no cable or Internet was available for a month and a half however the sales team was amazing so I can’t penalize them for any mishaps I feel next time, the builder should communicate with the city, and make sure everyone is on the same page so that all the utilities and amenities are available

Total Score 3


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

KB review

  • Christina D.
  • Verified HomeBuyer
  • April 23, 2023
  • Las Vegas, NV

When my husband and I became interested in buying a home with KB we had heard great reviews about them and we were excited to work with them as well. We did not like the fact that we were assigned to one lender before signing to buy and then she was changed without our consent or prior warning. It seems like KB has the professional lender that presented well to sell but then change to another person that doesn’t care or get to know you/family. Very unprofessional and don’t like playing these games just to make a sell.

Total Score 3


Quality 5

Trustworthiness 3

Value 3

Responsiveness 4

Warranty claim so slow and miscommunication

  • Gaby L.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

Warranty claim so slow and miscommunication

Total Score 3


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

The workmanship is not too good, It seemed the house was built in a hurry.

  • Anonymous
  • Verified HomeBuyer
  • December 21, 2022
  • Las Vegas, NV

We feel that the workmanship is not too good, because we can feel many nails on the edges of the carpets. so we use hammer to make the nails flat . and also the sliding door of the bathroom was not installed properly , but after moving it was fixed.

Total Score 3


Quality 3

Trustworthiness 4

Value 4

Responsiveness 4

Moved into a new build

  • Angela J.
  • Verified HomeBuyer
  • October 23, 2024
  • Las Vegas, NV

The process was pretty simple and the timeline that was provided for our new bill to be finished was accurate. The sales office was always accommodating and welcoming, and honest about different questions we had including upgrades. Once the final walk-through was complete and we moved in, that’s when he realize the quality of work and craftsmanship left much to be desired. Overall, we felt slightly disappointed after moving into our new home. However, these are usually single-family starter homes so somewhat to be expected.

Total Score 3


Quality 3

Trustworthiness 3

Value 3

Responsiveness 5

Bang for buck but not high quality

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2023
  • Las Vegas, NV

We bought from KBHomes due to the cheaper price compared to other builders but it was a definitely a "you get what you pay for" experience. The house just looked okay from afar but when you get closer and closer you see the poor work done, the inconsistencies, the broken stuff underneath the surface, etc.

Total Score 3


Quality 3

Trustworthiness 3

Value 4

Responsiveness 4

Behrouz

  • Behrouz Y.
  • Verified HomeBuyer
  • June 06, 2023
  • Henderson, NV

I am not happy with material and painting

Total Score 3


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5