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KB Home Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About KB Home.

Read all 1129 verified reviews from homeowners that built a new home with KB Home in the Las Vegas area. Las Vegas homeowners have rated KB Home an average 4.7 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.7 out of 5 stars in Las Vegas Area

1129 Reviews in Las Vegas Area

Ratings by Category

Overall 4.7

Quality 4.5

Trustworthiness 4.7

Responsiveness 4.7

KB Home in Las Vegas Area

View Homes

Customer Reviews

Great Service

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2020
  • Las Vegas, NV

Everyone was helpful, and responsive. Communication was fantastic and so were the weekly updates. We are very satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience.

  • Pamela C.
  • Verified HomeBuyer
  • April 14, 2020
  • North Las Vegas, NV

Great experience. We love our home. So worth it. Had no issues at all everything went smoothly employees are friendly and caring. Quality and price are amazing. We are happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My journey

  • Mitzuka D.
  • Verified HomeBuyer
  • April 13, 2020
  • North Las Vegas, NV

I must say it was pretty stressful but Amanda made the process less stressful. I love my home and enjoyed watching it get built. There were things that needed to be touched up but all I had to do was make a phone call and KB made sure someone reached to me to get the matter taken care of.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales staff are great! Getting things fixed? Not so much.

  • Greg S.
  • Verified HomeBuyer
  • April 11, 2020
  • North Las Vegas, NV

Have nothing but good things to say about KB Home sales staff! Helpful from beginning to end. That being said, it's been nothing but frustration getting things fixed and fixed correctly. Poor workmanship and no response are the main issues.

KB Home responded:
Hi, Greg, we're sorry for any frustration. If you would like to speak with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -James

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

wonderful experience

  • Rita B.
  • Verified HomeBuyer
  • April 10, 2020
  • Las Vegas, NV

very professional, on top of responses

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My house turned out beautifully and on time for closing.

  • Phonphet O.
  • Verified HomeBuyer
  • April 07, 2020
  • Las Vegas, NV

My house turned out beautifully and on time for closing. Thank u KB HOMES

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buy

  • Zhong ..
  • Verified HomeBuyer
  • April 07, 2020
  • Las Vegas, NV

Great service

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Worth the what...

  • Kimberly L.
  • Verified HomeBuyer
  • April 07, 2020
  • North Las Vegas, NV

KB has been amazing from the day I walked into the sales office to the day my husband and I received our keys. Outstanding customer service!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great company who takes care of their people.

  • Evan J.
  • Verified HomeBuyer
  • April 07, 2020
  • North Las Vegas, NV

Great company who takes care of their people.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Nice purchase, wonderful communication with everyone from KB

  • Bin X.
  • Verified HomeBuyer
  • March 31, 2020
  • Las Vegas, NV

Nice purchase, wonderful communication with everyone from KB

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Experience

  • Lavar T.
  • Verified HomeBuyer
  • March 31, 2020
  • North Las Vegas, NV

It was a great experience seeing everything being built from ground point until now kB homes is the truth

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Cain C.
  • Verified HomeBuyer
  • March 31, 2020
  • North Las Vegas, NV

Had a nice experience buying a new home from KB. Everything was done as expected. Customer service is excellent!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very Satisfied!

  • Michael M.
  • Verified HomeBuyer
  • March 31, 2020
  • Las Vegas, NV

Very Satisfied! Would definitely recommend to everyone.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home buying experience

  • Dan C.
  • Verified HomeBuyer
  • March 28, 2020
  • Las Vegas, NV

Everybody on the KB Home team was very friendly and responsive. My house was completed on time, as promised, and I love my new home. I highly recommend KB Homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB home

  • Julia J.
  • Verified HomeBuyer
  • March 28, 2020
  • North Las Vegas, NV

Great home buying experience! This is my first home the experience was easy all the staff was knowledgeable supportive and very helpful with all my questions and I always had many! I great appreciate each and everyone one of them every step of the home buying process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

John and Jen home

  • John B.
  • Verified HomeBuyer
  • March 27, 2020
  • Las Vegas, NV

kB homes is very courteous and great through the whole buying experience ! Always their to help and answer our questions !!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Khaing T.
  • Verified HomeBuyer
  • March 24, 2020
  • Las Vegas, NV

Great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Watch for Contractors, that there tools could damage any Wall

  • Tito C.
  • Verified HomeBuyer
  • March 17, 2020
  • North Las Vegas, NV

Watch for Contractors, that there tools could damage any Wall , Bathroom tubs , Incomplete Wall Groutings , Holes on Lights fixtures, , Irrigation Water Tubes are damage ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I never got contacted for either 10 day paint touch up or 30 day home follow up. I have many issues that have not been dealt with and they know about.

  • Anonymous
  • Verified HomeBuyer
  • March 15, 2020
  • Las Vegas, NV

Have outside paint issues, master bath caulking issues and master shower drain issues. I have advised project manager about flooring issues and was suppose to get back. Nothing. Advised about sliding glass door frame caulking issue. I had an electrical issue where multiple wires were bare in box and it was repaired with just applying electrical tape. Not acceptable. Entry door is damaged and got painted over and other doors in house have same issues. I was suppose to get a complimentary water filtration system at kitchen sink. Company came out over a month ago and said they would contact me ...

KB Home responded:
Hello, I’m very sorry that you are disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Mortgage Company

  • Diane C.
  • Verified HomeBuyer
  • March 11, 2020
  • Las Vegas, NV

I went with the one stop shopping with KB and thought that was a great idea and it was up until the end. The mortgage company stinks! They don’t communicate in anyway. I was very nervous with making my first mtg pyt, setting up their online payment and through the whole process they never communicated once. A good thing I kept checking the site then I had to email them to see something wasn’t set up right. I went through every other company (utility) and they were awesome, but not this mtg company. What a sad way to end what was a good experience.

KB Home responded:
Hi Diane, we're very sorry that you are disappointed with your experience with the mortgage company. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -James

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 3

Great home !

  • Alyxa L.
  • Verified HomeBuyer
  • March 11, 2020
  • North Las Vegas, NV

I had nothing but pleasant experiences with everyone who works with Kb. They made this home buying experience very easy and stress free .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience

  • Anonymous
  • Verified HomeBuyer
  • March 10, 2020
  • Las Vegas, NV

Great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Management Issues

  • Danny T.
  • Verified HomeBuyer
  • March 03, 2020
  • North Las Vegas, NV

Management will never respond to your concerns. It all about making the sell. Please make sure you get everything in writing.

KB Home responded:
Hi Danny, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. -Brian

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 2

Thanks

  • Marcus W.
  • Verified HomeBuyer
  • March 03, 2020
  • North Las Vegas, NV

Overall pleased.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome!

  • Omar M.
  • Verified HomeBuyer
  • March 03, 2020
  • North Las Vegas, NV

KB Home was very helpful throughout the whole process always keeping in touch with you weekly. They help out as much as they can with the house process. Home was built up to code and done neatly. Being a Carpenter myself had no complaints from me throughout building process. Would recommend 100%

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5